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James Cook Hotel Grand Chancellor

4.5 star property

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Photo gallery for James Cook Hotel Grand Chancellor

Buffet
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Deluxe Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
$75
$65 nightly
$75 total
Total with taxes and fees
May 1 - May 2

Explore the area

View in a map
147 The Terrace, Wellington, 6011
  • Place, Wellington Central Business District
    ‪1 min walk‬
  • Place, TSB Bank Arena
    ‪5 min walk‬
  • Place, Te Papa
    ‪11 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room

Premium Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Premium Room

8.8 out of 10
Excellent
(17 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Family Room

8.0 out of 10
Very good
(17 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive King

Executive King | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive King

9.2 out of 10
Wonderful
(139 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Twin Room

Executive Twin Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Twin Room

9.0 out of 10
Wonderful
(124 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • Harbor view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Suite with Harbour View

Living area

King Suite with Harbour View

8.4 out of 10
Very good
(6 reviews)
  • Harbor view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Terrace Room

  • Sleeps 2
  • Free WiFi

Family Room

  • Sleeps 5
  • Free WiFi

View all photos for Terrace Room

Terrace Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Terrace Room

8.4 out of 10
Very good
(201 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Executive Twin Room

  • Sleeps 4
  • Free WiFi

Premium Room

  • Sleeps 2
  • Free WiFi

Deluxe Room

  • Sleeps 2
  • Free WiFi

Deluxe Junior Suite

  • Sleeps 2
  • Free WiFi

King Suite With Harbour View

  • Sleeps 3
  • Free WiFi

Executive King Room

  • Sleeps 2
  • Free WiFi

Similar properties

Front of property
Adina CityLife Wellington
Wellington CBD
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
4.5 out of 5, Wonderful, 1,114 reviews
$66 nightly
The price is $76
May 15 - May 16
Total with taxes and fees
Adina CityLife Wellington

About the neighborhood

Wellington

With a stay at James Cook Hotel Grand Chancellor, you'll be centrally located in Wellington, a short 9-minute walk from Botanic Gardens and 12 minutes by foot from St Paul's Cathedral. .This family-friendly hotel is 0.9 mi (1.5 km) from Old St Paul's and 0.9 mi (1.5 km) from Te Papa.

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 miles
  • Wellington Cable Car - 1 min walk - 0.0 miles
  • TSB Bank Arena - 5 min walk - 0.3 miles
  • Michael Fowler Centre - 8 min walk - 0.5 miles
  • Te Papa - 11 min walk - 0.6 miles

Getting around

  • Wellington Station - 10 min walk
  • Wellington Intl. Airport (WLG) - 12 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪D4 - ‬5 min walk
  • ‪Collective Coffee Shop - ‬4 min walk
  • ‪Buenos Aires Cafe - ‬3 min walk
  • ‪Whitby’s Restaurant & Piano Bar - ‬1 min walk

About this property

James Cook Hotel Grand Chancellor

James Cook Hotel Grand Chancellor offers 269 air-conditioned accommodations with complimentary weekday newspapers and hair dryers. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 269 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include babysitting (surcharge), wedding services, and a television in a common area.
Stop by the hotel's restaurant, Whitbys Restaurant, for dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Children aged 4 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Children aged 4 and younger eat free breakfast.
Whitbys Restaurant - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Sojourn Cafe and Bar - This café serves dinner and light fare. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 35 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; NZD 38 for adults and NZD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sojourn Cafe and Bar
  • Whitbys Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • 2 buildings
  • Banquet hall
  • Built in 1972
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are available for NZD 50.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 35.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A credit card imprint is required at check-in. If a valid credit card cannot be produced, a NZD 100 cash bond must be paid at check-in.
Property Registration Number NZBN: 9429040890876

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

James Cook Chancellor
James Cook Chancellor Hotel
James Cook Grand
James Cook Grand Chancellor
James Cook Grand Chancellor Hotel
James Cook Grand Chancellor Wellington
James Cook Hotel
James Cook Hotel Grand
James Cook Hotel Grand Chancellor
James Cook Hotel Grand Chancellor Wellington
James Cook Wellington
James Cook Grand Chancellor
James Cook Hotel Grand Chancellor Hotel
James Cook Hotel Grand Chancellor Wellington
James Cook Hotel Grand Chancellor Hotel Wellington

James Cook Hotel Grand Chancellor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 934 out of 1728 reviews
Rating 8 - Good. 552 out of 1728 reviews
Rating 6 - Okay. 144 out of 1728 reviews
Rating 4 - Poor. 63 out of 1728 reviews
Rating 2 - Terrible. 35 out of 1728 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Nick

Stayed 2 nights in Jan 2026

10/10 Excellent

Nirmal

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent CBD location thats within walking distance to cuba st etc, whole facility is spotless, rooms are decent size, on site cafe and parking make life easier, and staff were very helpful.
Stayed 2 nights in Jan 2026

8/10 Good

David

Stayed 2 nights in Jan 2026

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect stay for a quick trip in Wellington. Location couldn't be better. Buffet breakfast is excellent. All staff were lovely and room clean and met needs/expectation.
Stayed 2 nights in Jan 2026

8/10 Good

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Clean room, staff, location
Stayed 1 night in Jan 2026

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff made us feel very welcome. The room was very clean and the bed, and other furniture, most comfortable.
Stayed 2 nights in Jan 2026

6/10 Okay

Stephanie, Palmerston North

Traveled with partner
Liked: Cleanliness, amenities
We have stayed here multiple times. However, going to our room we could smell a foul odour. I called reception to make them aware. Waited another 30 minutes as it was still lingering. Discussed with the front desk and they moved and upgraded our room, which was a great solution. Thank you.
Stayed 1 night in Jan 2026

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities
Clean room, quiet, convenient
Stayed 3 nights in Jan 2026

8/10 Good

Roger

Stayed 1 night in Jan 2026

8/10 Good

Claire

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
clean but tired bathroom tiles on floor needs more safety handles getting out of the shower/bath also so many other people slamming doors needs to be addressed
Stayed 3 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

10/10 Excellent

Jimmy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good locations very convenient
Stayed 3 nights in Jan 2026

10/10 Excellent

Lynne, Greely

Liked: Cleanliness, amenities, property conditions & facilities
Super comfortable bed, really clean room, nice lounge and restaurant.
Stayed 1 night in Jan 2026

10/10 Excellent

Cary Jo

Liked: Cleanliness, property conditions & facilities
The room was spotless and the service of all the staff was great
Stayed 2 nights in Jan 2026

10/10 Excellent

AMELIA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place. Nice staff, very helpful.
Stayed 1 night in Jan 2026

10/10 Excellent

Braden

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful stay - the staff were amazingly helpful amongst a booking error made by Expedia. We truly appreciate the hotels support in grtting this sorted for us and being so accomodating. We will of course be coming back to the James Cook again soon for our next trip to the capital.
Stayed 2 nights in Jan 2026

8/10 Good

Nathalie

Traveled with partner
Liked: Cleanliness
Easy parking and convenient location.
Stayed 1 night in Jan 2026

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room with the harbour view and the access to the Harbour Lounge. A little disappointed that although we booked for three people and the receipt shows extra person and a fee for this, we arrived in our room to find no extra bed and we were advised we needed to pay for this.
Stayed 2 nights in Jan 2026

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Staff and Hotel. Always enjoy our stay
Stayed 4 nights in Jan 2026

10/10 Excellent

Bernard

Stayed 2 nights in Jan 2026

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Suite was huge and perfect for our family of 5 after flying for 31 hours!
Stayed 1 night in Jan 2026

10/10 Excellent

Jeanette D

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly and helpful staff. Rooms are very clean! Convenient location as well.
Stayed 1 night in Jan 2026

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, amenities
Good location, old hotel but room is spcious. Staff didn’t seem to care too much. Parking is horrible, 2.2m height limit, if your suv is over, you need to park somewhere else and cost you $12 extra. Very tight parking onsite
Stayed 1 night in Jan 2026