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CheapTickets Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Superior Room
269 square feet
1 Queen Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Single Room
151 square feet
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Standard Double Room Single Use
193 square feet
2 Twin Beds
Room sleeps 1 guest
Select dates to see price
Standard Double Room
194 square feet
1 Queen Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
4-star Vienna hotel in Innere Stadt, walk to Stephansplatz

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Business center
Laundry facilities

With a stay at Graben Hotel, you'll be centrally located in Vienna, steps from Plague Column and within a 5-minute walk of Stephansplatz. This 4-star hotel is 1.1 mi (1.7 km) from Vienna State Opera and 1.5 mi (2.4 km) from Mozart Figarohouse.

Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.

Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Satisfy your appetite for lunch or dinner at Trattoria Santo Stefano, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours).

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 4-star property offers access to a business center, a meeting room, and limo/town car service. For a surcharge, the property provides an airport shuttle (available on request) and a train station pick-up service. This business-friendly hotel also offers tour/ticket assistance, multilingual staff, and coffee/tea in a common area.

Graben Hotel is a smoke-free property.

  • Coffee/tea in common areas
  • Elevator
  • 24-hour front desk
  • Conference space
  • Business center
  • Porter/bellhop
  • Restaurant
  • Tours/ticket assistance
  • Year Built - 1918
  • Dry cleaning/laundry service
  • Free WiFi
  • Limo or Town Car service available
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Food and water bowls
  • Safe-deposit box at front desk
  • Conference space size (meters) - 40
  • Luggage storage
  • Wheelchair accessible – no
  • Offsite parking discounted rates available
  • Train station pickup (surcharge)
  • Concierge services
  • Laundry facilities
  • Total number of rooms - 52
  • One meeting room
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Portuguese
  • Turkish

Parking

Offsite parking discounted rates available

Room Amenities

Graben Hotel offers 52 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • In-room climate control (air conditioning)
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Shower/tub combination
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Number of bathrooms - 1
  • Bed sheets available - no
  • Bed sheets not available

Where to Eat

Trattoria Santo Stefano - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50 per night.

Pet Policy

  • Pets allowed for an extra charge of EUR 10 per pet, per night
  • Dogs and cats only
  • 2 per room
  • Food and water bowls are available

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

gap period enforced between guest stays 24 hours

Online Penalty Collection

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 30 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 260 (subject to availability)
  • Late check-out fee: EUR 260 (subject to availability)
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Graben Hotel
  • Graben Hotel Vienna
  • Graben Vienna
  • Hotel Graben
  • Graben
  • Graben Hotel Hotel
  • Graben Hotel Vienna
  • Graben Hotel Hotel Vienna

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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