Firstly, the positives - The hotel accommodated a late request for an early check in, which was good. The receptionist was friendly and welcoming. The property itself, along with the surrounding grounds, was beautiful and well maintained.
The negatives: There was only one hand towel provided in the room. I requested larger towels, but unfortunately they never arrived. At one point, a man and woman entered my room. I’m not sure if they were members of the housekeeping team, they were not wearing uniform and didn’t identify themselves. They apologised and left immediately, but it was still an unsettling experience.
The bar was also unattended for periods, meaning I had to wait quite a while to be served. In addition, I was charged two different prices for the same round of drinks on separate occasions, which was disappointing and inconsistent.