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Veranda Hotel

4.0 star property

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Exterior
Sundeck
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Reception
Daily buffet breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Calle 6 N 745, Vina del Mar, Valparaiso, 2520000
  • Place, Acapulco Beach
    ‪12 min walk‬
  • Place, Mall Marina
    ‪12 min walk‬
  • Place, Vina del Mar Casino
    ‪15 min walk‬

Room options

Similar properties

View from property
Best Western Marina Del Rey
Vina del Mar
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 659 reviews
$93 nightly
The price is $93
Jun 15 - Jun 16
Best Western Marina Del Rey

About the neighborhood

Vina del Mar

You'll be centrally located in Vina del Mar with a stay at Veranda Hotel, within a 15-minute walk of Acapulco Beach and Mall Marina. .This hotel is 1.1 mi (1.7 km) from Palace Vergara and 1.1 mi (1.7 km) from Quinta Vergara.

What's nearby

  • Acapulco Beach - 12 min walk - 0.7 miles
  • Mall Marina - 12 min walk - 0.7 miles
  • Vina del Mar Casino - 15 min walk - 0.8 miles
  • Quinta Vergara - 16 min walk - 0.9 miles
  • Wulff Castle - 5 min drive - 1.5 miles

Getting around

  • Viña del Mar Station - 15 min walk
  • Santiago Intl. Airport (SCL) - 88 min drive

Restaurants

  • ‪Virgin Coffee - ‬1 min walk
  • ‪A Mano Gin & Burgers - ‬5 min walk
  • ‪La Flor de Chile - ‬5 min walk
  • ‪Bargoño - ‬3 min walk
  • ‪Kunstmann Craft Bar - ‬5 min walk

About this property

Veranda Hotel

Veranda Hotel offers 141 accommodations with minibars and safes. 50-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 141 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Grab a bite at Veranda, a poolside restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Vina del Mar? This hotel has 2928 square feet (272 square meters) of space consisting of a conference center and 5 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Veranda - This poolside restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Gourmet Bar - This bar specializes in local cuisine and serves breakfast, brunch, and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19 for adults and USD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar
  • Veranda

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (2,928 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 22 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19 for adults and USD 19 for children
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 22 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Vina Mar Hotel Vina del Mar
Novotel Vina Mar Hotel
Novotel Vina Mar Vina del Mar
Novotel Vina Mar
Novotel Viña del Mar Hotel
Novotel Viña del Mar Vina del Mar
Novotel Viña del Mar Hotel Vina del Mar

Veranda Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 258 out of 440 reviews
Rating 8 - Good. 112 out of 440 reviews
Rating 6 - Okay. 34 out of 440 reviews
Rating 4 - Poor. 20 out of 440 reviews
Rating 2 - Terrible. 16 out of 440 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

HIROKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Silvio

Liked: Cleanliness, amenities, property conditions & facilities
Clean, easy coming and going, good parking.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

MIGUEL

Liked: Cleanliness, staff & service, amenities
excelente todo
Stayed 1 night in Jan 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were fine, clean and spacious. Breakfast had a limited offering particularly with the fruit. The staff were courteous but a few smiles would have been welcome. Hotel is in a good location for beach and restaurants.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jesus Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Jessie

Disliked: Amenities
Ok room, good location, great breakfast, bad shower, it sprinkled all over the floor, bathroom was always flooded, we called them , all they did was give us extra towels for the floor
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient rate and location
Stayed 1 night in Aug 2025
Verified

8/10 Good

Eda

Liked: Cleanliness, amenities
The room was beautiful and clean. Also, the Complementary coffee was delicious . However, the door stopper was a major tripping hazard. To be specific, once you close the entry door, the stopper just stays on the floor and gets on the way to use the closet. I tripped twice with it. I highly suggest that gets change before someone gets hurt.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Milton

Liked: Staff & service, property conditions & facilities
The manager Francisca was very accommodating when we had a problem with the AC . She also went out of her way to make sure we were happy . Good experience!!
Stayed 10 nights in Nov 2025
Verified

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great breakfast, nice people works there and great location
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is very good. Plenty of restaurants and things to do nearby.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

nilgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be near the beach and restaurants.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent, staff very friendly and helpful, food excellent
Stayed 4 nights in Oct 2022
Verified

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful property
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff very friendly and helpful
Verified

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect business hotel. Staff very kind. Big room
Stayed 1 night in Jun 2025
Verified

8/10 Good

Ingela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
x
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel while staying in Vina. Pretty good size rooms and nice staff
Stayed 9 nights in Oct 2023
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place overall
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Wonderful staff.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth it for the pool/patio area alone

Great spot not too far from the beach & main downtown dining area. Loved the outdoor patio by the pool & restaurant.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to dinning, shopping and roam around the city. In a short distance to go to the beach. Very pleasant and polite staff. It's a modern building hotel with lots of amenities.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Navdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in experience. Staff were very friendly and helpful
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. lovely area! hotel was clean and spacious
Stayed 1 night in Nov 2024