A stay at The Ancient Gatehouse Hotel places you in the heart of Wells, steps from Wells & Mendip Museum and Wells Cathedral. .This guesthouse is 11 mi (17.7 km) from Cheddar Gorge and 0.7 mi (1.1 km) from Wells Bishop's Palace.
Bristol International Airport (BRS) - 39 min drive
Restaurants
Fountain Inn - 4 min walk
Strangers with Coffee - 6 min walk
Fosso Lounge - 3 min walk
The Crown at Wells - 2 min walk
Caffè Nero - 3 min walk
About this property
The Ancient Gatehouse Hotel
The Ancient Gatehouse Hotel offers 9 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 18-inch flat-screen televisions come with digital channels.
This Wells guesthouse provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and portable fans. Housekeeping is provided daily.
Stay in one of 9 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and electric kettles.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Satisfy your appetite for lunch or dinner at Rugantino, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekdays from 7:30 AM to 9:30 AM and on weekends from 8:00 AM to 9:30 AM for a fee.
Featured amenities include express check-out, multilingual staff, and a safe deposit box at the front desk.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8:00 AM and 9:30 AM.
Rugantino - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Street parking available
Food and drink
Cooked-to-order breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 15 for adults and GBP 15 for children
A restaurant
Restaurants on site
Rugantino
Family friendly
Separate bedroom
Conveniences
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
2 floors
Built in 1473
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Premium bedding
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
18-inch flat-screen TV with digital channels
Food and drink
Electric kettle
Free bottled water
Limited room service
More
Desk
Heating
Individual decor
Individual furnishings
Phone
Portable fan
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 10 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 24
Express check-out available
Special check-in instructions
The front desk is open Thursday - Monday (8:00 AM - 10:00 PM) and Tuesday - Wednesday (9:00 AM - 6:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately GBP 15.00 for adults and GBP 15.00 for children
Late check-out fee: GBP 24 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Property is also known as
Ancient Gatehouse Hotel Wells
Ancient Gatehouse Hotel
Ancient Gatehouse Wells
Ancient Gatehouse
The Ancient Gatehouse
The Ancient Gatehouse Wells
The Ancient Gatehouse Hotel Wells
The Ancient Gatehouse Hotel Guesthouse
The Ancient Gatehouse Hotel Guesthouse Wells
The Ancient Gatehouse Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 133 out of 216 reviews
10 - Excellent
133
Rating 8 - Good. 57 out of 216 reviews
8 - Good
57
Rating 6 - Okay. 17 out of 216 reviews
6 - Okay
17
Rating 4 - Poor. 7 out of 216 reviews
4 - Poor
7
Rating 2 - Terrible. 2 out of 216 reviews
2 - Terrible
2
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
Reviews
Verified
8/10 Good
Carey Peter
Jan 12, 2026
Liked: Cleanliness, staff & service, amenities
Nice staff good location the room was comfortable
Carey Peter
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Alison
Feb 15, 2026
Liked: Cleanliness, staff & service, amenities
The staff were great and were extremely helpful.
Great location
Easy check in, friendly and attentive staff and rooms that are spotlessly clean, oh, and a great breakfast! What more could you want 🙂
Rachel
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
judith
Feb 11, 2026
Liked: Cleanliness, staff & service, amenities
The room was fantastic - it had literally just been refurbished (had an amazing four poster bed that was very comfortable).
The food in the restaurant was delicious and all of the staff were so kind and helpful, special shout out to the lovely lady that prepared our breakfast - she was excellent!
judith
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Gary Work
Jan 24, 2026
Liked: Cleanliness, staff & service, amenities
it was spotless, had everything we needed and the staff were super friendly. have already recommended to friends
Gary Work
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Sonja
Nov 9, 2025
Liked: Cleanliness, amenities
fantastic hotel beautifully decorated room. Wells is an amazing city to visit.
This hotel was an excellent place to stay in Wells - super convenient location in town with great cathedral view. Room was comfortable with nice touches. Staff was very kind. The breakfast was also a highlight that I would recommend, the breakfast chef does an excellent job and it is a great spread!
Joely
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Karen
Nov 17, 2025
Liked: Cleanliness, staff & service, amenities
I had a lovely stay here and the breakfast was delicious. Thank you
Karen
Stayed 1 night in Nov 2025
Verified
10/10 Excellent
Una
Dec 13, 2025
Liked: Cleanliness, amenities
View from bedroom over Wells Cathedral. Greatvlocation
Una
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Chris
Dec 14, 2025
Liked: Cleanliness, staff & service, amenities
Fantastic friendly helpful staff...real Italians! Oh, and great breakfast lady from Ulster. The room was very clean with nice touches such as still & sparkling water. The view over the cathedral was stunning when enjoying coffee & a hot cooked breakfast. Just great to stay in a real family run establishment.
Beautiful. Perfectly placed in the centre of wells. Staff are helpful and friendly. Our room (no 2) had a beautiful four poster, a lovely shower (but not really suitable for a larger person) as the door only opened a very small way. The pin opposite did play loud music on the Fri and sat night until gone midnight but it didn’t bother us too much
Helen
Stayed 2 nights in Mar 2026
Verified
10/10 Excellent
Marc t D
Nov 18, 2025
Liked: Cleanliness, staff & service, amenities
Lovely old building. Great old style bed
Marc t D
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Alison
Nov 12, 2025
Liked: Cleanliness, staff & service, amenities
Yes , it was very clean.
The staff were very helpful and attentive and managed to get us a dinner table at short notice.
Very central, parking easy on road cross to cathedral. Fab view of cathedral from breakfast, ate dinner in the Italian in the ground floor - very nice.
Friendly and welcoming - we enjoyed our visit to Wells itself very much indeed. It was our second visit to this hotel and we would certainly choose it again!