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American Inn & Suites Waterford

Property class: 3

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Photo gallery for American Inn & Suites Waterford

A modern interior with a staircase, a pool, and a reception area.
A conference room with a fireplace, a flat-screen TV mounted above it, and a table with chairs.
A modern living room with a sofa, a coffee table, and a large window offering a view of the outside.
A hotel room with a bed, two bedside lamps, a large bathtub, and a desk.
A lobby with a staircase, a reception desk, and a clock.

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
The current price is $93
$84 nightly
$93 total
Total with taxes and fees
Sep 13 - Sep 14

Explore the area

View in a map
7076 Highland Rd, Waterford, MI, 48327
  • Place, Pontiac Lake State Recreation Area
    ‪16 min walk‬
  • Place, Pontiac Lake
    ‪18 min walk‬
  • Place, Pine Knob Music Theatre
    ‪19 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪46 min drive‬

Room options

View all photos for Standard 2 Queen Beds Non Smoking

A hotel room with two beds, a nightstand with a lamp, a framed cityscape picture on the wall, and a dark floor.

Standard 2 Queen Beds Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard King Non Smoking Accessible

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a window with curtains.

Standard King Non Smoking Accessible

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 1 King Non Smoking

A hotel room with a large bed, two bedside lamps, a desk with a chair, and a window with curtains.

Standard 1 King Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

A hotel room with two beds, a nightstand with a lamp, a framed cityscape picture on the wall, and a dark floor.

Standard 2 Queen Beds Non Smoking Accessible

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, cribs (free)
Holiday Inn Express Hotel & Suites Waterford by IHG
Waterford
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 1,000 reviews
$115 nightly
The price is $127
Oct 11 - Oct 12
Total with taxes and fees
Holiday Inn Express Hotel & Suites Waterford by IHG

About the neighborhood

Waterford

Located in Waterford, American Inn & Suites Waterford is in the business district, within a 5-minute drive of Huron River and Pleasant Lake. .This hotel is 9.8 mi (15.8 km) from Great Lakes Crossing Outlets and 10.3 mi (16.6 km) from Pine Knob Music Theatre.

What's nearby

  • Pontiac Lake State Recreation Area - 16 min walk - 0.9 miles
  • Pontiac Lake - 18 min walk - 1.0 mile
  • Pine Knob Ski Resort - 18 min drive - 13.7 miles
  • Great Lakes Crossing Outlets - 18 min drive - 11.3 miles
  • Pine Knob Music Theatre - 19 min drive - 13.9 miles

Getting around

  • Pontiac Station - 15 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 1 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Culver's - ‬8 min walk
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Leos Coney Island - ‬4 min drive
  • ‪El Patio Mexican Restaurant - ‬12 min walk

About this property

American Inn & Suites Waterford

American Inn & Suites Waterford offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with jetted bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Make yourself at home in one of the 111 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have jetted bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Grab a bite from the snack bar/deli serving guests of American Inn & Suites Waterford.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Braille/raised signage
  • Elevator (38 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Raised toilet seat (21 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 10.0 per night

Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 11:00 PM

Property is also known as

Comfort Inn Hotel Waterford

Comfort Inn Waterford

Waterford Comfort Inn

Comfort Inn Waterford Hotel Waterford

Quality Inn Waterford

Quality Waterford

Quality Inn Suites

American & Suites Waterford

American Inn Suites Waterford

American Inn & Suites Waterford Inn

American Inn & Suites Waterford Waterford

American Inn & Suites Waterford Inn Waterford

American Inn & Suites Waterford Reviews

Reviews

5.2
Rating 10 - Excellent. 158 out of 1000 reviews
Rating 8 - Good. 158 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 192 out of 1000 reviews
Rating 2 - Terrible. 342 out of 1000 reviews

5.0/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Colten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms comfy bed nice pillows
Stayed 1 night in May 2026
Verified review

8/10 Good

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again. Just remember, you get what you pay for, and I was extremely happy with what I got.
Stayed 4 nights in May 2026
Verified review

4/10 Poor

Angela

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Older hotel, needs upgrades, staff was very nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and spacious. Most of all, it was quiet.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was sad with stained curtains falling off of the rod, a bent screen in the window, streaked mirror, and a hair dryer that did not work. Despite this, the linens were clean and the bed was comfortable, so we did sleep well. The staff were friendly and did care that the room we ended up in was one that has not been renovated.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Lee

Disliked: Amenities, property conditions & facilities
Best part of my stay? I had a bed. Reality of my stay? TV didn’t work, exposed wires under the head board, toilet runs continuously, hand soap was a useless crumbling mess when we opened it. Truthfully I can’t say I’ve stayed in worse hotel / motel!
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was extremely noisy ALL NIGHT LONG.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

robert

Disliked: Cleanliness, amenities, property conditions & facilities
Don't stay at this place.Run down hotel,no coffee machine working
Stayed 1 night in May 2026
Verified review

6/10 Okay

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Its cheap so I guess it ok.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Rhonda

Liked: Cleanliness, staff & service
Just in town for the night. Didn't leave the room. The auto light in the bathroom kept shutting off unless I kept moving.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Riane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get what you pay for. I didn't have any problems because my goal is to have a place to lay my head. I wasn't looking for a 5star hotel.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Collin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is not a safe place for travelers. The front desk provided a room key to us for a room that was occupied. Kids all over the place including behind the front counter. pool was not opened, which was a blessing as it probably was not sanitary. we walked out without staying even one night and was denied our money back. This place needs to be shut down by the health dept. Disgusting
Stayed 3 nights in May 2026
Verified review

2/10 Terrible

Kellie

Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst hotel I’ve ever have stayed in! It’s is disgustingly dirty ran down It’s like a crack head motel 2 straight nights we had to deal with junkies next door loud as hell up all night The place is so dirty I was uncomfortable and scared the whole time. I wanted to leave so bad
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Katherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs, smoke, window would not close, no screen, no decor on walls, bathtub stained, toilet dirty, mattress stained
Stayed 1 night in May 2026
Verified review

8/10 Good

Rebecka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for our needs. Clean and comfortable for the price!
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Noel

Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are absolutely nasty, there was stains all over our walls, mold here and there.. melted ice cream in our freezer, and our friends room and nasty adult toys under the bed.
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Angela

there are long term tenets here at this place- smells like old beer cans and liquor in the hall - should be cheaper to stay here probably 60$ a night would be more reasonable
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Kenneth

Liked: Cleanliness
When I asked if I could check in an hour or so early, I was told yes for $35 extra. That is more than half of the room price. Not happy.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What a horrible experience. Booked two nights, got there late the 1st night and was shocked. Stains on the sheets, pubic hairs in bathroom. Beer bottle tops scattered in room. Mold in bathroom. Tried to get help from Hotels.Com to get us re-booked the following might but they were useless. Never stay in tos hotel again and will never book using Hoyels.Com
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Kristine

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was in rough shape!! Very disappointed in the room, the mirrors hadn't been cleaned in months floors were filthy, broken furniture, the security latch on my door was broken in half, the big tub that i was excited to use ... i did not because it was not clean and looked nothing like the website.. i wouldn't stay here again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and would recommend
Stayed 3 nights in Aug 2024
Verified review

2/10 Terrible

April

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t stay there an hour and I book at another hotel that same day. The young guy at the desk was stressed and a bit rude to everyone, the rooms were not worth the $100 I paid it was not a comfortable condition to be in, I did not want to even sit on the furniture. I immediately state searching for bed bugs and honestly I really would like a refund. I plan to call the health department or someone because the condition of those rooms for those prices are insane.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kiron

Liked: Cleanliness
Amanda at the desk was amazing. So friendly and helpful. Thank you Amanda!!
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Bria

Super affordable and you get what you pay for, the staff is always super nice and accommodating
Stayed 2 nights in May 2025