AC Hotel General Álava by Marriott

3.0 star property

Choose dates to view prices

Photo gallery for AC Hotel General Álava by Marriott

Lobby
Free toiletries, hair dryer, towels
Breakfast, lunch and dinner served
Gym
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Avenida Gasteiz, 79, Vitoria-Gasteiz, Alava, 1009
  • Place, Europa Conference and Exhibition Centre
    ‪2 min walk‬
  • Place, Virgen Blanca Square
    ‪11 min walk‬
  • Place, Plaza de Espana
    ‪13 min walk‬
  • Airport, Vitoria (VIT)
    ‪13 min drive‬

Room options

Similar properties

About the neighborhood

Vitoria-Gasteiz

A stay at AC Hotel General Álava by Marriott places you in the heart of Vitoria-Gasteiz, steps from Europa Conference and Exhibition Centre and 8 minutes by foot from House No. 27. .This hotel is 0.6 mi (0.9 km) from Cathedral of Mary Immaculate and 0.7 mi (1.1 km) from Virgen Blanca Square.

What's nearby

  • Europa Conference and Exhibition Centre - 2 min walk - 0.1 miles
  • Cathedral of Santa Maria de Vitoria - 11 min walk - 0.6 miles
  • Virgen Blanca Square - 11 min walk - 0.6 miles
  • Plaza de Espana - 13 min walk - 0.7 miles
  • University of the Basque Country - 18 min walk - 1.0 mile

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 18 min walk
  • Vitoria (VIT) - 20 min drive

Restaurants

  • ‪Panadería Pastelería Diago - ‬4 min walk
  • ‪Goliat - ‬4 min walk
  • ‪Oihuka - ‬2 min walk
  • ‪AUPA! - ‬4 min walk
  • ‪Batela - ‬4 min walk

About this property

AC Hotel General Álava by Marriott

AC Hotel General Álava by Marriott offers 107 accommodations with safes and hair dryers. Plasma televisions come with digital channels.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center.
Stay in one of 107 guestrooms featuring plasma televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including concierge services.
For lunch or dinner, stop by AC Lounge, a bar/lounge that specializes in Mediterranean cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are served on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Vitoria-Gasteiz? This hotel has 2616 square feet (243 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekends.
AC Lounge - This gastropub specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 8 per 24-hour period)

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 14.30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • AC Lounge

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,616 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14.30 per person
  • Fee for in-room wireless internet: EUR 8 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

AC Hotel General Álava
Ac General Alava By Marriott
AC Hotel General Álava by Marriott Hotel
AC Hotel General Álava by Marriott Vitoria-Gasteiz
AC Hotel General Álava by Marriott Hotel Vitoria-Gasteiz

AC Hotel General Álava by Marriott Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 112 out of 331 reviews
Rating 8 - Good. 157 out of 331 reviews
Rating 6 - Okay. 42 out of 331 reviews
Rating 4 - Poor. 14 out of 331 reviews
Rating 2 - Terrible. 6 out of 331 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room and friendly staff. Convenient to old town and Congreso building
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Kujtim

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Jackeline

Improve rooms
Stayed 5 nights in Sep 2023
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value

The reception was very efficient but with little warmth in the greeting. The room was excellent but the bathroom had a background smell. The bar and restaurant staff were very friendly and helpful. It was a little noisy as there was what appeared to be a school trip and there was lots of teenagers around. We were happy enough with our stay to book our return trip.
Stayed 1 night in Dec 2022
Verified

4/10 Poor

Sjoerd

Liked: Cleanliness
Disliked: Property conditions & facilities
Ac was broken
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Lluís

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy recomendable.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

JUSTO GARCÍA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clásico AC.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel ideal para visitar el centro de la ciudad

Todo perfecto!👍
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

MANUEL

Liked: Cleanliness, staff & service
La habitación daba a un patio interior muy ruidoso y sin luz. El aire acondicionado hace mucho ruido y hay que apagarlo para dormir
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Óptima opção, satisfeito com a escolha.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura elegante Camera piccola ma con tutti i comfort Stanze un po’ rumorose per via delle pareti non insonorizzate
Stayed 1 night in Aug 2023
Verified

8/10 Good

Giovanna

Liked: Cleanliness, staff & service, property conditions & facilities
È andato tutto bene: personale cordiale e disponibile, camera spaziosa e pulita.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera molto piccola ma funzionale. Doccia rotta e finestra che dava su altre stanze
Stayed 1 night in Aug 2023
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service
Algunos elementos de la habitación pueden requerir pequeñas reparaciones o cambios.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

GUADALUPE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno.
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien. Bien situando buena limpieza e instalaciones
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La mejor elección

Como siempre, la estancia en el hotel fue impecable. La habitación fantástica y el servicio inmejorable. Está muy céntrico y en un lugar tranquilo y accesible. Sin duda, si he de volver a Vitoria, volveré a él.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay tranquilidad y silencio. No me gusto el baño porque era pequeño, poca luz, espejo lejos para maquillarte
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Jose Bernardo

Liked: Cleanliness, staff & service
Excelente en todos los sentidos, como siempre que nos hemos alojado aquí
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Mariasol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico y cómodo
Verified

10/10 Excellent

Antonio de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnífico

Todo muy bien. Personal muy amable
Stayed 1 night in Dec 2022
Verified

4/10 Poor

Jean-Charles

Liked: Cleanliness, staff & service
Disliked: Room comfort

Bruit et problème parking

Chambres très petite, non insonorisée. Parking sur place cependant place avec rambarde en hauteur difficile à détecter en marche arrière. Pare-brise fracturé. 1 accident par semaine selon le responsable du parking. Aucune mise en garde préalable.
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Al llegar a la habitación estaba fría.
Stayed 1 night in Nov 2022
Verified

8/10 Good

FRANCISCO JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situado en una de las vías importante de Vitoria ,buen recibimiento en recepción ,la habitación standar correcta ,buena cama ,cómoda .
Stayed 1 night in Nov 2022