The room itself was nice, comfortable, and cozy. Parking and other amenities were also satisfactory, which we appreciated. However, my overall experience was spoiled by the manager’s behavior. In the 3–4 interactions I had with him, I found his language and tone to be unnecessarily rude. What upset me the most was seeing him shout at my elderly parents during breakfast for no reason.
It was disappointing to notice a clear difference in the politeness and level of service extended to us compared to other guests around. While the facilities were fine, the lack of respect and courtesy from management left a very negative impression. Unfortunately, because of this, we won’t be returning here again.