The host rates a ZERO for communication. I sent messages 3 days in a row, listing multiple issues and asking for a phone number to communicate, but never received any response. Issues included:1. Almost half the lights in the rental didn't work. It may have been as simple as changing bulbs, but I'm 72 years old with poor balance, and wasn't climbing up on a chair.2. Sketchy neighborhood. Loud rap music at any hour and roaring unmuffled engines at any hour as well.3. Hard wooden chairs in dining room with no cushions.4. No topsheet for blanket in bedroom. 5. No salt or pepper to season food. 6. No tissues anywhere in the unit.