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Hotel Mercure Wien Zentrum

4.0 star property

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Photo gallery for Hotel Mercure Wien Zentrum

Bar (on property)
Reception
Business center
Exterior
City view from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar
$144
$128 nightly
$144 total
Total with taxes and fees
Mar 8 - Mar 9

Explore the area

View in a map
Fleischmarkt 1a, Vienna, Vienna, 1010
  • Place, Schwedenplatz
    ‪2 min walk‬
  • Place, Stephansplatz
    ‪3 min walk‬
  • Place, St. Stephen's Cathedral
    ‪5 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(28 reviews)
  • City view
  • 160 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Twin Bed

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 160 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Double Room, 1 Queen Bed

Privilege, Double Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Privilege, Double Room, 1 Queen Bed

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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  • Pet friendly
  • Free WiFi
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4.5 out of 5, Wonderful, 346 reviews
$140 nightly
The price is $158
Mar 8 - Mar 9
Total with taxes and fees
The Hoxton Vienna

About the neighborhood

Vienna

With a stay at Hotel Mercure Wien Zentrum, you'll be centrally located in Vienna, within a 5-minute walk of St. Stephen's Cathedral and Stephansplatz. .This hotel is 0.5 mi (0.8 km) from Hofburg Imperial Palace and 0.5 mi (0.8 km) from Spanish Riding School.

What's nearby

  • Schwedenplatz - 2 min walk - 0.1 miles
  • Stephansplatz - 3 min walk - 0.2 miles
  • St. Stephen's Cathedral - 5 min walk - 0.3 miles
  • Hofburg Imperial Palace - 10 min walk - 0.5 miles
  • Spanish Riding School - 10 min walk - 0.5 miles

Getting around

  • Marienbrücke Tram Stop - 4 min walk
  • Vienna Mitte Station - 13 min walk
  • Vienna International Airport (VIE) - 29 min drive

Restaurants

  • ‪Hard Rock Cafe Vienna - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Joma - ‬2 min walk
  • ‪Café Daniel Moser - ‬1 min walk
  • ‪Bermuda Bräu - ‬1 min walk

About this property

Hotel Mercure Wien Zentrum

Hotel Mercure Wien Zentrum offers 105 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and hair dryers. This Vienna hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 105 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a fireplace in the lobby, a reception hall, and a vending machine.
Grab a bite to eat at GO!Wien, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
GO!Wien - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (EUR 32 per day); discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GO!Wien

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: EUR 69
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 42 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 32 per day (3281 ft away)
  • Late check-out fee: EUR 69

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Wien
Hotel Mercure Wien Zentrum
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Zentrum Wien
Mercure Wien Zentrum
Mercure Wien Zentrum Vienna
Wien Hotel Mercure
Wien Hotel Mercure Zentrum
Wien Zentrum
Zentrum Wien
Mercure Hotel Vienna
Mercure Hotel Wien Zentrum
Mercure Wien Zentrum Hotel Vienna
Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel
Hotel Mercure Wien Zentrum Vienna
Hotel Mercure Wien Zentrum Hotel Vienna

Hotel Mercure Wien Zentrum Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 415 out of 1002 reviews
Rating 8 - Good. 472 out of 1002 reviews
Rating 6 - Okay. 90 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 5 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mabel Ann

Liked: Cleanliness
Disliked: Amenities
room very clean , but lacking amenities.
Stayed 2 nights in Nov 2025

10/10 Excellent

adam

Stayed 3 nights in Nov 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities
Great location, helpful staff. Clean and spacious room.
Stayed 1 night in Oct 2025

10/10 Excellent

Jeremia

Liked: Cleanliness, amenities, property conditions & facilities
The reception was brilliant and great. Room is good too
Stayed 1 night in Oct 2025

8/10 Good

Constantinos

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

8/10 Good

Jean francois

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2025

8/10 Good

Larissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, convenient location.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria

Stayed 5 nights in Sep 2025

8/10 Good

Samhar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Behnaz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Anjna

Stayed 3 nights in Jun 2025

10/10 Excellent

Brankica

Stayed 2 nights in Jul 2025

8/10 Good

Milagros

Stayed 2 nights in Jun 2025

8/10 Good

Einav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is nice, really close to the center and quiet at night. The only thing that was really disturbing is that we were back at the hotel to rest at 2pm, and suddenly someone was drilling above our heads for more than half an hour. When I talked with the receptionist, she apologized for the inconvenience and said it is maintenance but there was nothing she could do until it is done, so napping was not an option…
Stayed 2 nights in Jun 2025

8/10 Good

Katherine

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to Stephansplatz and also the metro station. Comfortable, but rooms / beds not huge, even the Privilege double room. Breakfast had a fairly good range of choices. Staff largely helpful.
Stayed 6 nights in May 2025

10/10 Excellent

S

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in the city centre. Would recommend this hotel. Breakfast was ok, but a bit pricey and they had run out of breakfast tea on second morning which was a bit annoying, but plently of other teas and coffees available. The only cups available for tea and coffee were small expresso type cups. This would not put me off the hotel though, just wouldn't have breakfast there next time.
Stayed 3 nights in May 2025

10/10 Excellent

Terry

7 night stay visiting family in Vienna. Hotel was clean, all staff were courteous, attentive, and most helpful. Would highly recommend the Mercure. Only minor point-the bathroom was a bit small.
Stayed 7 nights in May 2025

10/10 Excellent

Agnes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasant place near to all sights to see.
Stayed 6 nights in Feb 2025

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well furnished room in modern style. Easy check-in with friendly and helpful staff. Great location very close to lots of dining options and short walk to all the main tourist sites. The only quibble is the price of breakfasts - 26 euros per person seems very steep. We made alternative arrangements.
Stayed 3 nights in Apr 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the centre of Vienna. 5 minute walk from St Stephen’s Cathedral and surrounded by so many different options for dining, drinking and shopping. Public transport was easily accessible as well. Hotel was immaculately clean and the staff were really friendly and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Helen Marion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff in city centre hotel which is in walking distance for many sights and eateries. It is close to tram and underground stations as well as agood range of shops. A nice place for a city break.
Stayed 7 nights in Feb 2025

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great location, free minibar containing soft drinks and water.
Stayed 3 nights in Jan 2025

10/10 Excellent

Cara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Kurtis

Stayed 1 night in Jan 2025