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Hotel Silken Ciudad de Vitoria

4.0 star property

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Photo gallery for Hotel Silken Ciudad de Vitoria

Exterior
Reception
Lunch and dinner served
Lobby
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is $79
$72 nightly
$79 total
Total with taxes and fees
Jun 28 - Jun 29

Explore the area

View in a map
Portal De Castilla 8, Vitoria-Gasteiz, Alava, 1008
  • Place, Florida Park
    ‪2 min walk‬
  • Place, Virgen Blanca Square
    ‪8 min walk‬
  • Place, Plaza de Espana
    ‪9 min walk‬
  • Airport, Vitoria (VIT)
    ‪15 min drive‬

Room options

View all photos for Club Double Room (Silken Club)

Down comforters, minibar, in-room safe, desk

Club Double Room (Silken Club)

8.4 out of 10
Very good
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room (extra bed for an adult)

Down comforters, minibar, in-room safe, desk

Standard Room (extra bed for an adult)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Down comforters, minibar, in-room safe, desk

Junior Suite

8.0 out of 10
Very good
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(17 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, Balcony

Down comforters, minibar, in-room safe, desk

Suite, Balcony

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room Single Use

Down comforters, minibar, in-room safe, desk

Double Room Single Use

8.0 out of 10
Very good
(4 reviews)
  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Double Room Single Use (Silken Club)

Down comforters, minibar, in-room safe, desk

Club Double Room Single Use (Silken Club)

8.4 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room (extra bed for a child)

Down comforters, minibar, in-room safe, desk

Standard Double Room (extra bed for a child)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room Single Use (Parking Included)

Down comforters, minibar, in-room safe, desk

Double Room Single Use (Parking Included)

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 1
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Double Room (Parking Included)

Down comforters, minibar, in-room safe, desk

Double Room (Parking Included)

9.2 out of 10
Wonderful
(11 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Suite, Balcony (1 adult)

Down comforters, minibar, in-room safe, desk

Suite, Balcony (1 adult)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (1 adulto)

Down comforters, minibar, in-room safe, desk

Junior Suite (1 adulto)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room

Down comforters, minibar, in-room safe, desk

Deluxe Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room Single Use

Down comforters, minibar, in-room safe, desk

Deluxe Double Room Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Beds OR 1 Queen Bed
  • Free WiFi

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  • Free WiFi
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4.3 out of 5, Excellent, 665 reviews
$86 nightly
The price is $94
Jun 28 - Jun 29
Total with taxes and fees
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About the neighborhood

Vitoria-Gasteiz

A stay at Hotel Silken Ciudad de Vitoria places you in the heart of Vitoria-Gasteiz, steps from Florida Park and 5 minutes by foot from Cathedral of Mary Immaculate. .This hotel is 0.6 mi (1 km) from Armory Museum of Alava and 0.6 mi (1 km) from Virgen Blanca Square.

What's nearby

  • Florida Park - 2 min walk - 0.1 miles
  • Virgen Blanca Square - 8 min walk - 0.5 miles
  • Plaza de Espana - 9 min walk - 0.5 miles
  • University of the Basque Country - 10 min walk - 0.5 miles
  • Mendizorroza Stadium - 14 min walk - 0.8 miles

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria (VIT) - 23 min drive

Restaurants

  • ‪Café Boulevard - ‬5 min walk
  • ‪Sidrería Sagartoki - ‬6 min walk
  • ‪Restaurante KoTarro - ‬6 min walk
  • ‪Cafetería E'Jazz - ‬7 min walk
  • ‪Bertiz Avenida - ‬6 min walk

About this property

Hotel Silken Ciudad de Vitoria

Hotel Silken Ciudad de Vitoria offers 149 accommodations with minibars and safes. Beds feature down comforters. 26-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Vitoria-Gasteiz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 149 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Stop by the hotel's restaurant, Vitoria, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Vitoria - This restaurant serves lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 17 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vitoria

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Banquet hall
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Covered self parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Silken Ciudad
Silken Ciudad Hotel
Silken Ciudad Hotel Vitoria
Silken Ciudad Vitoria
Silken Hotel Vitoria Gasteiz
Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
Silken Ciudad Vitoria Hotel
Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad Vitoria
Silken Ciudad de Vitoria
Silken Ciudad De Vitoria
Hotel Silken Ciudad de Vitoria Hotel
Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz

Hotel Silken Ciudad de Vitoria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 397 out of 707 reviews
Rating 8 - Good. 245 out of 707 reviews
Rating 6 - Okay. 50 out of 707 reviews
Rating 4 - Poor. 9 out of 707 reviews
Rating 2 - Terrible. 6 out of 707 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, walkable to casco viejo, comfortable rooms, free EV charger onsite so we can charge overnight.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

David

Our room was excellent and the staff were very efficient and friendly.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Walking distance to city center, safe, quiet location, easy to park, friendly staff, good bar and restaurent
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel near the old town Room was modern and spacious
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, property conditions & facilities
Very comfortable and well located place.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff!!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
Room was great, food was good, hotel was beautiful. Special thanks to Igor on the front desk. Very helpful despite my difficult issues. Really nice guy, professional and courteous. Thank you.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alexia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and beautiful hotel in city centre,
Stayed 1 night in Jun 2025
Verified

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good hotel . Convenient parking
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very well located property, close to a park and a few minutes walk to the historic downtown. Hotel was nice, clean and with friendly staff.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located to the city’s sights. Very friendly and helpful staff who assisted us with leaving luggage after checkout. The hotel buffet breakfast offered a wide selection of hot and cold breakfast options and was good value for money especially as many local cafes don’t open until quite late
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Very good experience all around. Great location in Vitoria-Gasteiz. I would stay there again
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, stayed here before on my way from UK to Portugal. A main priority was security of the vehicle without unpacking everything. Underground garage is secure.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, perfect for exploring Vitoria.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Younes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel.

Great experience and pleasant stay. Definitely recommend.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
´
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally placed. Easy to get to all amazing places in city
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful rooms, very clean, good breakfast, outstanding bar with pintxos, but best of all a very friendly and knowledgeable receptionists!
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab place! Nice staff great location.
Stayed 1 night in Mar 2024
Verified

8/10 Good

HOWARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Great location. Did not benefit from any discounts, as a silver member of hotels.com. there are plentiful free parking places near the hotel, which was beneficial. Overall, a nice two night stay
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was OK
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel right in the beginning of the center of the city. Green area! Service great. All good! Recommend.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one night stop in Vitoria

Too brief but really enjoyable. Super hotel, amazing value. Why oh why, though, are we asked to check in online before arrival (supposedly to save time and just pick up a key) and then have to repeat everything on arrival??!!
Stayed 1 night in Jul 2025