2/10 Terrible
WHITNEY RAE
Jan 19, 2026
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT BOOK THIS HOTEL!!!
Day 1 (Fri): I found out at my pre-op appt I would have to have clean sheets every night prior to surgery on Mon. Day 2 (Sat): After getting ready, I saw what looked like the manager and explained I was having MAJOR spinal surgery Mon and needed to have clean sheets today and tomorrow as I would checkout Monday morning for surgery. He said no problem. I don’t trust people to do what they say they’ll do, so I marked the sheets/pillowcases with a washable crayola marker with a tiny dot so I could ensure clean sheets. When I got back that night, no dot = clean sheets, all good. Day 3 (Sun): Repeat dot process. However, when I arrived back, dots were still on sheets. I called front desk who seemed clueless what to do. After much back and forth, I finally went down to the desk to show him my preop instructions to prove I wasn’t “making this up”. Then, the owner barges out of NOWHERE and proceeds to tell me “you have 2 min to get back in ur room or I’m calling police and evicting you!” No offer to GIVE me clean sheets so I could change, no room change, NOTHING! To top it off, the owner then called EVERY HOTEL in WF and LIED to them to say my BF and I had a fight and damaged property (I traveled alone) and he banned us and they should do the same. So, I couldn’t get a room ANYWHERE ELSE. I got ZERO sleep prior to my surgery and had to bathe at the TRUCKSTOP, which honestly was cleaner than this man’s roach hotel that was NOTclean,let alone sterile
WHITNEY RAE
Stayed 3 nights in Dec 2025