There were a lot of issues about the room, the toilet ran after being flushed. My husband had to adjust the ball inside the tank, the bed was not positioned right, and there is a metal piece that fell off, and it rocked, there were no cranks on some of the windows, I had to use my hand to push them out and to try to close them, There wasn't enough light in the room, our TV wasn't working right we had to have a service man come in at 9 o'clock at night, there was an odor in the bathroom. I could not identify, but was not pleasant, and that was just a few other things