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Pocono Resort Conference Center - POCONO MOUNTAINS

2.5 star property

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Photo gallery for Pocono Resort Conference Center - POCONO MOUNTAINS

A hotel room with a large bathtub, a bed with a wooden headboard, two bedside lamps, a desk with a computer, and a window with curtains.
A room with a spiral staircase, patterned carpet, a lamp, and a couch.
A hotel lobby with a fireplace, a television, a Christmas tree, and seating areas.
A modern building with a covered entrance, a parking lot, and a clear sky.
A reception desk at Pocono Resort Conference Center with a purple wall, a black counter, and a red bow.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
The current price is $75
$68 nightly
$75 total
Total with taxes and fees
Aug 10 - Aug 11

Explore the area

View in a map
35 Hospitality Way, White Haven, PA, 18624
  • Place, Hickory Run State Park
    ‪3 min drive‬
  • Place, Lehigh Gorge State Park
    ‪6 min drive‬
  • Place, Split Rock Resort Indoor Waterpark
    ‪9 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a desk with a television, a chair, and a couch.

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a television, a desk, and a chair.

Deluxe Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower, Non Smoking

A hotel room with a large bed, a desk with a television, a chair, and a couch.

Deluxe Room, 1 King Bed, Roll-in Shower, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, Accessible Bathtub, Non Smoking

A hotel room with a bed, desk, chair, television, and a painting on the wall.

Deluxe Room, Accessible Bathtub, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Room, 1 King Bed, Non Smoking, Jetted Tub

A hotel room with a large bathtub, a bed with a wooden headboard, two bedside lamps, a desk with a computer, and a window with curtains.

Luxury Room, 1 King Bed, Non Smoking, Jetted Tub

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Non Smoking

A hotel room with a bed, desk, TV, and curtains.

Family Suite, 2 Bedrooms, Non Smoking

  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed
  • Free WiFi

Similar properties

Property grounds
Split Rock Resort
Lake Harmony
  • Pool
  • All inclusive available
  • Pet friendly
  • Kids pool
3.1 out of 5, 1,018 reviews
$136 nightly
The price is $148
Aug 30 - Aug 31
Total with taxes and fees
Split Rock Resort

About the neighborhood

White Haven

Located in White Haven, Pocono Resort Conference Center - POCONO MOUNTAINS is within a 15-minute drive of Split Rock Resort Indoor Waterpark and Jack Frost Mountain Resort. .This hotel is 13 mi (20.9 km) from Pocono Raceway and 1.8 mi (2.9 km) from Hickory Run State Park.

What's nearby

  • Hickory Run State Park - 3 min drive - 2.0 miles
  • Lehigh Gorge State Park - 6 min drive - 5.1 miles
  • White Haven North Trailhead - 7 min drive - 5.6 miles
  • Penn Lake - 7 min drive - 6.6 miles
  • Split Rock Resort Indoor Waterpark - 9 min drive - 6.8 miles

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 29 min drive

Restaurants

  • ‪Wawa - ‬9 min drive
  • ‪Wawa - ‬18 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Dunkin' - ‬9 min drive
  • ‪IHOP - ‬6 min drive

About this property

Pocono Resort Conference Center - POCONO MOUNTAINS

Pocono Resort Conference Center - POCONO MOUNTAINS offers 140 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations, spring water baths, and complimentary toiletries. Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 140 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature spring water baths and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area. Additional amenities at this hotel include charcoal grills and a banquet hall.
Featured amenities include express check-out, a 24-hour front desk, and an elevator. Planning an event in White Haven? This hotel has 7750 square feet (720 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Playground
  • TV in common areas

Family friendly

  • Microwave on request
  • Playground
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (7,750 square feet of space)

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: USD 20.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property enforces quiet hours from 9:30 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools
Guests arriving outside of regular check-in hours can use the doorbell for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from May 15 2026 to December 31 2026 (dates subject to change):
  • Daily housekeeping
The property will be renovating from January 11 2026 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a one-time cleaning fee of USD 25 and a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 20.00
  • Towels available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pocono Resort Conference Center - POCONO MOUNTAINS Hotel
Quality Inn Pocono Resort Lake Harmony
Quality Pocono
Quality Pocono Lake Harmony
Pocono Resort Lake Harmony
Pocono Resort Conference Center - POCONO MOUNTAINS White Haven

Pocono Resort Conference Center - POCONO MOUNTAINS Reviews

Reviews

6.4
Rating 10 - Excellent. 190 out of 851 reviews
Rating 8 - Good. 207 out of 851 reviews
Rating 6 - Okay. 194 out of 851 reviews
Rating 4 - Poor. 73 out of 851 reviews
Rating 2 - Terrible. 187 out of 851 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Nixon

Liked: Cleanliness, staff & service
The Hotel tucked away from the main road surrounded by woods so that it is a quiet environment. The room was clean and comfortable.
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Thomas

This place was deserted! After sitting in a COMPLETELY empty parking lot for several minutes while checking our booking information a young man ( no identification) approached and said he worked there and could get us inside. The only prudent move for my wife and I was to get outta there FAST! Extremely sketchy! Stay away!!!
Stayed 1 night in May 2026
Verified review

6/10 Okay

MICHAEL

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
tons of parking. No one was staying there. The swimming pool, sauna, etc. was closed....just like last time...likely forever
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very helpful if you need something for your stay. John is the best. Thanks
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is run down. In the room we stayed in the shower did not work
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful . My tv was not working and they fix it right away.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

robert

No breakfast available! Business looks like it was abandoned! Will not go back again until it has been improved.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Bobby

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Worst experience, I've stayed there before. And it was nothing like this. The pool was bone dry. There was no amends everything was closed like closed down. It looked like they were either just opening or about to go out of business worst experience ever. I want my money back.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Faith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Turn around and RUN away from this place!!! Do not book or stay here. It is as sketchy as the Hills Have Eyes!! No lights in the parking lot, no sign to even signify it was a hotel, and this place is CLEARLY not a resort. 0 stars. Save your momey and sleep in your vehicle.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Pam

Disliked: Staff & service, amenities, property conditions & facilities
There was no one else at the hotel in the huge parking lot. It was very run down. Too scary to stay as a single woman. I spoke w a police officer parked down from the hotel and he said don't stay there. Apparently, the hotel has been condemned. This needs to be removed from my charge.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Nicholas

Disliked: Amenities, property conditions & facilities
No hot tub no pool .
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Bruce

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this resort on April 25, 2026. The TV and internet service were not working. The night clerk checked our room and told us that the "technician" had been notified the previous day, and was waiting for them to fix it. The water was brown and the toilet was dirty. We asked for compensation since we required internet for work and we were not notified at check in time that it was not available.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved staying there. The bed was comfortable and the location was perfect.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and good priced resort
Stayed 2 nights in Jun 2022
Verified review

2/10 Terrible

Glenn

Disliked: Cleanliness, amenities, property conditions & facilities
The facility was like the movie The shining or the Bates motel it was absolutely despicable. I would never recommend anyone to this facility you may not leave in one peace I'm not lying it's bad . I want a full refund we stayed a total of 10 mins. We drove back to Philly from the Poconos on o our anniversary
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and close to amenities like there knowledge of things to do ,and places to go,nice swimming pool ,never got to use the bar was closed when we was there. Great place to stay.
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing time with the family.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Starr

Liked: Staff & service, amenities
It was a nice property, big parking lot, staffing was friendly also
Stayed 1 night in Sep 2022
Verified review

2/10 Terrible

Bryttany

Disliked: Cleanliness, amenities, property conditions & facilities
I got a room that you could tell sat for a while. There was mouse poop next to the toilet and in the shower, on the sheets. I had to let the water run in the sink and in the tub for 15-20 minutes so that the brown water cleared up. Very outdated but the good thing from my stay is that it was close to the resort.
Brown water for 20 minutes and mouse poop in the tub
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Apr 2023
Verified review

8/10 Good

JOSUE BLAISE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Rena

Liked: Staff & service, property conditions & facilities, room comfort
Our stay was a pleasant one I have no complaints
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

Zobeida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very nice we enjoy the pool to ourself it was awesome
Stayed 2 nights in Feb 2023
Verified review

2/10 Terrible

Lisani

Disliked: Cleanliness, property conditions & facilities
Booked a room here. Got there and the guy at the desk couldn’t check me in. He tried calling his manager several times but got no answer. Waited 20 minutes and still nothing. I never actually stayed here and no matter how many times I call in for a refund I get sent to voicemail. Booked this through Expedia so I tried with Expedia, they tried calling too and still no answer
Stayed 1 night in Feb 2026