With a stay at Hotel Gilbert in Vienna (Neubau), you'll be steps from MuseumsQuartier and 7 minutes by foot from Museum of Art History. .This hotel is 0.4 mi (0.6 km) from Austrian Parliament Building and 0.6 mi (1 km) from Hofburg Imperial Palace.
What's nearby
MuseumsQuartier - 2 min walk - 0.1 miles
Museum of Art History - 5 min walk - 0.3 miles
Hofburg Imperial Palace - 8 min walk - 0.5 miles
Vienna Christmas Market - 11 min walk - 0.6 miles
Spanish Riding School - 13 min walk - 0.7 miles
Getting around
Volkstheater U-Bahn - 3 min walk
Vienna (XWW-Vienna West Train Station) - 4 min drive
Vienna International Airport (VIE) - 35 min drive
Restaurants
Rote Bar - 5 min walk
Centimeter II - 3 min walk
Santos Neubau - 2 min walk
Batoni Restaurant - 3 min walk
Amerlingbeisl - 4 min walk
About this property
Hotel Gilbert
Hotel Gilbert offers 57 accommodations with espresso makers and safes. Accommodations offer separate sitting areas. 43-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 57 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
A coffee shop/cafe
Things to do
24-hour gym
Bicycle rentals
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business center
Meeting rooms
Accessibility
Area rugs in room
Hardwood flooring in room
No elevator
More
6 floors
Banquet hall
Renovated entire property - November 2021
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
43-inch flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Espresso maker
More
Air conditioning (climate-controlled)
Desk
Heating
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
Hotel Gilbert Hotel
Hotel Gilbert Vienna
Hotel Gilbert Hotel Vienna
Hotel Gilbert Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 107 out of 144 reviews
10 - Excellent
107
Rating 8 - Good. 24 out of 144 reviews
8 - Good
24
Rating 6 - Okay. 8 out of 144 reviews
6 - Okay
8
Rating 4 - Poor. 1 out of 144 reviews
4 - Poor
1
Rating 2 - Terrible. 4 out of 144 reviews
2 - Terrible
4
9.6/10
Cleanliness
9.2/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
Reviews
8/10 Good
xiaobo
Traveled with family
Jan 14, 2026
Liked: Cleanliness, amenities
The bar area is the killing thing, very relax and friendly environment.
xiaobo
Stayed 2 nights in Jan 2026
8/10 Good
Christina
Jan 4, 2026
Liked: Cleanliness, staff & service, amenities
Good location just outside Innere Stadt and close to the metro. The hotel is beautiful and amenities were nice for the most part. We stayed during winter and the heat was cranked way too high inside the room, so we kept windows open most of the nights. We stayed in the small room with a king bed, which I can only recommend a small room if you are traveling solo or do not bring more than 1 carry on. Managing our suitcases in the room was really tough. Due to navigating the small space, the handle of the wardrobe door scraped my forearm. The bathroom was spacious enough although there is no shower door, only a half wall so you need to be careful not to get water all over the bathroom when you shower. The bathroom trash can is tiny. The fitness center has a lot more than we expected and was well equipped. Didn’t use the sauna. Enjoyed the coffee shop and we ate breakfast one morning which was good. Overall, would consider staying here again but would get a bigger room next time.
Christina
Stayed 3 nights in Dec 2025
10/10 Excellent
Alejandra
Jan 3, 2026
Liked: Cleanliness, staff & service, amenities
Clean room, neat and tidy. Staff was very kind and responsive to our questions about Vienna! Very central to attractions. Would definitely stay again!
We booked 3 rooms all were clean and warm, staff very friendly and helpful. Enjoyed the breakfast. Great location and walking distance to all places of interest.
Great room, staff was knowledgeable and very helpful and friendly. We love the location, close to great restaurants and the museums and walkable distance to all.
This hotel is absolutely fantastic! A real gem in Vienna. The location is great - close to transport and the neighbourhood of Spittelberg - but also walkable to the old town and Ringstrasse. The hotel itself is really well designed, the staff are great and the room was warm and cosy for our winter trip. Breakfast is fantastic - so much variety and all really nice food. We had a blast.
The staff were so helpful and nice. Location was very central: walking distance to City centre, museums and Volkstheater subway. Favourite part of the hotel was the delicious breakfast surrounded by tranquil planting in the ground floor atrium. Great way to start the day.
The atmosphere was lovely and the location is excellent. The server staff didn’t seem to communicate well. I got forgetting about twice once during a time that was busy and once when it was not. I refrained from dining at the hotels restaurant because of this. The room was super clean but the pillows are unacceptable.