2/10 Terrible
Joe
Traveled with partner
Nov 20, 2025
Disliked: Cleanliness, property conditions & facilities
I usually choose a Hilton over holiday inn or other hotels. Im loyal because in my experience I can usually rely on the service and clean accommodations. This was conveniently placed close to an important meeting I had. When we arrived, the housekeeper/maids were advertised as “every other day”. What we realized was that they actually never come. Our room had used toilet paper on the roll, and no extra toilet paper. There were four tissues in the tissue box in the room. They also shut off the water to the hotel right when my fiancé and I had to go. They didn’t tell the hotel guests. When I called the front desk about their being no water in the toilet to flush after I went #2, they informed that they had shut off the water. They didn’t inform us when it would be back on. Other than flushing the toilet, I also couldn’t shower right before an important event we traveled to witchita for. I will never stay here again. I will be asking for my money back.
Joe
Stayed 2 nights in Nov 2025