2/10 Terrible
Alan A.
Mar 27, 2026
Disliked: Cleanliness
Dog Hair in corners and not easily cleaned areas. Tried to vacuum, no bid deal but both of cordless vacuums were dead and could not locate charger. Host was communicating well at first. We checked in Wednesday before Thanksgiving. All was well until we had a few consecutive showers Thursday evening around 1030 and water came up from the base of the toilet downstairs and flooded the basement before we knew it. We texted at 1058 Friday night with no response. My pregnant daughter in law was staying on the lower level with her husband. With a leaking sewage on the floor. So we get up early Friday morning with still no reply an headed home. At 908 that morning stating that when we flushed the upstairs toilet you could hear bubbles from the downstairs tub and toilet and stated we had got up early and left. At 1225 that afternoon we received a text apologizing and thanking us for our patience. I informed them we had left already.The place wasn’t bad and filled our need for a Thanksgiving getaway close to Waynesville and things to do. Good hot tub but was not treated fairly. Good luck if you stay here.Sorry for posting so late but gave time for them to make it right and life got busy so here I am.
Alan A.
Stayed 4 nights in Nov 2025