Enjoy Pucon

Choose dates to view prices

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Spa
Pet friendly
Free WiFi
Restaurant

$144 nightly

$144 total

Jul 12 - Jul 13

Explore the area

Clemente Holzapfel 190, Pucón, Araucania, 4920000

Place, Enjoy Pucon Casino
‪1 min walk‬
Place, Pucon Beach
‪3 min walk‬
Place, La Poza
‪6 min walk‬

Room options

Minibar, in-room safe, free WiFi, bed sheets

Room Standard

236 sq ft
Sleeps 2
Free WiFi

Room Superior

Exceptional

236 sq ft
Sleeps 3
Free WiFi

Standard Double Room (Matrimonial)

Wonderful

Sleeps 2
1 Queen Bed
Free WiFi

Superior Double Room (Matrimonial)

Very good

Sleeps 2
1 Queen Bed
Free WiFi

Superior Triple Room

Sleeps 3
1 Queen Bed and 1 Twin Bed
Free WiFi

Superior Quadruple Room

Very good

Sleeps 4
1 Queen Bed and 2 Twin Beds
Free WiFi

Standard Twin Room

Wonderful

Sleeps 2
2 Twin Beds
Free WiFi

Standard Triple Room

Very good

Sleeps 3
3 Twin Beds
Free WiFi

Standard Quadruple Room

Exceptional

Sleeps 4
4 Twin Beds
Free WiFi

Suite

Exceptional

Sleeps 2
1 King Bed
Free WiFi

Suite (Quadruple Room)

Good

Sleeps 4
1 King Bed and 2 Twin Beds
Free WiFi

Suite

322 sq ft
Sleeps 2
Free WiFi

Similar properties

Breakfast included
Spa
Free WiFi
Restaurant

$129 nightly

Jul 16 - Jul 17

About the neighborhood

Pucón

When you stay at Enjoy Pucon in Pucón, you'll be on the beach, within a 5-minute walk of Enjoy Pucon Casino and Pucon Beach. .This beach hotel is 0.2 mi (0.3 km) from Pucón Peninsula and 0.3 mi (0.5 km) from La Poza.

What's nearby

Enjoy Pucon Casino - 1 min walk - 0.1 miles
Pucón Peninsula - 3 min walk - 0.2 miles
Pucon Beach - 3 min walk - 0.2 miles
La Poza - 6 min walk - 0.3 miles
Museo Mapuche Pucon - 9 min walk - 0.5 miles

Restaurants

‪La Maga Parrilla Uruguaya - ‬4 min walk
‪Madd Goat Coffee Roasters - ‬4 min walk
‪Cassis - ‬4 min walk
‪restaurante pellelafquen - ‬4 min walk
‪La Menta Bistrot - ‬3 min walk

About this property

Enjoy Pucon

Enjoy Pucon offers 151 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision. Guests under 14 years old are not allowed in the health club or fitness facility.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Kalül. Services include Swedish massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 151 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries. Conveniences include phones and safes, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Before a night out at the casino, the 3 outdoor pools are a perfect way to relax and recharge. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and ski storage.

Grab a bite to eat at Restaurante Rangue, a family restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.

A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.

Restaurante Rangue - This family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Bar Rangue - Onsite bar. Open daily.

24-hour room service is available.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free offsite parking
24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Limited onsite parking
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

Bar Rangue
Restaurante Rangue

Things to do

28 gaming tables
3 outdoor pools
519 slot machines
Casino
Full-service spa
Health club
Ski passes
Ski storage

Family friendly

3 outdoor pools
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Business center
Conference space
Meeting room

Outdoors

Garden
On a lake
On the beach
Terrace

Full-service spa

Facials
Hot tub
Manicures/pedicures
Sauna
Spa open daily
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 accessible parking spaces
Braille/raised signage
Elevator (28 inch wide door)
Front entrance ramp
Hardwood flooring in public areas
Pool hoist on site
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (31 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

At least 80% lighting from LEDs
Banquet hall
Colonial architecture
Communal living room
Eco-friendly cleaning products used
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
Reception hall
Renovated entire property - September 2022
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Free toiletries
Private bathroom
Towels provided

Entertainment

LCD TV with cable channels

Food and drink

24-hour room service
Minibar

Air conditioning
Heating
LED lighting
Phone
Safe
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 30000 per pet, per day, plus a deposit of CLP 142800 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 55 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
A damage deposit of CLP 80000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: CLP 16000 per person (one way)
Airport shuttle fee per child: CLP 16000 (one-way), (from 4 to 12 years old)
Pet deposit: CLP 142800 per stay
Pet fee: CLP 30000 per pet, per day
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Some water is reused through a grey water recycling system

Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The seasonal pool will be open from December 15 to March 15

Pool access available from 9:00 AM to 8:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

Guests under 14 years old are not allowed in the health club or fitness facility, and guests under 18 years old are only allowed in the health club and fitness facility with adult supervision

Guests under 18 years old are not allowed in the spa

Property is also known as

Enjoy Hotel

Enjoy Hotel Pucon

Enjoy Pucon

Enjoy Pucon Gran Hotel Pucon

Enjoy Gran Hotel

Enjoy Pucon Gran Pucon

Enjoy Gran

Enjoy Pucon Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

Verified

10/10 Excellent

Jonathan

Nov 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was one of my favorite hotels with a beautiful view of the lake! You’re literally walking distance to everything so don’t really need a car once you’re staying here. Staff was very help and breakfast was amazing! Casino across the street was fun with Karaoke. Highly recommend if you are in the area

Stayed 1 night in Jul 2025

Verified

10/10 Excellent

Diemary

Dec 4, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent. In the middle of the downtown. Love it

Stayed 1 night in Nov 2025

Verified

10/10 Excellent

Pedro

Jan 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was amazing! Will definitely stay there again.

Stayed 1 night in Jan 2025

Verified

8/10 Good

Robert

Dec 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms either look on the lake or toward the volcano. Hotel is in an old grandiose style, but somewhat updated. Not sure our a/c was working, but open windows seemed to work well. Staff very attentive. Parking not uncomplicated unless you do valet. Pools crowded, but decent fitness center. Breakfast is a buffet with decent offerings. Weekends have a loud EDM show that goes to 1am+; if you are located above it, good luck sleeping.

Stayed 3 nights in Nov 2025

Verified

10/10 Excellent

Fernando Rodrigo

Nov 10, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect mix of modern and history

Nice hystorical hotel with a fantastic SPA

Stayed 1 night in Nov 2023

Verified

10/10 Excellent

Felipe

Aug 3, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I’ve stayed here several times and I was most impressed this last time. Winter is still a great time to stay here. The spa is great with indoor pool and sauna. Very tasteful upgrades done to the entire hotel and the breakfast buffet was superb. Being able to walk to the nearby shops and restaurant is why I come back. The staff seems way better than years ago. Professional and kind

Stayed 1 night in Jul 2025

Verified

8/10 Good

paola

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente

Stayed 1 night in Mar 2025

Verified

10/10 Excellent

David

Jan 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wow! Wonderful place! THE place to go. In front of the lake, playa, volcano, downtown, everything is there for you! Thanks and see you again

Stayed 2 nights in Jan 2025

Verified

8/10 Good

YVONNE

Feb 10, 2023

Liked: Cleanliness, amenities, property conditions & facilities

Location and view is fabulous! The lobby staff is efficient and friendly! The new upgraded rooms are great and very comfortable! Unfortunately, the quality of the food offered at the breakfast buffet, and the service is truly lacking! I’d pay more for the accommodation if they could make the breakfast experience a good one!!

Stayed 4 nights in Feb 2023

Verified

8/10 Good

Victor

Oct 14, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old star coming back

Couple for 1 week and see around Pucon & Villarica! The Hotel was fine in the center of town! I was here 20 years ago when is was the Gran Hotel Pucon. Enjoy is making the hotel grand again, slowly but steady my Room 422 was spectacular with lake view! Yes definitely would come back!! Ahh break fast was adequate and need improvement

Stayed 7 nights in Oct 2023

Verified

8/10 Good

Ernesto

May 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I like the location with beautiful view, near to many thing such restaurants, stores and grocerys, very Nice place with good breakfast every morning. Not like: the restaurant is básic with a simple menu options and expensive for what they offer and service. Also the room service close so early at the night.

Stayed 2 nights in May 2024

Verified

6/10 Okay

Verified traveler

Dec 12, 2024

Disliked: Cleanliness, property conditions & facilities

Property needs a facelift. Not all floors are equal in condition. Quite disappointing for the beautiful area.

Stayed 1 night in Dec 2024

Verified

6/10 Okay

Amina

Apr 12, 2024

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

-The staff is not friendly -I paid extra taxes ( in expedia was included when i arrived to the hotel they ask me to pay the taxes) -Nice view from the hotel -The hotel is a bit old

Stayed 1 night in Apr 2024

Verified

4/10 Poor

CARLOS

Sep 21, 2022

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Poor conditions and ugly staff …

Stayed 6 nights in Sep 2022

Verified

10/10 Excellent

Sarita

Jan 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

All good

Stayed 3 nights in Dec 2024

Verified

10/10 Excellent

Pedro

Mar 10, 2026

This was my 5th time staying at Enjoy Pucón, and overall I still had a great experience. Not everything was perfect this time around. I was given a rear-facing room instead of a lake-view room, which was a bit disappointing. Also, when I asked for ice, I was surprised that they charged to bring it up to the room. Small things like that can hurt the hotel’s reputation. The spa facilities are okay. I spent two days there and paid over $150 for additional massages. Unfortunately, both sessions were with the same therapist and the quality wasn’t great. It wasn’t terrible, but it definitely didn’t match the level I expected for the price. But what really made the difference during this stay was **Soledad Carvajal at reception**. I was in a tough situation and needed a place to work remotely on short notice. Soledad completely saved me. She took the time to understand my problem and found a solution, helping me get set up with a spot where I could work. Honestly, she saved my day. Moments like that are what hospitality is really about. While small inconveniences can happen anywhere, people like Soledad are the reason I keep coming back. She turned a stressful situation into a great experience and reminded me why I’ve stayed here five times. Employees like Soledad Carvajal make the stay worth every penny.

Stayed 2 nights in Feb 2026

Verified

4/10 Poor

Gabriel

Apr 7, 2025

Liked: Cleanliness

Disliked: Amenities

I had to pay the value-added tax even though I thought it was already included. The hotel was on the beach, but access to it was closed because they only open it in summer—which makes no sense, as several guests wanted to walk there. There was only one can of Diet Coke in the minibar, even though the room was for two people.

Stayed 2 nights in Apr 2025

Verified

4/10 Poor

Maria

Jan 6, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience not worth the price

We had a very disappointing stay at this hotel. Upon arriving at 1 pm after a long trip, we were informed that check-in was only available after 4 pm. When we asked if they could call us in case a room became available earlier, the receptionist rudely declined, stating that she was too busy handling check-outs to make such calls. Once we were finally able to check in, the bathroom in our room had a terrible odor. We went to the lobby to report the issue, and the staff’s initial response was, “Is it that bad?” Eventually, they sent housekeeping, who suggested changing rooms. We didn’t receive our new room until almost 6 pm. The breakfast was another major letdown. The quality was poor, and one day many items ran out—no eggs, no ham, nothing worthwhile. I’ve attached a photo to illustrate the situation. While the hotel’s location was convenient, and the valet and luggage staff were helpful, everything else was subpar. Overall, the experience was far from what we expected for the price. Definitel not worthy

Stayed 3 nights in Jan 2025

Verified

10/10 Excellent

RODRIGO

Mar 14, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente hotel y muy bien ubicado. habitaciones espaciosas y muy Cómodas. La comida del Restaurant Dominga es deliciosa.

Stayed 3 nights in Mar 2026

Verified

10/10 Excellent

Dalton

Feb 16, 2026

Liked: Cleanliness, property conditions & facilities

Todo perfecto

Stayed 1 night in Feb 2026

Verified

10/10 Excellent

Aguinaldo

Jan 20, 2026

Liked: Cleanliness, staff & service, amenities

Hotel confortável, boa limpeza. Ótima localização com vista do lago e do vulcão Villarica

Stayed 2 nights in Jan 2026

Verified

8/10 Good

Daniele t m

Jan 11, 2026

Liked: Staff & service, amenities

Disliked: Cleanliness

Melhor escolha em Pucón ! A localização é única ! Em frente ao lago e com vista para o vulcão ! No centro, ao lado de todos restaurantes e comércio da cidade ! Os quartos estão recém reformados , ar condicionado novo , banheiro grande e bom .. só precisam tirar aquela cortina do box ! Os funcionários são muito amáveis e prestativos ! É um hotel com vida, DJ nos finais de semana … muitas famílias ! O restaurante do hotel é muito bom! Café da manhã muito bom também ! Os corredores dos aptos, a piscina e a academia necessitam de uma reforma e atualização ! Voltaria com certeza !

Stayed 3 nights in Jan 2026

Verified

10/10 Excellent

Heverson

Sep 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

Gostemos muito, tudo muito bom com excessão da piscina coberta que está sem o telhado e tudo muito feio….

Stayed 6 nights in Aug 2025

Verified

10/10 Excellent

Karin

Jul 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente, como Familia nos encantó.

Stayed 1 night in Jul 2025

Verified

6/10 Okay

Scandar

Jun 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excelente ubicación, limpias las habitaciones y comadas. El servicios de catering pesimo... muy malo

Stayed 5 nights in Jun 2025

Enjoy Pucon

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Reviews

Popular amenities

Explore the area

Room options

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Standard Double Room (Matrimonial)

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Superior Triple Room

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Superior Quadruple Room

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Suite

Similar properties

Hotel Pucon Indomito

About the neighborhood

Pucón

What's nearby

Restaurants

About this property

Enjoy Pucon

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Enjoy Pucon Reviews

Reviews

Good

8.2/10

7.8/10

7.8/10

6.8/10