Sure Hotel by Best Western Wilhelmshaven City

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Wilhelmshaven City

Restaurant
Standard Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Free toiletries, hair dryer, towels
Interior entrance
Sundeck

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
  • Bar
The current price is $92
$86 nightly
$92 total
Total with taxes and fees
Jun 28 - Jun 29

Explore the area

View in a map
Valoisstraße 1, Wilhelmshaven, NI, 26382
  • Place, Wilhelmshaven Coastal Museum
    ‪7 min walk‬
  • Place, Navy Arsenal
    ‪7 min walk‬
  • Place, Südstrand Playground
    ‪19 min walk‬

Room options

Business Room, 2 Twin Beds (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Business Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Room, 1 Twin Bed

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Business Room, 1 Twin Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

Standard Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Standard Apartment, 2 Bedrooms, Kitchen (Dining Table)

  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

Family Room, 2 Bedrooms

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

2 Single Beds, Business Room, Flat Screen Television, Work Desk, Coffee Maker, Free W-Lan, Air-Conditioned

  • Sleeps 2
  • Free WiFi

2 Single Beds, Business Plus Room, Sofabed, Flat Screen Television, Work Desk, Coffee Maker, Free W-Lan

  • Sleeps 3
  • Free WiFi

1 Single Bed, Standard Room, Flat Screen Television, Work Desk, Coffee Maker, Free W-Lan

  • Sleeps 1
  • Free WiFi

Similar properties

About the neighborhood

Wilhelmshaven

With a stay at Sure Hotel by Best Western Wilhelmshaven City, you'll be centrally located in Wilhelmshaven, just a 2-minute walk from Friedrich-Wilhelm-Platz and 8 minutes by foot from Centro Cultural Hispanico Wilhelmshaven. .This hotel is 0.4 mi (0.7 km) from Wilhelmshaven Coastal Museum and 0.7 mi (1.1 km) from Jade Bay.

What's nearby

  • Wilhelmshaven Coastal Museum - 7 min walk - 0.4 miles
  • Navy Arsenal - 7 min walk - 0.4 miles
  • Lower Saxony Wadden Sea National Park - 16 min walk - 0.9 miles
  • Kaiser Wilhelm Bridge - 17 min walk - 1.0 mile
  • Südstrand Playground - 19 min walk - 1.0 mile

Getting around

  • Wilhelmshaven Station - 2 min walk
  • Bremen (BRE) - 63 min drive

Restaurants

  • ‪Fisch Kalter - ‬2 min walk
  • ‪Rice Bae - ‬6 min walk
  • ‪Sterntaler Burger - ‬7 min walk
  • ‪Zur Kogge - ‬5 min walk
  • ‪Krokodil - ‬8 min walk

About this property

Sure Hotel by Best Western Wilhelmshaven City

Sure Hotel by Best Western Wilhelmshaven City offers 72 accommodations with espresso makers and safes. 35-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Wilhelmshaven hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 72 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Enjoy a satisfying meal at Zum Smutje serving guests of Sure Hotel by Best Western Wilhelmshaven City. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Zum Smutje - This restaurant specializes in German cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per night)
  • Self parking on site (EUR 10 per day)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 13.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zum Smutje

Things to do

  • Bicycle rentals

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • 6 steps to reach entrance
  • Elevator (30 inch wide door)

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per day
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.5 per person
  • Self parking fee: EUR 10 per day
  • Nearby parking fee: EUR 10 per night (164 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Property is also known as

City Hotel Valois
City Hotel Valois Wilhelmshaven
City Valois
City Valois Wilhelmshaven
City Hotel Valois Hotel
City Hotel Valois Wilhelmshaven
City Hotel Valois Hotel Wilhelmshaven

Sure Hotel by Best Western Wilhelmshaven City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 69 out of 197 reviews
Rating 8 - Good. 90 out of 197 reviews
Rating 6 - Okay. 23 out of 197 reviews
Rating 4 - Poor. 12 out of 197 reviews
Rating 2 - Terrible. 3 out of 197 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities
Very functional and suitable for the price
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel
Stayed 1 night in Apr 2024
Verified

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small single bed. Only 1 small towel provided. Very convenient for the station and the shops
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Excellent experience! Staff spoke English very fluently and location was perfect. Clean and comfortable. Felt safe as a solo female traveler.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Valeriy

Disliked: Amenities
Not a word in English in this hotel. Nobody cleans rooms
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Mohammad

Disliked: Cleanliness, amenities, property conditions & facilities
The quality of the room was not good
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Tjeerd-Pieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a pleasant stay at the City Valois Hotel in Wilhelmshaven. It was a pity that the window did not have a proper sun screen as the early morning sun was shining straight into it. Furhermore, the breakfast could do with some fresh fruit, now there only were some apples or maybe a kiwi, but nothing more. Consider some pears, bananas, or some freshly chopped fruit (mango, ananas, etc).
Stayed 3 nights in Apr 2025
Verified

2/10 Terrible

Marc-Oliver

Disliked: Cleanliness, property conditions & facilities
Muffiges Zimmer, Renovierungsstau. Frühstück war gut und das Personal sehr freundlich.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Jan

Liked: Cleanliness
Disliked: Staff & service
Nie wieder
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben 4 Tage dort verbracht um einfach mal raus zu kommen und etwas anderes zu sehen. Das Frühstücksbuffet war super, eine große Auswahl und für jeden etwas dabei. Außerdem ist es super das man sich rund um die Uhr kostenlos an der Kaffee/ Teebar bedienen kann. Wir haben ein Familienzimmer mit zwei Schlafräumen gehabt sodass die Kinder ihren eigenen Raum hatten. Vielleicht könnte man die Zimmer etwas heller gestalten ( sehr dunkles Holz ) Es gibt ein großes Angebot was man in der Umgebung unternehmen kann. Abends/ Nachts kann es mal etwas lauter sein, da sich das Hotel gegenüber vom Bahnhof befindet. Im großen und ganzen hat es uns gut gefallen
Kaffee/ Teebar
Rezptionsbereich
Frühstücksbuffet
Frühstücksbuffet
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Waltraud

Liked: Cleanliness, staff & service
Hotel kann ich nur weiterempfehlen
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Sommai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stort familjerum
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, amenities
Entgegen einiger negativer Rezessionen, die ich nicht verstehe, war ich von dem Hotel voll begeistert. Ja, das Mobiliar ist etwas ins Alter gekommen, aber das wird durch alles andere in den Schatten gestellt. Lage: 1a, direkt an der EK-Passage, dahinter die EK-Meile. Die Jade mit Aquarium, Hafen, Deich, gut zu Fuss in 15 Minuten zu erreichen. Und wer ein Fahrrad dabei hat, was man übrigens für 10€ im Hotel auch mieten kann, hat viel zu sehn und kann viel erkundrn. Personal: super freundlich, hilfsbereit ohne weitere Worte und ohne Ausnahme Frühstück: da muss sich das Atlantis schon anstrengen um da mitzuhalten Dazu kommt das man ein Hauseigenes Restaurant hat mit Super leckeren Speisen Ach ja, und eine Kaffeemaschine, die alles zubereiten kann, steht Tag und Nacht zur freien Verfügung Parken: Hoteleigener PP, wo man mal nicht ausgenommen wird. 10€ pro Tag... danke. Sonst zahlt man 25€... Eigentlich ist alles gesagt. Ich werde in WHV kein anderes Hotel mehr benutzen Es waren 4 super Tage. ❤️ lichsten Dank noch mal für Eure Betreung und liebe Grüße aus Coesfeld im Münsterland
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Annegret

Disliked: Amenities, property conditions & facilities
Ohne Frühstück buchen, denn man kann besser in der Stadt frühstücken, da das Frühstück im Hotel nicht empfehlenswert ist.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Cetin

Disliked: Staff & service
Habe gebucht beider Bezahlung sagte man mir das ich nur mit Karte bezahlen kann, habe Comfort gebucht und Standard Zimmer bekommen.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Hans Werner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großes Zimmer, großes Bad, gutes Frühstück, freundliches Personal, alles okay
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Cetin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war ok.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Cetin

Liked: Amenities, property conditions & facilities
Werde ohne zur überlegen wieder Buchen.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Cetin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War alles Super, direkt daneben Weihnachtsmarkt und die Nordsee Passage.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Reinald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider hatte das Restaurant am Sonntag geschlossen. Sehr freundliches Personal.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles bestens

Sehr guter Service, freundlich sauber, grosses Zimmer sehr gutes Frühstück
Stayed 1 night in Oct 2024
Verified

8/10 Good

Carsten

Liked: Cleanliness, staff & service
Frühstück und Personal ist gut
Stayed 4 nights in Sep 2024
Verified

6/10 Okay

Thomas

Liked: Cleanliness, staff & service

Gut genug für eine Nacht

Das Hotel ist sehr zentral gelegen, Parkplatz nicht bewacht aber vorhanden, Klimaanlage war vorhanden aber nicht bedienbar (keine Fernbedienung vorhanden). Daher mit offenem Fenster schlafen und um 5 Uhr von den Möven geweckt worden. Das Personal war sehr freundlich und das Frühstück standard, aber gut.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Henrik

Liked: Room comfort

Centralt hotell med bra läge.

Hotellet låg centralt, så det gick att promenera till restauranger och affärer. Bra sängar, men hotellet är lite slitet. Hotellets Parkeringen kändes lite obevakad.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Zimmergröße, Badezimmer Top.Sauber und freundliches Personal.War das zweitelmal dort, und komme sicher wieder.
Stayed 2 nights in Jul 2024