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King’s Creek Resort by Spinnaker

4.5 star property

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Photo gallery for King’s Creek Resort by Spinnaker

Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
Children's play area - outdoor
32-inch flat-screen TV with cable channels, DVD player, table tennis
32-inch flat-screen TV with cable channels, DVD player, table tennis
32-inch flat-screen TV with cable channels, DVD player, table tennis

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Dryer
  • Washer
  • Hot Tub
  • Gym
  • Barbecue grill

Explore the area

View in a map
191 Cottage Cove Lane, Williamsburg, VA, 23185
  • Place, Water Country USA
    ‪14 min walk‬
  • Place, Colonial National Historical Park
    ‪3 min drive‬
  • Place, Busch Gardens Williamsburg
    ‪5 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪25 min drive‬

Room options

View all photos for Cottage, 1 Bedroom

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Cottage, 1 Bedroom

  • 426 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Cottage, 2 Bedrooms

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Cottage, 2 Bedrooms

  • 1225 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Deluxe Townhome, 2 Bedrooms

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Townhome, 2 Bedrooms

  • 1230 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Premium Villa, 1 Bedroom

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Premium Villa, 1 Bedroom

  • 690 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Villa, 2 Bedrooms

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Premium Villa, 2 Bedrooms

  • 1230 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Townhome 2 Bedroom

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Townhome 2 Bedroom

  • 1230 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Townhome 2 Bedroom

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Townhome 2 Bedroom

  • 1229 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Townhome 2 Bedroom

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Townhome 2 Bedroom

  • 1229 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Townhome 2 Bedroom

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Townhome 2 Bedroom

  • 1229 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Townhome 2 Bedroom

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Townhome 2 Bedroom

  • 1229 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Townhome 2 Bedroom

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Townhome 2 Bedroom

  • 1229 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Townhome, 2 Bedrooms

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Townhome, 2 Bedrooms

  • 1230 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Cottage, 1 Bedroom

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Cottage, 1 Bedroom

  • 426 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Cottage, 1 Bedroom

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Cottage, 1 Bedroom

  • 426 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Cottage, 1 Bedroom

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Cottage, 1 Bedroom

  • 426 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Cottage, 2 Bedrooms

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Cottage, 2 Bedrooms

  • 1225 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Cottage, 2 Bedrooms

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Cottage, 2 Bedrooms

  • 1225 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Cottage, 2 Bedrooms

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Cottage, 2 Bedrooms

  • 1225 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Premium Villa, 1 Bedroom

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Premium Villa, 1 Bedroom

  • 690 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Villa, 1 Bedroom

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Premium Villa, 1 Bedroom

  • 688 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Villa, 1 Bedroom

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Premium Villa, 1 Bedroom

  • 689 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Villa, 1 Bedroom

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Premium Villa, 1 Bedroom

  • 690 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Villa, 1 Bedroom

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Premium Villa, 1 Bedroom

  • 690 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Villa, 1 Bedroom

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Premium Villa, 1 Bedroom

  • 690 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Villa, 1 Bedroom

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Premium Villa, 1 Bedroom

  • 690 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premium Villa, 2 Bedrooms

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Premium Villa, 2 Bedrooms

  • 1230 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Premium Villa, 2 Bedrooms

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Premium Villa, 2 Bedrooms

  • 1230 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Premium Villa, 2 Bedrooms

Pillowtop beds, iron/ironing board, free cribs/infant beds, free WiFi

Premium Villa, 2 Bedrooms

  • 1230 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

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About the neighborhood

Williamsburg

When you stay at King’s Creek Resort by Spinnaker in Williamsburg, you'll be in the historical district, a 4-minute drive from Water Country USA and 5 minutes from Busch Gardens Williamsburg. .This family-friendly condominium resort is 5.4 mi (8.6 km) from College of William and Mary and 10.4 mi (16.7 km) from Jamestown Settlement.
View more Condo Resorts in WilliamsburgOpens in a new window

What's nearby

  • Water Country USA - 14 min walk - 0.8 miles
  • Colonial National Historical Park - 3 min drive - 1.7 miles
  • Busch Gardens Williamsburg - 5 min drive - 3.8 miles
  • College of William and Mary - 9 min drive - 6.8 miles
  • Jamestown Settlement - 16 min drive - 11.9 miles

Getting around

  • Williamsburg Transportation Center - 13 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 23 min drive

Restaurants

  • ‪Grogan's Pub - Busch Gardens - ‬7 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Wendy's - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Squire's Grille - ‬11 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

King’s Creek Resort by Spinnaker

Luxury condo resort with 2 outdoor pools and a fitness center
King’s Creek Resort by Spinnaker offers 474 accommodations with washers/dryers and DVD players. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room full-sized refrigerators/freezers, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply).

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 474 guestrooms featuring microwaves and DVD players. Your room comes with a pillowtop bed. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including outdoor tennis courts and a sauna. Additional amenities at this condominium resort include concierge services, an arcade/game room, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of King’s Creek Resort by Spinnaker.
The front desk is staffed during limited hours. Free self parking is available onsite.

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Fenced pool
  • Hot tub
  • Indoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the condo: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Express theme park tickets
  • Free crib
  • Playground

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player
  • Games
  • Video library

Outdoor areas

  • Gas grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Laundry

  • Washer/dryer

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (32 inches high)
  • No elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Free local calls
  • Grocery/convenience store
  • Iron/ironing board
  • Limited-hour front desk
  • Phone

Location highlights

  • In a historical district
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Express theme park tickets
  • Gym
  • Mini golf
  • Table tennis
  • Theme park nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 474 units
  • Built in 1997
  • Renovated - January 2025

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

King’s Creek Resort by Spinnaker Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 65 out of 117 reviews
Rating 8 - Good. 27 out of 117 reviews
Rating 6 - Okay. 17 out of 117 reviews
Rating 4 - Poor. 4 out of 117 reviews
Rating 2 - Terrible. 4 out of 117 reviews

8.8/10

Cleanliness

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Courtney

Traveled with family
Disliked: Cleanliness, room comfort

Find somewhere else

The total bill was supposed to be paid on arrival, but they charged me part of the bill a month ahead of time. They also charged me after I checked out which resulted in an overcharge of $143.00. The condo had a funky smell so we had to open the windows while we were there. The dryer vent was disconnected and there was lint everywhere in the laundry closet. There were two small pans for cooking, both of which were warped and had scratches in the non-stick coating. There was a water stain on the ceiling of the bedroom and the shower liner was too short. These condos are tired and it shows. I wouldn’t stay here again if you paid me.
Stayed 6 nights in Sep 2025

2/10 Terrible

Lakisha

Liked: Cleanliness, room comfort

6/10

The stay was wonderful but the carelessness from staff and the money I have loss is another problem with in itself. I used hotels.com to book my stay at Kings Creek at Spinnaker located in Williamsburg, Va.I had to pay a deposit to hold my reservation. When I arrived to the resort they charged me the full amount and told me I would have to call hotels.com to dispute the deposit charge. This morning when I checked out of the resort 4 hours later I noticed that an additional amount was taken off my credit card without my consent or any explanation. I made contact directly with the resort and spoke with a front desk clerk that was very unprofessional and could only provide that there was a note on the account stating the other front desk clerk accidentally ran my card again thinking that I didn’t pay for the stay but the money would refund to my card 7-10 days. I receive no call or email to let me know that my card was accidentally ran and that it would be taken care of which is unacceptable. The initial clerk I spoke was very unprofessional and told me I would need to call back the next day because there was no manager on duty. When I called the next day I spoke with another clerk who stated that the manager was not on duty as of yet and to call back again. When I finally spoke with the manager I was advised that the front desk clerk should not have ran my card twice. This was my first stay ever at this resort and has definitely left a bad feeling about ever staying here again
Stayed 3 nights in Sep 2025

8/10 Good

April

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Gloria

Traveled with partner
The 1-bedroom apartment was average in size and amenities. We were provided only two coffee setups despite being there three nights. The bathtub had visible hair and needed a good wipedown. The bathroom sink had a resident milipede that was seen twice (I refused to touch it). Our unit had two apartments. We were in "B" and you really are at the mercy of the courtesy of your neighbor. Ours routinely came into the shared front door and then their unit door very loudly- slamming both doors several times repeatedly at all hours. The complex is large and nicely maintained. It appears to have several great options including a playground, aquatic center and minigolf. We didnt use any of them as our plans were to visit historic sites during our stay. I suggest bringing hearty snacks and beverages if visiting. We were exhausted one evening and no one would deliver... no local places or uber eats options. One restaurant stated it was too difficult to navigate the large complex and security. We ended up eating chips for one dinner as a result.
Stayed 3 nights in Aug 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness
Great location for doing all the things in Williamsburg. Good choice for family/extended family trip. We had kids and grandkids and the 2 bedroom Was perfect. The amenities too were everything the kids love-pool, playground and putting course. The furniture needs cleaning as there were stains on the sofas. The kitchen wasn’t equipped well and the beds, pullows and linens were not comfortable.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family

Relaxing..ish Stay

The cottage was tight for two adults with a toddler and infant. Tub was unusable, tried filling the first night for babies to bathe and black gunk came out of the tub jets. Used in inflatable tub for the week-long stay. Was nice to have the amenities, and the property was very serene.
Stayed 7 nights in Jul 2025

10/10 Excellent

Sandra E.

Liked: Cleanliness, property conditions & facilities
Beautiful, clean, quiet, safe, friendly! will come back!
Stayed 6 nights in Aug 2025

10/10 Excellent

Diana

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Close to parks, shopping. Nice pool.
Stayed 3 nights in Aug 2025

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome property and very nice staff. My only complaint was that our condo smelled strongly of curry powder the first night and wasn’t decorated like the pictures. Pretty bland and basic, but still nice.
Stayed 3 nights in Aug 2025

8/10 Good

Heather

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My only complaint was asking for more bath towels and sheets for the pull out couch 3 times. I was very frustrated having to ask 3 times since sheets were not left from housekeeping the shift before we arrived- I had to use the blanket supplied as a sheet and run to target to buy blankets for my kids. I found this very frustrating. 3 times I had to ask because the front desk does not have these supplies and needs to put a request in with housekeeping.
Stayed 5 nights in Aug 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Marie

Traveled with family
Liked: Amenities, property conditions & facilities
Close to parks
Stayed 4 nights in Aug 2025

10/10 Excellent

Cedric

Liked: Cleanliness, amenities, property conditions & facilities
The property was amazing.
Stayed 4 nights in Aug 2025

8/10 Good

Loreto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s very near everything so is convenient,
Stayed 3 nights in Aug 2025

8/10 Good

Jennifer

Traveled with family
The property was average and worked for what we needed for a few days. The kitchen and overall space was clean and parking was easy. The property shows some wear and tear - window screens torn or missing, one bathroom door was broken and had small nails poking out, one shower door stuck and was loud to open. The walls, doors and floors were very thin and we could hear every footstep and conversation from both the neighbors across the hall and upstairs. One bed was decent but all sheets were scratchy and low quality; we ran to the nearby Target for blankets. The booking is listed as a deluxe townhouse, but it is more of an apartment - two bedrooms all on one floor, no second floor. Had we known that, we likely would have selected a different space.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, room comfort
It was a wonderful family vacation seeing Colonial Williamsburg. It was a home away from home, where we could cook and have meals and relax after a day of sightseeing.
Stayed 4 nights in Aug 2025

8/10 Good

Cynethia

Liked: Cleanliness
No bathroom privacy
Stayed 3 nights in Aug 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Dan

Traveled with family
Liked: Cleanliness, room comfort
Requested sheets for a guest starting one night to sleep on pull out bed. Requested early morning. Nothing received all day. Called again at 10pm to request again and they finally delivered. Nice to finally have them but someone dropped the ball.
Stayed 8 nights in Jul 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, amenities, property conditions & facilities
They put Me and My Family in a Rehab unit that was dirty and majority of the stuff was broken!!! Dirty linen, tables, floors, sofa & chairs, dust EVERYWHERE and dirty tub and showers!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Rac

Traveled with family
Liked: Cleanliness, room comfort
My stay was great. The people on the resort was pleasant. The resort was safe and clean. if we need maintenance. They will show up with no problem. Also, they placed us in the wrong cottage at first. They accommodated us by placing us in the right cottage with no problem.Moreover, me and my family are planning to come back during the holiday
Stayed 5 nights in Jul 2025

8/10 Good

Erinn

Traveled with family
Disliked: Room comfort

Great location but the experience was lacking.

We didn’t realize when we booked that this is a time share, as soon as you check in they want you to book a tour (90 minutes). We politely declined but the clerk pushed and pushed and her nice went to rude. We booked a 2 bedroom townhouse, either they switched our room or they call a condo a townhouse because it was one level. We received 5 towels for 6 booked guests. The sofa bed had dirty sheets (urine) on it when we opened it for our youngest to go to sleep. The beds really need updated, they are showing wear and not very comfortable. Great location but the experience was lacking.
Stayed 6 nights in Jun 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Facility!
Stayed 6 nights in Jul 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities
Super close to Water Country USA. Ants were a slight problem but that’s the season we are in. Everyone was really nice at the property. Kitchen/living room was very small in the 1 bedroom when the sleeper sofa was pulled out.
Stayed 3 nights in Jul 2025