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Mercure Vienna First

4.0 star property

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Photo gallery for Mercure Vienna First

A breakfast setting with croissants, fruit, juice, and a coffee cup on a round table in a restaurant with a patterned wall and arched windows.
A modern lounge area with a sofa set, a small table, and a wall with illuminated letters spelling 'VIENNA'.
A historic building with a classic facade, arched windows, and a prominent entrance.
A lobby with a reception desk, a red chair, a hanging light fixture, and a large window.
Two red netted chairs with beige cushions, a small table with a vase and fruit, and a floor with patterned tiles.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Desider Friedmann Platz 2, Vienna, Vienna, 1010
  • Place, Schwedenplatz
    ‪2 min walk‬
  • Place, Stephansplatz
    ‪3 min walk‬
  • Place, St. Stephen's Cathedral
    ‪5 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

A hotel room with a large bed, a desk with a laptop, a chair, and a window with curtains.

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(33 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Queen Bed

A hotel room with a bed, pillows, a red blanket, a nightstand with a lamp, and a wall with text.

Privilege, Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Restaurant
  • Air conditioning
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$141 nightly
The price is $162
Jul 26 - Jul 27
Total with taxes and fees
Hotel Mercure Wien Zentrum

About the neighborhood

Vienna

With a stay at Mercure Vienna First, you'll be centrally located in Vienna, steps from Schwedenplatz and within a 5-minute walk of Stephansplatz. .This boutique hotel is 0.3 mi (0.4 km) from St. Stephen's Cathedral and 1.5 mi (2.4 km) from Belvedere.

What's nearby

  • Schwedenplatz - 2 min walk - 0.1 miles
  • Stephansplatz - 3 min walk - 0.2 miles
  • St. Stephen's Cathedral - 5 min walk - 0.3 miles
  • Hofburg Imperial Palace - 10 min walk - 0.5 miles
  • Vienna State Opera - 12 min walk - 0.7 miles

Getting around

  • Salztorbrücke Tram Stop - 4 min walk
  • Vienna Mitte Station - 14 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪Hard Rock Cafe Vienna - ‬2 min walk
  • ‪Joma - ‬2 min walk
  • ‪Caffè a Casa - ‬2 min walk
  • ‪Hungry Guy - ‬1 min walk
  • ‪Josef Cocktail Bar - ‬1 min walk

About this property

Mercure Vienna First

Mercure Vienna First offers 49 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include bathtubs or showers and hair dryers. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 49 air-conditioned rooms featuring minibars. Satellite television is provided for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including concierge services and a vending machine.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, VIENNA 1st, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
VIENNA 1st - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1 mile (EUR 42 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 26 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • VIENNA 1st

Things to do

  • Bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)

More

  • 5 floors
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per person, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 42 per day (3281 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure Vienna First Hotel
Mercure First Hotel
Mercure Vienna First
Mercure First
Mercure Vienna First Hotel
Mercure Vienna First Vienna
Mercure Vienna First Hotel Vienna

Mercure Vienna First Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 463 out of 819 reviews
Rating 8 - Good. 289 out of 819 reviews
Rating 6 - Okay. 54 out of 819 reviews
Rating 4 - Poor. 7 out of 819 reviews
Rating 2 - Terrible. 6 out of 819 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well located
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

TOSHIO

Liked: Cleanliness, amenities, property conditions & facilities
The room and the services were very good.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located. I asked for an upgrade and was given one free of charge. The staff was friendly.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

MINAS

Liked: Cleanliness, staff & service, amenities
Very clean hotel with exceptional friendly and kind staff.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Usha

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly staff definitely made my stay much enjoyable!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Prashanth

Room was great and the staff were super helpful
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great, staff very friendly and helpful.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Imam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size quirky room. Convenient for main sights. Helpful staff. I didn't have breakfast so can't comment on that. Only issue was the room was next to the lift and there was quite a lot of noise from this and some noise from other rooms. Otherwise a very enjoyable stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jacinthe

Liked: Cleanliness, staff & service, amenities
I enjoyed my stay at Mercure Vienna First. The staff (Lila) was very pleasant and always ready to assist me. The room was very clean, in order, comfortable, and quiet. In short, a place I highly recommend!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a perfect location. Would love to go back
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. I would probably stay there again.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT HOTEL AND STAFF, VERY CENTRAL AND FABULOUS LOCATION.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Gert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of Vienna! Pleasant stay!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 2 nights, close to shopping and restaurants. Breakfast was very good and location was spot on! Would definitely stay here again!
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Good location. Friendly staff. Clean and newly refurbished. Would have preferred to have had 2 single beds as an option but knew from booking this wasn’t available. Reception smelt amazing!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the centre of town easy walking distance from places of interest
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, friendly and helpful frontdesk
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot give this hotel enough compliments.! Everything about our stay was fantastic. The room was fabulous amd the entire staff was very helpful and pleasant. Overall great experience!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service
Great hotel on all aspects
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Sverlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place , everything around .
Stayed 1 night in Sep 2024
Verified

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay- I’d come back. They need ice buckets and perhaps better pillows? Staff was great!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in the city center. A lot of things to do close to the hotel, really enjoyed our stay.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Amy

Location was good. Cleanliness needed improvement. I had to change rooms because the rug smelled like urine and it ruined my boots. Hospitality was adequate, not overly warm. Hotel decor is dated and is in need of a refresh.
Stayed 7 nights in Jan 2026