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Hotel Geronimo

Property class: 3

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Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Geronimo de Alderete 665, Pucón, IX REGION DE LA ARAUCANIA, 4920000
  • Place, Enjoy Pucon Casino
    ‪9 min walk‬
  • Place, La Poza
    ‪10 min walk‬
  • Place, Pucon Beach
    ‪12 min walk‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, in-room safe, WiFi (free)

Superior Double Room

  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, in-room safe, WiFi (free)

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, in-room safe, WiFi (free)

Standard Twin Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room

Family Triple Room | Premium bedding, down comforters, in-room safe, WiFi (free)

Family Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Premium Studio Suite

Premium Studio Suite | Premium bedding, down comforters, in-room safe, WiFi (free)

Premium Studio Suite

  • Mountain view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 Double Bed

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About the neighborhood

Pucón

When you stay at Hotel Geronimo in Pucón, you'll be near the beach, within a 10-minute walk of Enjoy Pucon Casino and Pucon Beach. .This ski hotel is 0.5 mi (0.9 km) from Lake Villarrica and 0.5 mi (0.9 km) from Pucón Peninsula.

What's nearby

  • Enjoy Pucon Casino - 9 min walk - 0.5 miles
  • La Poza - 10 min walk - 0.6 miles
  • Pucon Beach - 12 min walk - 0.7 miles
  • Santa Clara Monastery - 15 min walk - 0.8 miles
  • Feria Artesanal - 20 min walk - 1.1 miles

Restaurants

  • ‪Mamas&Tapas - ‬4 min walk
  • ‪La Cova - ‬4 min walk
  • ‪École Hostel & Restaurant - ‬3 min walk
  • ‪Patacon - ‬3 min walk
  • ‪Madd Goat Coffee Roasters - ‬4 min walk

About this property

Hotel Geronimo

Hotel Geronimo offers 30 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 23-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. This Pucón hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Luna. Services include massages. The spa is open daily.
Make yourself at home in one of the 30 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages. After a day on the slopes, you can enjoy onsite recreational amenities such as a sauna. Additional amenities at this Georgian hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. The ski shuttle (surcharge) makes getting to the slopes a breeze.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 8 AM to 10 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8 AM and 10 AM.
Hotel Geronimo has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Free covered self parking on site
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1992
  • Fireplace in lobby
  • Georgian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Extra futon (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 23-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 29 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 47000.0 per day

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 19 percent
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 75000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: USD 29 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Futon bed fee: USD 30000 per night
  • Rollaway bed fee: USD 47000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Hostal Geronimo Hostel Pucon
Hostal Geronimo Hostel
Hostal Geronimo Pucon
Hostal Geronimo Hotel Pucon
Hostal Geronimo Hotel
Hotel Geronimo Pucon
Geronimo Pucon
Hostal Geronimo
Hotel Geronimo Hotel
Hotel Geronimo Pucón
Hotel Geronimo Hotel Pucón

Hotel Geronimo Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 9 out of 25 reviews
Rating 8 - Good. 11 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 4 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, clean, staff is friendly

My stay was very good, the room is clean, the staff is caring and friendly, breakfast is simple but has everything you need.
Verified review

4/10 Poor

Liked: Cleanliness
la verdad que este hotel, en términos de atención de su personal es la mejor, muy amables y profesionales
Stayed 2 nights in Oct 2021
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

No recomendable

Llegamos al hotel y nuestra reserva no estaba registrada. Tuvieron que llamar porque ellos no tienen la info aqui. Habitacion 25 del sector nuevo. No tiene telefono asi que las preguntas y servicio implicaba bajar a recepcion. Nada acogedor, recepcion tiene chimenea pero no la enciende! Y estaba frio todo el hotel. Lo peor, el agua sale casi fria! No se Paga un hotel de ese precio, con agua fria en la ducha!!! Desayuno de supermercado. Creo que para ser en el sur, deberia ser algo mas casero
Stayed 1 night in Aug 2021
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Room comfort

Hotel más que regular..

Hotel antiguo, con instalaciones limpias, pero básicas. La atención es buena y amable, pero el hotel no es para lo q cobran. Más q hotel, es una pensión. El primer día, me tuve q duchar con agua fría y eso en Pucón es terrible, por la temperatura baja de esta. El último día, fueron temprano a golpear la puerta, porq pensaron q me había ido sin pagar, pero yo llegué tarde y no estuve nunca en el hotel, esto fue de muy mal gusto..
Stayed 2 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente alternativa, muy recomendable

Excelente, lugar tal como fotos, muy limpio, atención muy buena y amables, ubicación cerca de todo, desayuno muy bueno todo rico y fresco. Muy recomendable.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo-benefício

Um bom hotel. Me hospedaria novamente. Excelente custo benefício. Café da manhã simples, porém suficiente. Deixa um pouco a desejar na acústica já que a estrutura é de madeira, porém não comprometeu o descanso. O banheiro do nosso quarto (nr 4) era bem pequeno - outros quartos tinham um banheiro maior. A água aquecida esfriou algumas vezes durante o banho - precisam resolver esse problema.
Stayed 3 nights in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel serviços nota 1000.

Gostei muito do hotel estavamos e 3 famílias e ficamos em 4 quarto. O café e servido apartir das 07:30 no horário deles mas para nós eles servirão as 06:00 muito prestativos. RECOMENDO.
Stayed 1 night in Jul 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo hotel, agradable, cerca de bares

Muy linda experiencia, excelente atención, mucha amabilidad! Una estadía espectacular!
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Friendly hotel well located

Comfortable hotel with cosy bar and lounge areas a short walk from town centre. Staff allowed us to store baggage after checkout and to use lounge area as we had late evening bus departure. Wi fi didn't work very well in our room. Overall a pleasant stay.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room with beautiful view

This hotel is just on the periphery of a lovely tourist town so is very convenient for accessing all the restaurants, shops, tours and other things Pucon has to offer like night life without being bothered by noise. A grocery is nearby. Breakfasts are good. Wifi irregular but superb most of the time for us. The volcano view was superb from our balcony so reserve early to get this cozy room with comfortable bed, refrigerator, and sofa. Lobby is set up for comfort with bar to make it a very comfortable home away from home.Johana the owner and other staff are lovely!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place, I'd stay there again.

The hotel has an excellent staff. Very helpful. The Breakfast was very good and went far beyond your typical break and coffee. Fresh Fruit every morning and more.
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Custo Beneficio não vale à pena

Não me hospedaria lá novamente. Fiquei em um quarto próximo ao estacionamento (muito barulho logo cedo) e o teto do quarto é de madeira, havia um casal no quarto de cima com 2 crianças que corriam pelo quarto até 1hora da manhã... conclusão: só foi possível dormir entre 1h da manhã até às 7h quando começou o barulho no estacionamento. A Dona do Hostal é simpática, porém um dos seus funcionários (não me lembro o nome, mas é o responsável por receber os hóspedes) foi super seco e antipático, ao me despedir dele ao sair do hotel sequer respondeu. Apesar de tudo o que aconteceu eu não reclamei, portanto não justifica a antipatia do rapaz conosco.
Verified review

8/10 Good

Liked: Cleanliness, staff & service
A very nice Hostal, is close to the beache and the City Center, walkable distance to main attractions.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena ubicación y buen precio

Todo bien, la pieza, desayuno, agua caliente, baño privado. Puntos por mejorar son calidad del wifi y aislación acústica de la pieza.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

편리하고 깔끔함

편안하고 깨끗 합니다
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

Hotel limpo é conveniente (sugestão p/ economizar)

Bom lugar para quem pretende economizar, uma vez que a hospedagem em Pucón é cara. O quarto é pequeno, sem frigobar, mas viável. Apesar do nome Hostal, os quartos (habitacion) são privativos com banheiro. O banheiro estava em perfeitas condições.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Verified review

6/10 Okay

Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019