4/10 Poor
Terry
Traveled with partner
Sep 19, 2025
We arrived at the property on the 18th September PM. No one was their to open the door or great us. We was staying the night for my partners 50th Birthday so we had a few bags and a cake with us.
For a 4 star hotel I expected a greeting. Checkin was fine but no one offered to help with bags.
The room was in a bad state. The carpet wasn't laid probably, scuff marks on the walls, the hotel door didnt fit properly and light from corridor leaked in pretty bad. It was noisey from other guests 1am banging doors and loud talking.
We was booked in for dinner but their was no atmosphere, the menu choice was pretty poor and we walked to the high street in the end for dinner.
We went down to breakfast, tables weren't cleared, very messy. We wasn't lead to a table and told to sit anywhere. I expected to be served fresh coffee but it was from a machine. The food was cold, the cereal bar was a right mess.
We took our breakfast to the table with our coffee/juice. Both got up to get fruit, went back to our table and it was all gone. It was cleared before we started so had to start again.
I wouldn't say this is a 4 star hotel, more like a 3 star and very over priced.
Terry
Stayed 1 night in Sep 2025

















