Aparthotel

smartments Wien Hauptbahnhof

3.0 star property

Choose dates to view prices

Photo gallery for smartments Wien Hauptbahnhof

Lobby
Lobby
Property entrance
Lobby
32-inch flat-screen TV with satellite channels, Smart TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
$86
$76 nightly
$86 total
Total with taxes and fees
Jan 8 - Jan 9, 2026

Explore the area

View in a map
Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna, 1100
  • Place, Swiss Garden
    ‪6 min walk‬
  • Place, Belvedere
    ‪8 min walk‬
  • Place, Vienna State Opera
    ‪4 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

Studio XL

8.0 out of 10
Very good
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Studio Twin

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Studio

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Vienna

With a stay at smartments Wien Hauptbahnhof in Vienna (Favoriten), you'll be within a 5-minute drive of Belvedere and Naschmarkt. .This aparthotel is 2.4 mi (3.9 km) from Vienna Christmas Market and 3.7 mi (5.9 km) from Schönbrunn Palace.

What's nearby

  • Swiss Garden - 6 min walk - 0.4 miles
  • Belvedere - 8 min walk - 0.5 miles
  • Botanical Garden of the University of Vienna - 9 min walk - 0.5 miles
  • Naschmarkt - 4 min drive - 1.3 miles
  • Vienna State Opera - 4 min drive - 1.5 miles

Getting around

  • Vienna Central Station - 2 min walk
  • Alfred-Adler-Straße Tram Stop - 5 min walk
  • Vienna International Airport (VIE) - 24 min drive

Restaurants

  • ‪Ströck - ‬1 min walk
  • ‪Ferhat Döner - ‬4 min walk
  • ‪o'mellis - ‬2 min walk
  • ‪Kantine 4.0 - ‬4 min walk
  • ‪Chutney - ‬3 min walk

About this property

smartments Wien Hauptbahnhof

Aparthotel units with kitchens, 8-minute walk to Belvedere
Smartments Wien Hauptbahnhof offers 162 accommodations with hair dryers and blackout drapes/curtains. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Vienna aparthotel provides complimentary wireless Internet access. 32-inch Smart televisions come with satellite channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Make yourself at home in one of the 162 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and blackout drapes/curtains, and housekeeping is provided weekly.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-in, express check-out, and a safe deposit box at the front desk.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster
  • Water dispenser

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board on request
  • Safe at front desk
  • Vending machine

Location highlights

  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 162 units
  • Built in 2017
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.848 percent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is provided every 14 days.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

SMARTments business Wien Hauptbahnhof Aparthotel Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Haup
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Aparthotel Vienna

smartments Wien Hauptbahnhof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 670 out of 1368 reviews
Rating 8 - Good. 477 out of 1368 reviews
Rating 6 - Okay. 134 out of 1368 reviews
Rating 4 - Poor. 43 out of 1368 reviews
Rating 2 - Terrible. 44 out of 1368 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Richard, Vancouver

Liked: Cleanliness
Close to the train station
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

James

Liked: Property conditions & facilities
Overall the condition is very good and new but the shower wall has stains which can bee seen clearly accumulated for some time because of fungus. It won't be exist if it is cleaned every time. However, I really like the location and the in-room setting with free coffee offering. By the way, I forgot my yogurt in the fridge, hope someone or the staff can enjoy the lactose free yogurt:-)
Stayed 7 nights in Aug 2025

8/10 Good

Carolyn

Liked: Property conditions & facilities
Disliked: Amenities
A really great deal for a private room in Vienna. Well maintained and the check in / check out process was super easy. Could have been a bit cleaner, with more attention to detail. Lack of amenities but that is OK considering the price. Conveniently located next to the main train station and only a short subway ride away from the center.
Stayed 1 night in Aug 2025

4/10 Poor

Kamran

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Satish Waman

Liked: Cleanliness, room comfort
Very well managed and located
Stayed 4 nights in Aug 2025

4/10 Poor

NAEMEH

Liked: Cleanliness
Disliked: Room comfort
An AC in the summers is a must. I really can’t understand how a fully renovated apartment that looks as good as this wouldn’t have an AC. It was like sleeping in hell with no ventilation and a small portable fan that had no use.
Stayed 1 night in Aug 2025

8/10 Good

Baris, Oakville

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

roger

Liked: Cleanliness, room comfort

Revisiting Vienna

Close to main station and other public transport, it ticks all what we required from our stay in Vienna, this was our 4th stay here and suits our needs, an equipped galley kitchen, comfy bed and a good shower, everything is clean and tidy and some basic cleaning supplys are there to aid you, if you like a bit of independence from something other than a bland hotel room this might suit you.
Stayed 7 nights in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 2 nights in Aug 2025

6/10 Okay

John

Traveled with partner
Liked: Property conditions & facilities
Clean and comfortable. Would benefit from safe in the room for valuables
Stayed 4 nights in Jul 2025

10/10 Excellent

Vishwas

Liked: Amenities, property conditions & facilities
The experience of stay was very pleasant and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Manoj

Stayed 2 nights in Jul 2025

10/10 Excellent

Salvatore

Liked: Cleanliness, amenities, property conditions & facilities
I had a great experience. The location is safe and the city center is easily accessible. There are supermarkets and restaurants nearby. I recommend it.
Stayed 14 nights in Jun 2025

6/10 Okay

Joachim

Liked: Cleanliness
Good location with easy access to the train station. Easy check in. Since there is no staff to here was someone sleeping on the lobby furniture, and the amenities like fridge, coffee maker etc in the lobby were broken. The room was okay, mattress terrible and no bathroom amenities. No AC, just two old fans that kept turning off. So to get some airflow one gets to open the window and enjoy the soothing noises of the nighttime activities around the train station. Expect little and you won’t be disappointed.
Stayed 1 night in Jul 2025

8/10 Good

Maryanne

Liked: Cleanliness, amenities, property conditions & facilities
The sole negative aspect was checking in. No staff member is present at Reception on the weekends. I found someone to help me. Was in my room by 11 a.m. Expedient. No one should have to wait until 3 p.m. Mercedes at Reception, during the week,was very pleasant & helpful. Very disappointing that there is no Air Conditioning. But, survived the ghastly humidity using the upright oscillating fan. Loved the kitchenette. Everything at one's fingertips.You could make a full course neal,if desired. Proximity to Main Bahnhof was a PLUS! A 2 minute walk to access subway lines & all trains & trams. We went to Budapest & Prague. Easy to purchase all tickets at Bahnhof...for all travel. Spar, as well as Billa are a stone's throw from the hotel. ALL one's food needs are readily available. I recommend Smartments. Would definitely stay again. Easy 10 minute walk to the Vienna Military Museum...NOT to be missed. Other main attractions are a short walk away. Also, take subway,then tram to Grinzing. Charming, suthentic "Heurigen" establishments to dine at. Then take bus up higher,hike in forest, & be treated to spectacular views of Vienna,from up on high. EXPLORE & BE CURIOUS, PEOPLE!!
Stayed 10 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 2 nights in Jul 2025

6/10 Okay

Yi

Stayed 2 nights in Jul 2025

8/10 Good

Vera

Traveled with family
Liked: Cleanliness

Good deal

We stayed 4 nights in July 2025. It's a great place to stay as it is so close to the train station which makes it easy to go anywhere. We were lucky with the weather: it rained every day and it wasn't too hot. Even so, the biggest -and perhaps the only-problem we had was that the apartment itself was VERY hot and there os no A/C. The window does open but somehow no fresh air gets in. Our apartment faced the street, and proximity to the train station makes for a noisy environment. The windows soundproof excellently, but make the room extra hot. We were very uncomfortable sleeping. Everything else is good! A small fridge, fully stocked kitchen, a cooking range, and a dishwasher ( with dish soap and dishwasher tabs) made it possible to eat breakfast at the hotel instead of spending time/money eating out. There is a grocery store ( Spar) very close by. We were impressed with bed linens: nice quality cotton. Towels were older but still quite all right. The property is clean. Plase be aware that this place has very limited front desk/reception hours. We had a stressful check-in as it was later in the evening when there was nobody at the front desk. E-mail Check-in instructions confused us because the key symbol on the dial pad is difficult to recognize as such. To us it looked like a weird letter C next to some lines. We were lucky that customers with the entry card opened the door for us. There was a poster with some crossed out instructions for intercom -in German only...
Stayed 4 nights in Jul 2025

10/10 Excellent

david

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great Apartments near the main station. Room was very spacy with good kitchen amenities. Air con unit was very welcome. Check in was very quick. A great choice.
Stayed 4 nights in Jul 2025

2/10 Terrible

Jillian, Highlands Ranch

Disliked: Amenities
No sign. Completely dark. Dangerous neighborhood with groups of men on street corners. Couldn't find. What a disaster.
Stayed 1 night in Jul 2025

4/10 Poor

Jane

Traveled with family
Good location near the train. Room was nice sized, but the bed was hard as a rock and the room was hot. Had the windows open as no air conditioning, and the noise from the road below kept us awake. The shower had mold in the corner. The coffee, water, and vending machines in the lobby all had signs saying they were out of order.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Good

It was lovely, clean with excellent location and great facilities. The website didn't mention it, but laundry machines are available. Staff useful. One of the lights wasn't working however.
Stayed 7 nights in Jun 2025