Compare Hotels with Pools in Wilmington

"This location needs some updating. Food particles around the mattress in the kids room. Waterpark was not well maintained and the hot tub not working well. The floors were slimy and my granddaughter slipped. It seemed soapy feeling. Staff were all very kind. The extra amenities were very costly. I had an additional 20 dollar charge separate from the 20 dollar parking fee. Nobody can give me an explanation and I have been told to call several different numbers but now they say Hotels.com needs to be contacted but the charges were made by GWL. I won’t rebook at this location."

"No towels when we checked in. No hair dryer in rooms. Breakfast was cold."

"So we were warned that the elevator would only be available when an operator was available which ended up be very sketchy. Had to carry our suitcases down from 4 th floor upon leaving as no one around. The bathroom sink was dirty…. Had hair in it, so obviously not cleaned. The bed linens were nearly threadbare! Could see right through them. Only one large towel when we informed there were two of us checking in. No thermostat, so we were cold in the night with no way to fix it ……"

"Thanks for the stay………….."

"Property was very nice and clean. Will stay here again."

"This hotel is fam own and they are trying their best to get it back on, weekend was very busy, and front staff did her best to keep it toguether, "