See all properties

Hotel Mercure Wien Westbahnhof

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Mercure Wien Westbahnhof

A modern interior with a dining area, potted plants, and a wine rack.
A hotel with a prominent sign, multiple windows, and a corner tower.
A spacious lobby with a large window, a staircase, and a reception desk.
Exterior
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services
The current price is $71
$62 nightly
$71 total
Total with taxes and fees
Nov 1 - Nov 2

Explore the area

View in a map
Felberstrasse 4, Vienna, Vienna, 1150
  • Place, Mariahilfer Street
    ‪3 min walk‬
  • Place, Wiener Stadthalle
    ‪6 min walk‬
  • Place, Lugner City
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Room, 2 Twin Beds

Room

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(15 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

A hotel room with a bed, a desk with a lamp, a chair, a TV, and a suitcase.

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds

A hotel room with two beds, a nightstand with a lamp, a chair, and a bag on the left bed.

Twin Room, 2 Twin Beds

7.2 out of 10
Good
(32 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

A modern hotel lobby with a reception desk, seating area, and decorative plants.
Hampton By Hilton Vienna City West
Rudolfsheim-Fünfhaus
  • Breakfast included
  • Pet friendly
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 954 reviews
$79 nightly
The price is $91
Nov 1 - Nov 2
Total with taxes and fees
Hampton By Hilton Vienna City West

About the neighborhood

Vienna

With a stay at Hotel Mercure Wien Westbahnhof, you'll be centrally located in Vienna, within a 5-minute drive of Schönbrunn Palace and Vienna Christmas Market. .This hotel is 2.9 mi (4.6 km) from Vienna State Opera and 3.8 mi (6.1 km) from St. Stephen's Cathedral.

What's nearby

  • Mariahilfer Street - 3 min walk - 0.2 miles
  • Wiener Stadthalle - 6 min walk - 0.4 miles
  • Lugner City - 8 min walk - 0.4 miles
  • Raimund Theater - 9 min walk - 0.5 miles
  • MuseumsQuartier - 4 min drive - 2.0 miles

Getting around

  • Vienna (XWW-Vienna West Train Station) - 2 min walk
  • Vienna West U-Bahn - 3 min walk
  • Vienna International Airport (VIE) - 30 min drive

Restaurants

  • ‪Burger King - ‬5 min walk
  • ‪Café Westend - ‬5 min walk
  • ‪Schnellimbiss Europaplatz - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Hotel Mercure Wien Westbahnhof

Hotel Mercure Wien Westbahnhof offers 252 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with satellite channels.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 252 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Westside or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Vienna? This hotel has 2799 square feet (260 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Westside - This restaurant specializes in international cuisine. Open daily.
Westside - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Westside
  • Westside

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,799 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • Elevator

More

  • 2 buildings
  • 8 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 1989
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Bulk dispensers for toiletries
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Mercure Westbahnhof
Hotel Mercure Westbahnhof Wien
Hotel Mercure Wien
Hotel Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Vienna
Mercure Wien Westbahnhof
Mercure Wien Westbahnhof Vienna
Wien Hotel Mercure
Wien Hotel Mercure Westbahnhof
Wien Westbahnhof Hotel Mercure
Mercure Hotel Vienna
Mercure Wien Westbahnhof
Hotel Mercure Wien Westbahnhof Hotel
Hotel Mercure Wien Westbahnhof Vienna
Hotel Mercure Wien Westbahnhof Hotel Vienna

Hotel Mercure Wien Westbahnhof Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 258 out of 987 reviews
Rating 8 - Good. 458 out of 987 reviews
Rating 6 - Okay. 197 out of 987 reviews
Rating 4 - Poor. 50 out of 987 reviews
Rating 2 - Terrible. 24 out of 987 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and accommodating. We happily paid for the upgrade for the AC, Safe, and Fridge as it was inexpensive and made our stay much better. Within walking distance to main attractions, food, shopping. Very easy access to transportation, especially train stations. Maxim and staff were very friendly and helpful not only during check in but throughout our whole stay. I’ll stay here again when I come back to Vienna.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and helpful. The breakfast was incredible with a choice that kept everyone in mind. The choice was mindblowing!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, easy check in/out. Helpful staff. Room was very clean, 2nd floor was very quiet. overall very nice experience..will stay there again. price/quality was good. nice job
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good and personnel friendly. Rooms were clean. The only minus was that budget rooms didn't have air condition.
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Well-located hotel with transport options close by. Unfortunately the hotel's central air conditioning system was totally inadequate to deal with the very hot weather, which was surprising & disappointing.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got the least expensive room, and it is admittedly light on amenities, including a fridge or in-room controlled A/C, but we stayed only one night and it was mild weather. Great location right next to Westbahnhof and definitely did the trick for a cheap night and a short trip. Also very much appreciated the complimentary luggage storage.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
A hotel with good value for the prices. Well located if proximity to Westbahnhof needed. Yet, Rooms are quite old and the breakfast lacks love.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Was very nice and the staff were very friendly. Would stay here again!
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect location for our stay in Vienna!
Stayed 5 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, staff were very nice. Dated in areas but was clean and the room we had was nice. Would stay here again.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good location, reasonable price, good hospitality
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Great place to stay close to the train station.
Stayed 2 nights in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel needs to close down for a few months and have a complete renovation. It’s clean but old, dated and tired. This is a 4* hotel that didn’t have AC, a fridge, safe nor tea and coffee in the toom. Apparently you have to pay extra for these things. I already paid a premium due to Eurovison. Perfect location for the Arena though.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for clean, comfortable and quiet at a reasonable cost, stay here. 2 minutes to the Westbahnhof. Its not fancy by more than enough for this traveler.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Accessible to public transportation. Foods and restaurants are all within 5 min. walk. I will use the hotel again..
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Staff & service
Disliked: Property conditions & facilities
Great location
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, great transport links to all attractions. Hotel was pleasant with helpful staff. We would happily stay here again for a short weekend break.
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close to the station. Comfy beds
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I was particularly impressed by the outstanding breakfasts provided.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect quick stay near Schonbrunn

Conveniently located hotel, clean and comfortable room, and very friendly and helpful concierge/front desk staff.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and comfortable

I enjoyed staying at this hotel
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Here it’s really convenient to travel around Vienna.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente
Stayed 2 nights in Feb 2025