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The Ancient Gatehouse Hotel

Property class: 3

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Photo gallery for The Ancient Gatehouse Hotel

A large historic building with intricate architecture, a central arched entrance, and a surrounding green lawn.
A building with a stone tower, a yellow facade, and outdoor seating.
A dining area with a table set for two, a sofa with a floral cushion, and a view of a historic building through open doors.
A stone archway leading to a street with a building that has multiple windows and a signboard.
A view of a historic cathedral through a window, with a clear sky and a tree in the foreground.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Room service
  • Housekeeping
The current price is $116
$97 nightly
$116 total
Total with taxes and fees
Oct 18 - Oct 19

Explore the area

View in a map
20 Sadler Street, Wells, England, BA5 2SE
  • Place, Wells Cathedral
    ‪3 min walk‬
  • Place, Wells Bishop's Palace
    ‪5 min walk‬
  • Place, Mendip Hills
    ‪11 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪29 min drive‬

Room options

Room

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Single Room, 1 Twin Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

City Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

A neatly made bed with a headboard, pillows, and a blanket.

Deluxe Double or Twin Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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Nov 8 - Nov 9
Total with taxes and fees
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About the neighborhood

Wells

A stay at The Ancient Gatehouse Hotel places you in the heart of Wells, steps from The Market Place and Wells & Mendip Museum. .This guesthouse is 11 mi (17.7 km) from Cheddar Gorge and 0.7 mi (1.1 km) from Wells Bishop's Palace.
View more Guest Houses in WellsOpens in a new window

What's nearby

  • Wells & Mendip Museum - 1 min walk - 0.1 miles
  • Wells Cathedral - 3 min walk - 0.2 miles
  • Vicar's Close - 3 min walk - 0.2 miles
  • Wells Bishop's Palace - 5 min walk - 0.3 miles
  • Mendip Hills - 11 min walk - 0.6 miles

Getting around

  • Frome Station - 27 min drive
  • Bristol International Airport (BRS) - 39 min drive

Restaurants

  • ‪The Crown at Wells - ‬2 min walk
  • ‪Fosso Lounge - ‬3 min walk
  • ‪Tuckers - ‬8 min walk
  • ‪City Arms - ‬5 min walk
  • ‪The Quarter Jack (Wetherspoon) - ‬7 min walk

About this property

The Ancient Gatehouse Hotel

The Ancient Gatehouse Hotel offers 9 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 18-inch flat-screen televisions come with digital channels.

This Wells guesthouse provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and portable fans. Housekeeping is provided daily.

Stay in one of 9 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Satisfy your appetite for lunch or dinner at Rugantino, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 9:30 AM for a fee.
Featured amenities include express check-out, multilingual staff, and a safe deposit box at the front desk.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 9:30 AM.
Rugantino - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A restaurant

Restaurants on site

  • Rugantino

Family friendly

  • Separate bedroom

Conveniences

  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1473
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 18-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 24
Express check-out available

Special check-in instructions

The front desk is open Thursday - Monday (8:00 AM - 10:00 PM) and Tuesday - Wednesday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 20.00 for adults and GBP 20.00 for children
  • Late check-out fee: GBP 24 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Ancient Gatehouse Hotel Wells
Ancient Gatehouse Hotel
Ancient Gatehouse Wells
Ancient Gatehouse
The Ancient Gatehouse
The Ancient Gatehouse Wells
The Ancient Gatehouse Hotel Wells
The Ancient Gatehouse Hotel Guesthouse
The Ancient Gatehouse Hotel Guesthouse Wells

The Ancient Gatehouse Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 141 out of 229 reviews
Rating 8 - Good. 62 out of 229 reviews
Rating 6 - Okay. 17 out of 229 reviews
Rating 4 - Poor. 7 out of 229 reviews
Rating 2 - Terrible. 2 out of 229 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, beautiful and quaint!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel we had fantastic views of the Cathedral room 3 And the hotels Italian restaurant was also excellent will be back for sure
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Friendly staff ,very welcoming. Ideal location,food in the restaurant excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely room with a wonderful cathedral view. dinner and breakfast excellent with really nice staff!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely breakfast cooked fresh to order. Wonderful location opposite the cathedral.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had a wonderful stay - the room was beautiful with a charming feeling. We had a view of the cathedral which was stunning and changed with the change in light. Great location and the staff were so friendly - I'd fully recommend for a short stay.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice staff good location the room was comfortable
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location, some really friendly staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff were great and were extremely helpful. Great location
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
You step back in history when you stay at the Gatehouse. Amazing in-house Italian restaurant. Breakfast was delicious and generous. All the staff were friendly and efficient.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff were helpful, friendly and welcoming.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Easy check in, friendly and attentive staff and rooms that are spotlessly clean, oh, and a great breakfast! What more could you want 🙂
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was fantastic - it had literally just been refurbished (had an amazing four poster bed that was very comfortable). The food in the restaurant was delicious and all of the staff were so kind and helpful, special shout out to the lovely lady that prepared our breakfast - she was excellent!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, warm and comfortable. I spoke to many staff members during the stay and everyone was completely helpful, friendly and had time for a conversation. I was fortunate to get a room with an amazing view of Wells Cathedral. It was an ideal location. The hotel description on the booking site was accurate and the hotel sent additional reminder emails regarding parking and the hotel’s unique stairs. So there were no surprises. I felt fortunate to have stayed in such an historic hotel with all its quirks. I hope to stay again in the future.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
fantastic hotel beautifully decorated room. Wells is an amazing city to visit.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Very disappointing- the restaurant was closed on Wednesday when we arrived and the reception shut early. There were no facilities other than in the bedroom. The bed was impressive but very small for two.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff helpful.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
it was spotless, had everything we needed and the staff were super friendly. have already recommended to friends
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Excellent location in a charming city
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Dark decor extends up the windy staircase to rooms, might be improved by a lighter colour. Fine blind in bathroom would be good for privacy! Breakfast only available on prebooking. Tasty and freshly cooked but expensive. Good location in centre of Wells. Comfortable bed.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After receiving my key and directions to my room, I was amazed at the steepness of the stairs. In the States we would call that a ladder. But the room was clean and comfortable and the attached restaurant was brilliant. The cathedral and the green were visible from my suite. It was the perfect place to stay.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Very welcoming staff at check in.The room was nice, the stairs could be a problem for some people. Breakfast was excellent with lovely produce, our table overlooked the cathedral so we could enjoy the views.The lady who served us was so friendly. All shops, restaurants,pubs and the cathedral were within a few minutes walk.Our only problem was finding an overnight car park close by.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an excellent place to stay in Wells - super convenient location in town with great cathedral view. Room was comfortable with nice touches. Staff was very kind. The breakfast was also a highlight that I would recommend, the breakfast chef does an excellent job and it is a great spread!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The restaurant was great and such an interesting building.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
I had a lovely stay here and the breakfast was delicious. Thank you
Stayed 1 night in Nov 2025