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Extended Stay America Suites - Norfolk - Virginia Beach

Property class: 2.5

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Photo gallery for Extended Stay America Suites - Norfolk - Virginia Beach

A lobby with a reception desk, a bookshelf, a brown leather sofa, and a large window.
A hotel room with a bed, a TV, a small table, and a heater.
A reception area with a wooden floor, a reception desk, a clock, and a beach mural.
A corner of a room with a wooden shelf unit stocked with snacks and beverages, a leather armchair, and a glass-fronted mini-fridge.
A hotel room with a sofa, a coffee table, a TV, and a bed. There are two windows with curtains, a wall-mounted lamp, and a painting above the sofa.

Reviews

6.6 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $85
$72 nightly
$85 total
Total with taxes and fees
Nov 15 - Nov 16

Explore the area

View in a map
5757 Cleveland St, Virginia Beach, VA, 23462
  • Place, Virginia Wesleyan University
    ‪3 min drive‬
  • Place, Chesapeake Beach
    ‪15 min drive‬
  • Place, Virginia Beach Boardwalk
    ‪24 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a window with curtains.

Premium Studio, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a refrigerator, a stove, a heater, a nightstand, and a window with curtains.

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Virginia Beach

With a stay at Extended Stay America Suites - Norfolk - Virginia Beach in Virginia Beach (Northwest), you'll be within a 10-minute drive of Norfolk State University and Waterside District. .This hotel is 11.7 mi (18.8 km) from Naval Station Norfolk and 13.2 mi (21.3 km) from Virginia Beach Boardwalk.

What's nearby

  • Virginia Wesleyan University - 3 min drive - 2.3 miles
  • Sandler Center for the Performing Arts - 7 min drive - 3.3 miles
  • Chesapeake Beach - 15 min drive - 9.5 miles
  • Virginia Beach Sportsplex - 20 min drive - 12.8 miles
  • Virginia Beach Boardwalk - 24 min drive - 14.9 miles

Getting around

  • Military Highway Station - 5 min drive
  • Norfolk Station - 8 min drive
  • Norfolk Intl. Airport (ORF) - 8 min drive

Restaurants

  • ‪Wawa - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Black Rifle Coffee Company - ‬17 min walk
  • ‪Q-Master Billiards - ‬3 min drive
  • ‪Burger King - ‬18 min walk

About this property

Extended Stay America Suites - Norfolk - Virginia Beach

Extended Stay America Suites - Norfolk - Virginia Beach offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 94 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a picnic area.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marriott TownePlace Suites Virginia Beach
TownePlace Suites Marriott Hotel Virginia Beach
TownePlace Suites Marriott Virginia Beach
TownePlace Suites Virginia Beach
TownePlace Suites Marriott Virginia Beach Aparthotel
Towne Suites riott Virginia
Extended Stay America Virginia Beach
Extended Stay America Suites Virginia Beach
TownePlace Suites by Marriott Virginia Beach
Extended Stay America Suites - Norfolk - Virginia Beach Hotel

Extended Stay America Suites - Norfolk - Virginia Beach Reviews

Reviews

6.6
Rating 10 - Excellent. 235 out of 796 reviews
Rating 8 - Good. 175 out of 796 reviews
Rating 6 - Okay. 128 out of 796 reviews
Rating 4 - Poor. 88 out of 796 reviews
Rating 2 - Terrible. 170 out of 796 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Nice place. Over all worth the price
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Staff was very accomadating and friendly. Appliances were outdated, and in very rough conditions.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff was good definitely will stay there again in future
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Room had horrible smell, very outdated, couch had a lot of stains.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was nice. It needed some updating and the furniture was old.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, room clean. Kitchen amenities were helpful. Lots of extended stay folks. Worked for our needs. Hotel room needed more trash cans
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room floor was sticky. Only used microwave.. that was not good at all. Felt like how quickly can we get out of this room.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband ended up in the hospital the night before traveling. I reached out to let them know we'd be late getting in. After 2 phone calls and a message were left, they still gave away our room and canceled our booking.
Stayed 3 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stove broken. Unsanitary. Roaches by the stove and refrigerator. Microwave burnt inside. Staff unfriendly.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
I reserved three rooms, and the toilet in one of them was clogged. We reported it to the receptionist, who said someone would fix it the next morning. My nephew asked, "Which toilet are we supposed to use?" She replied, "You can use the restroom in the lobby." Very disappointing experience.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor service. They call you to check in, but don't have the room ready on time—it takes up to an hour—and they enter the room while you are inside. Very poor service.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
people at the front desk were nice enough. The room? Never again - filthy, no lamps, no nothing - guess I should have known in the word "extended," so my screw up but didn't think that meant literal nothing. Don't book a room intended for long stays for a short 3 day stay.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Great stay
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I enjoyed my stay.
Stayed 3 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Staff & service
When I got there at 9PM, I was told that there wasn't any available rooms & that Expedia overbooked them. Instead of helping or guiding me on how to find a place so late in the day or even show any sort of sympathy to the situation, the staff told me to call expedia and then walked away.. Expedia customer service was great but the staff at this hotel was useless.
Stayed 3 nights in Jun 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not up to par with typical extended stay experience dirty worn down and no room service
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is super efficient welcoming and friendly
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place very nice and clean was a awesome stay love it
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, for the price per night plus pet deposit was very good. 2 beds in separated sections of the suite. Plus a satisfactory central room. Very Nice bathroom plus separate sink area. The kitchenette was nice except for the dirty stovetop, but we did not need that. The only other minor complaint was the sort of "musty" smell from the a/c unit. The whole building etc is non-smoking/non-vaping which is great. A good location, if you wish to stay away from the trendy oceanfront; not to mention if there is ever an all-age curfew.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was ok. Room had a terrible smell.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
easy check in. employees were extremely nice
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay was good
Stayed 2 nights in Nov 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place reeked of cigarettes and weed. The air quality was so terrible we all left with congestion and mucus. The staff did not provide blankets and when we asked they said they didn’t have any?? Very disappointed. We stayed here before in ‘22 so we thought it was a safe choice and the quality has gone down significantly.
Stayed 2 nights in May 2026