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Hotel Cumbres de Pucón

Property class: 3

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Hot springs
Restaurant
Room
Exterior
Interior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Colo Colo 540, Pucón, de la Araucania, 4920460
  • Place, La Poza
    ‪11 min walk‬
  • Place, Lake Villarrica
    ‪11 min walk‬
  • Place, Enjoy Pucon Casino
    ‪12 min walk‬

Room options

View all photos for DOBLE PRIMER PISO

Room

DOBLE PRIMER PISO

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for DOBLE SEGUNDO PISO CON BALCON

Room

DOBLE SEGUNDO PISO CON BALCON

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for DOBLE SEGUNDO PISO SIN BALCON

Room

DOBLE SEGUNDO PISO SIN BALCON

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for DOBLE SEGUNDO PISO CON BALCON COMPARTIDO

Room

DOBLE SEGUNDO PISO CON BALCON COMPARTIDO

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for MATRIMONIAL ECONOMICA PEQUEÑA

Room

MATRIMONIAL ECONOMICA PEQUEÑA

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for DOBLE SUPERIOR TERCER PISO

Room

DOBLE SUPERIOR TERCER PISO

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Twin Futon

View all photos for TRIPLE TERCER PISO CON BALCON

Room

TRIPLE TERCER PISO CON BALCON

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for TRIPLE TERCER PISO SIN BALCON

Room

TRIPLE TERCER PISO SIN BALCON

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for CUADRUPLE TERCER PISO SIN BALCON

Room

CUADRUPLE TERCER PISO SIN BALCON

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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  • Parking included
  • Free WiFi
  • Laundry
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$77 nightly
The price is $77
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About the neighborhood

Pucón

When you stay at Hotel Cumbres de Pucón in Pucón, you'll be on a lake, within a 15-minute walk of Museo Mapuche Pucon and Lake Villarrica. .This hotel is 0.9 mi (1.4 km) from Feria Artesanal and 0.9 mi (1.5 km) from Pucón Peninsula.

What's nearby

  • Santa Clara Monastery - 10 min walk - 0.6 miles
  • La Poza - 11 min walk - 0.6 miles
  • Lake Villarrica - 11 min walk - 0.6 miles
  • Enjoy Pucon Casino - 12 min walk - 0.7 miles
  • Pucon Beach - 15 min walk - 0.8 miles

Getting around

  • Valdivia (ZAL-Pichoy) - 108 min drive

Restaurants

  • ‪Café Luthier - ‬4 min walk
  • ‪Mamas&Tapas - ‬3 min walk
  • ‪Feria Campesina - ‬2 min walk
  • ‪Carnes Pucón - ‬2 min walk
  • ‪Black Forest - ‬4 min walk

About this property

Hotel Cumbres de Pucón

Hotel Cumbres de Pucón offers 30 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature premium bedding. 24-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Pucón hotel provides complimentary wireless Internet access. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 30 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a vending machine. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
A complimentary buffet breakfast is served daily from 8:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 8:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 8:30 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a lake
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Front entrance ramp
  • Lever door handles
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 24-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Individually decorated
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 49.00 per person (roundtrip)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The seasonal pool will be open from December 20 to March 05
Pool access available from 10 AM to 9:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Cumbres Pucón Pucon
Hotel Cumbres Pucón
Hotel Cumbres de Pucón Hotel
Hotel Cumbres de Pucón Pucón
Hotel Cumbres de Pucón Hotel Pucón

Hotel Cumbres de Pucón Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 20 out of 49 reviews
Rating 8 - Good. 12 out of 49 reviews
Rating 6 - Okay. 11 out of 49 reviews
Rating 4 - Poor. 4 out of 49 reviews
Rating 2 - Terrible. 2 out of 49 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

6.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff was very friendly
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff. Located two blocks away from the main street, hotel offers luggage hold. Rooms were exceptionally clean, delicious buffet breakfast included. Highly recommended.
Stayed 1 night in Nov 2022
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
It was ok
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay but....

Everything is good but the wifi , they should work on the wifi, is terrible.
Stayed 4 nights in Jun 2023
Verified review

4/10 Poor

Disliked: Property conditions & facilities
A
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for exploring Pucon.

The hotel is a few blocks from downtown. We had the luck of checking the room before booking, and so discovered the small room is really small. We paid extra for a room with balcony which was very nice (and normal size!). No elevator. Parking around the street.
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Essa é a minha segunda hospedagem nesse Hotel e novamente farei a mesma recomendação, precisam melhorar na parte da limpeza, as escadas q dão acesso ao 2° andar estavam bem sujas, assim como o piso do quarto e do banheiro! Fora isso o restante é ótimo, cama muito confortável, café da manhã suficientemente bom, localização ótima, calefação ok, funcionários também podem melhorar na cordialidade! Estacionamento longe do hotel! Paramos na rua mesmo! No geral nota 8,5 de 10!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Habitación con Aire acondicionado, sin frigobar, limpia
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

La habitacion era pequeña ál igual que el báño. amables lla recepcionista. El desayuno
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
Quarto no nível da garagem sem janela. Somente uma abertura de 80cm x 80cm de ventilação
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Disliked: Cleanliness, amenities, property conditions & facilities
As fotos nao compartilham a realidade do estado do Hotel.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
La ventana da a un muro, y no había comunicación al teléfono del hotel...
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La petite chambre economique a la taille d un placard mais est propre bien décorée au calme
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa!
Stayed 1 night in Jul 2024
Verified review

6/10 Okay

Liked: Property conditions & facilities

Buena ubicación, problema de estacionamiento

Hotel bien ubicado con instalaciones nuevas. El estacionamiento está fuera del hotel y cuando fuimos estaba lleno y tuvimos que estacionar fuera. Desayuno simple.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities

Muito conveniente

Já fiquei nesse hotel várias vezes. É conveniente, limpo e silencioso. O quarto que fiquei todas as vezes é bem pequeno e não havia nem espaço para deixar a mala. Entretanto, como sempre viajo a negócios, só preciso de um local aconchegante para tomar um banho e dormir. O café da manhã é bom. Tem café e chá cortesia disponíveis o dia todo.
Stayed 5 nights in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Os funcionários são extremamente solícitos e educados, porém as instalações deixam a desejar (teto mal pintado com uma aparência de mofo em alguns pontos, roupa de cama com aparência de velhas), café da manhã ok, boa localização!
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente servicio

Muy bien atendidos, el personal muy amable y cariñosos sin duda recomendable para todos
Stayed 4 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Room comfort

Quarto muito pequeno

Hotel organizado, bom café da manhã, boa limpeza, organização e localização. No entanto, ficamos decepcionados com o tamanho dos quartos, que praticamente cabia só a cama, sem espaço para circulação de duas pessoas.
Stayed 2 nights in Jan 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel, con detalles por corregir

El hotel es nuevo y con buena infraestructura, personal amable y precios muy acordes a lo ofrecido. Mi problema es que por segunda vez que viajo, la calefacción NO funciona, considerando que cuentan con un sistema de aire acondicionado recién instalado. Solo gracias a la amabilidad de la recepcionista pasamos una mejor noche, pero no se pueden dar el lujo de no tener un sistema de calefacción acorde al destino.
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Só ouve um problema entre a hotéis.com e o hotel cumbres, no qual a reserva não entrou p eles no dia que reservei. Então eles nos mandaram p um outro hotel que foi muito bom. Eles foram ótimos. Tudo maravilhoso. Somente esse probleminha de comunicação que pode até não ser culpa deles e sim da hotéis.com
Stayed 3 nights in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice

The hotel is very comfortable in the centre of Pucon but just outside the restaurant area so no sound at all. Safe area. Very comfi, big beds, good shower. Breakfast is excellent and service great. Very helpful with booking tours and advising about the area. All in all very good value for money. The only thing we didn't particularly like is that we had to move rooms for our third night.
Stayed 3 nights in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin ascensor y estábamos en tercer piso muchas escalerad
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Noisy and too hot

The economy room was very tiny. In summer the room is very hot and there is no air conditioning. In addition it was impossible to keep window open at night because there was a bar or restaurant just outside our window and even with the window closed it was very loud until 3 in the morning.
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

100% recomendado

Mejor de los esperado, con mis papás quedamos bien contentos y satisfechos tanto por la atención como por la estadía en sí misma. Gracias por todo!
Stayed 1 night in Jan 2020