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Lakes Hotel and Spa

5.0 star property

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Photo gallery for Lakes Hotel and Spa

Front of property
2 bars/lounges, poolside bar
Indoor pool
Penthouse with Roof Top Hot Tub (Adults Only) | Living area | 40-inch flat-screen TV with digital channels, TV
Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Gym
$210
$175 nightly
$210 total
Total with taxes and fees
Mar 18 - Mar 19

Explore the area

View in a map
Kendal Road, Bowness, Windermere, England, LA23 3EP
  • Place, Lake Windermere
    ‪3 min walk‬
  • Place, Bowness Pier
    ‪5 min walk‬
  • Place, World of Beatrix Potter
    ‪9 min walk‬

Room options

View all photos for Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex) | Private kitchen | Coffee/tea maker, electric kettle

Two Bedroom First Floor Apartment on Two Levels with Built in Beds (Duplex)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Snug Double

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Snug Double

9.6 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Small Double

Small Double | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Small Double

9.8 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Sleeps Six)

Family Room (Sleeps Six) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room (Sleeps Six)

  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Family Room (Sleeps Three)

Family Room (Sleeps Three) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Family Room (Sleeps Three)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Superior Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse with Roof Top Hot Tub (Adults Only)

Penthouse with Roof Top Hot Tub (Adults Only) | Terrace/patio

Penthouse with Roof Top Hot Tub (Adults Only)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

Two Bedroom First Floor Apartment on Two Levels (DUPLEX) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Two Bedroom First Floor Apartment on Two Levels (DUPLEX)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room

9.8 out of 10
Exceptional
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double room with Hot Tub (Adults Only)

Standard Double room with Hot Tub (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double room with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(51 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lake Suite with Hot Tub (Adults Only)

Lake Suite with Hot Tub (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Lake Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Hot Tub (Adults Only)

Junior Suite with Hot Tub (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite with Hot Tub (Adults Only)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Roof Top Suite with Hot Tub (Adults Only) (DUPLEX)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Bowness Suite with Hot Tub (Adults Only)

Bowness Suite with Hot Tub (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Bowness Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Windermere Suite with Hot Tub (Adults Only)

Windermere Suite with Hot Tub (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Windermere Suite with Hot Tub (Adults Only)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room with Hot Tub (Small, Adults only)

Standard Double Room with Hot Tub (Small, Adults only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Double Room with Hot Tub (Small, Adults only)

10.0 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ground Floor Double

Ground Floor Double | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Ground Floor Double

9.6 out of 10
Exceptional
(25 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub (Adults Only)

Exterior Suite with Hot Tub (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Exterior Suite with Hot Tub (Adults Only)

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Suite with Hot Tub sleeps 4 (Adults Only)

Exterior Suite with Hot Tub sleeps 4 (Adults Only) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Exterior Suite with Hot Tub sleeps 4 (Adults Only)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Exterior Cosy Double Room

Exterior Cosy Double Room | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Exterior Cosy Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exterior Cosy Double Room with Bunk/Twin Beds

Exterior Cosy Double Room with Bunk/Twin Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Exterior Cosy Double Room with Bunk/Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Exterior Double Room (Direct Access to Lakes Spa)

Exterior Double Room (Direct Access to Lakes Spa) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Exterior Double Room (Direct Access to Lakes Spa)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Windermere

With a stay at Lakes Hotel and Spa, you'll be centrally located in Windermere, within a 5-minute walk of Lake Windermere and Bowness Pier. .This luxury hotel is 0.4 mi (0.7 km) from Old Laundry Theatre and 0.4 mi (0.7 km) from World of Beatrix Potter.

What's nearby

  • Lake Windermere - 3 min walk - 0.2 miles
  • Bowness Pier - 5 min walk - 0.3 miles
  • World of Beatrix Potter - 9 min walk - 0.5 miles
  • Old Laundry Theatre - 9 min walk - 0.5 miles
  • Windermere Jetty Museum of Boats, Steam and Stories - 16 min walk - 0.9 miles

Getting around

  • Windermere Station - 4 min drive
  • Manchester Airport (MAN) - 102 min drive

Restaurants

  • ‪Lake View Garden - ‬5 min walk
  • ‪Quayside Sports Bar - ‬7 min walk
  • ‪Bowness Tap Rooms - ‬6 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪The Village Inn Bar & Grill - ‬6 min walk

About this property

Lakes Hotel and Spa

Lakes Hotel and Spa offers 57 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested.

15 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 57 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 15 hot tubs, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at The Bar, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
The Bar - This bistro specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird - This restaurant specializes in British cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (GBP 12 per night)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Bar
  • The Waterbird

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Self parking fee: GBP 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 8
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 16 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere

Lakes Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1011 out of 1234 reviews
Rating 8 - Good. 127 out of 1234 reviews
Rating 6 - Okay. 67 out of 1234 reviews
Rating 4 - Poor. 19 out of 1234 reviews
Rating 2 - Terrible. 10 out of 1234 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Marc

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely welcome and a complimentary drink on arrival. Great room
Stayed 1 night in Nov 2025

10/10 Excellent

Andra

Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities
Excellent room, facilities, staff
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

10/10 Excellent

Sam

Stayed 1 night in Nov 2025

10/10 Excellent

Cameron

Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
Whole experience was brilliant. The staff were so attentive and friendly. Noel and Patrick welcomed us and helped with pointers on the stay. Room was gorgeous with an added touch of anniversary surprises hot tub on the balcony fab too. Highly recommend and will be back.
Stayed 1 night in Nov 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right from the point of arrival the service was outstanding!! Loved the cosy room with the hot tub. It was very spacious and the hot tub was amazing. May stay was for a special birthday but will definitely return soon!!
Stayed 1 night in Nov 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities
The amenities were excellent , particularly the room with a hot tub !
Stayed 2 nights in Nov 2025

10/10 Excellent

Paisley

Traveled with group
Liked: Cleanliness, property conditions & facilities
Spa was great and the room was gorgeous. Hotel is in perfect location would definitely stay here again
Stayed 1 night in Nov 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Sanu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the hotel was great from start to finish. Staff were great on checking in, lots of amentites and a lovely spa. One of the best rooms and buffet breakfasts we've had at hotel. Great location too.
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Stayed 2 nights in Nov 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Friendly staff. Lovely food and drinks.
Stayed 1 night in Nov 2025

10/10 Excellent

Gemma

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fab hotel, great staff, facilities and rooms. All really clean and felt very luxurious. Just to note there is a charge for car parking, but there is a concierge service which can get you from the train station if you aren't driving.
Stayed 2 nights in Oct 2025

8/10 Good

Kerry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall our stay was excellent, however I would like to say reception staff need to improve their customer service as they were not very welcoming to us and quite rude and abrupt. But the other staff we encountered were quite the opposite and they provided an excellent and friendly service. We would visit again but I would hope reception staff improve their attitude towards hotel customers.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
We stayed here for our anniversary and it was the first time in a hot tub room. Staff are fantastic so accommodating, rooms are clean and the overall vibe is amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Sinead

Liked: Cleanliness, amenities, property conditions & facilities
Our stay here was fantastic. Staff were welcoming, helpful and so friendly. Welcomed with a glass of Prosecco upon check in and shown around and where to find everything! The room itself was lovely - only criticism was the shower’s water pressure wasn’t great and the shower was too low for my partner to stand directly underneath without having to crouch (6 foot 2) but it was a roof top room so perhaps ceilings are a little lower there. Everything else was perfect. We would definitely return!
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Second time staying and can’t fault the hotel, room was spotless and staff were great.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, room comfort
Luxury hotel with fabulous staff and amenities. Will definitely return
Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing room with hot tub. Staff very helpful. Spa beautiful
Stayed 2 nights in Oct 2025

4/10 Poor

Joshua

Disliked: Staff & service
I cut my thought on a sharp edge in the plunge pool, staff were unapologetic and left unresolved. Music on external speakers played until late in the night, distributing sleep.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Loved our stay. Relaxing and enjoyable. Used the lovely spa facilities
Stayed 1 night in Aug 2025