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Aparthotel

Apart Enjoy Pucon

3.0 star property

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Photo gallery for Apart Enjoy Pucon

Exterior
Exterior
Daily buffet breakfast (CLP 15000 per person)
Terrace/patio
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Spa
  • Pet friendly
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Clemente Holzapfel 190, Pucón
  • Place, Enjoy Pucon Casino
    ‪1 min walk‬
  • Place, Pucon Beach
    ‪4 min walk‬
  • Place, La Poza
    ‪7 min walk‬

Room options

View all photos for Studio

Studio | In-room safe, desk, free cribs/infant beds, bed sheets

Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Apartment

Classic Apartment | In-room safe, desk, free cribs/infant beds, bed sheets

Classic Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Family Apartment

Family Apartment | In-room safe, desk, free cribs/infant beds, bed sheets

Family Apartment

  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Grand Apartment

Grand Apartment | In-room safe, desk, free cribs/infant beds, bed sheets

Grand Apartment

  • 3 bedrooms
  • Sleeps 8
  • 1 Queen Bed, 4 Large Twin Beds and 2 Twin Sofa Beds

View all photos for Duplex

Duplex | In-room safe, desk, free cribs/infant beds, bed sheets

Duplex

  • 4 bedrooms
  • Sleeps 13
  • 1 King Bed and 10 Large Twin Beds

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About the neighborhood

Pucón

When you a stay at Apart Enjoy Pucon in Pucón, you'll be on the beach, within a 5-minute walk of Enjoy Pucon Casino and Pucon Beach. .This beach aparthotel is 0.2 mi (0.4 km) from Pucón Peninsula and 0.4 mi (0.6 km) from La Poza.
View more Aparthotels in PucónOpens in a new window

What's nearby

  • Enjoy Pucon Casino - 1 min walk - 0.1 miles
  • Pucon Beach - 4 min walk - 0.3 miles
  • La Poza - 7 min walk - 0.4 miles
  • Museo Mapuche Pucon - 10 min walk - 0.6 miles
  • Santa Clara Monastery - 13 min walk - 0.7 miles

Restaurants

  • ‪Madd Goat Coffee Roasters - ‬2 min walk
  • ‪La Maga Parrilla Uruguaya - ‬4 min walk
  • ‪Cassis - ‬4 min walk
  • ‪BERLIN Café - ‬1 min walk
  • ‪La Revancha del Chino Lee-Chong - ‬3 min walk

About this property

Apart Enjoy Pucon

Family-friendly fun on the beach, with 2 outdoor pools
Apart Enjoy Pucon offers 68 accommodations with safes. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas.

Bathrooms include shower/tub combinations with rainfall showerheads. Cable television is provided. Housekeeping is provided daily.

A private beach and a health club are featured at the aparthotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision. Guests under 14 years old are not allowed in the health club or fitness facility.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 68 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Cable television is provided for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Spend the day on the private beach or dip into one of the 2 outdoor swimming pools. This aparthotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the aparthotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is available for a surcharge.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Apart Enjoy Pucon has a restaurant on site.
Room service is available.

Property amenities

Beach

  • On a private beach
  • Beach loungers
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Indoor pool
  • Massage
  • Sauna
  • Spa services

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Onsite parking includes off-street options

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's club (surcharge)
  • Free crib
  • Supervised activities for children (surcharge)

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Mixer
  • Oven
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CLP 15,000 for adults and CLP 15,000 for children
  • A bar/lounge
  • A restaurant
  • Room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch TV with cable channels

Outdoor areas

  • Garden
  • Terrace

Work spaces

  • Business center
  • Desk
  • Meeting rooms

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 55 lbs per pet)
  • Fee: CLP 30,000 per pet per night
  • Service animals exempt from fees
  • Deposit: CLP 142,800 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Front entrance ramp
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible spa
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Porter/bellhop
  • Safe
  • Safe at front desk

Things to do

  • Children's club
  • Gym
  • Health club
  • Supervised activities for children
  • Fishing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Fire extinguisher

General

  • 68 units
  • Banquet hall
  • Garden

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 30000 per pet (varies based on length of stay), plus a deposit of CLP 142800 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • A damage deposit of CLP 80000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 15000 for adults and CLP 15000 for children
  • Pet deposit: CLP 142800 per stay
  • Pet fee: CLP 30000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and outdoor lighting

We should mention

The seasonal pool will be open from December to March
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 14 years old are not allowed in the health club or fitness facility, and guests under 18 years old are only allowed in the health club and fitness facility with adult supervision

Property is also known as

Departamentos Gran Hotel
Departamentos Gran Pucon
Apart Enjoy Pucon Pucón
Apart Enjoy Pucon Aparthotel
Departamentos Gran Hotel Pucon
Apart Enjoy Pucon Aparthotel Pucón

Reviews

Apart Enjoy Pucon Reviews

8.2

Very Good

7.8/10

Cleanliness

4.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 5 out of 14 reviews
Rating 8 - Good. 6 out of 14 reviews
Rating 6 - Okay. 2 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

Reviews

8/10 Good

Víctor

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Oct 2024

6/10 Okay

J.J.

Business traveler
Disliked: Cleanliness, property conditions & facilities
This was the 3rd property I stayed in the Pucón area. The room was closer to a hostel than an apart-hotel. It was adequate, and the kitchen was sufficiently stocked to prepare basic meals, but we needed to purchase our cleaning supplies. The bed was uncomfortable, and one could hear the neighbors in the hallways and adjacent balconies. The staff could have been more helpful (polite but not generally motivated to be helpful). The hotel property itself is lovely, and I highly recommend enjoying a coffee on the veranda when the weather is nice.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
Location and views
Stayed 3 nights in Mar 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

8/10 Good

Rafaela

Traveled with family
Liked: Cleanliness, room comfort

Apartamento enjoy

Hotel muito bem localizado, uma vista linda para o lago, um patio gostoso. Atenciosos os funcionarios. Achei escuro o apartamento poderia ter mais lampadas. Do aparamento ooderiam dar uma pintada, uma renovada. No mais gostamos. Poderia ter esponja e detergente no apartamento.
Stayed 3 nights in Oct 2024

6/10 Okay

Nelly

Traveled with family and small children
Liked: Cleanliness
Lo bueno de estos departamentos es que tienen una hermosa vista al lago, son espaciosos, tienen una excelente ubicación, estacionamiento en el recinto, todo bastante seguro. Lo malo es que se escuchan los ruidos de los otros vecinos, nos tocó una niña que hacía berrinches arriba y en medio de la noche parecía que estaba en nuestro departamento. Se escuchaba cuando llegaban personas en medio de la noche y eso no permite descansar. Todo en el departamento es como de los años 90 (muebles, cortinas, cocina) entonces la verdad es creo que les hace falta renovar los departamentos. Las camas son duras e incómodas. Lo otro que no me gustó es que el check-in es a las 5pm.
Stayed 4 nights in Sep 2024

10/10 Excellent

paola

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2024

10/10 Excellent

paola

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excelente apart, atencion y servicios...sin duda lo mejor!! Lindas vistas al lago, ubicación privilegiada y cerca de ricos cafés y restaurantes y schopping
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Estupendo apart hotel para ir con la familia.

Lugar agradable, muy bien ubicado, departamento amplio, cómodo, con gran terraza con vista al lago. Personal amable y presto a ayudar. Estupenda piscina techada y temperada. Sería más agradable si el aseo se hiciera todos los días y no día por medio y de gran utilidad contar con un pequeño horno eléctrico, cuchillo para rebanar pan y wife no sólo en áreas comunes. En general, un estupendo lugar.
Stayed 2 nights in Oct 2021

10/10 Excellent

Roberto

Liked: Cleanliness, room comfort

Excelente

Maravilloso
Stayed 1 night in Oct 2021

10/10 Excellent

Diego

Stayed 2 nights in Oct 2021

8/10 Good

Patricio

Liked: Room comfort

Falta mantencion en el apart hotel

El apart hotel esta descuidado, pero cumple. La habitacion es comoda y amplia. Las instalaciones de hotel funcionan sin problemas
Stayed 5 nights in Sep 2021

8/10 Good

Carlos

Traveled with family
Liked: Cleanliness, room comfort

Buena estadía

En general bien, lo malo es que tuve que pagar IVA al momento de hacer el check-in, cosa que no se mencionó al hacer la reserva (se pagó con anticipación)
Stayed 2 nights in Sep 2021

8/10 Good

Francia

Traveled with family
Bien en general , pero estuve 3 días y solo un día pasaron haciendo el aseo.
Stayed 3 nights in Jun 2021