The property is very well located for visiting the Biennale, and we enjoyed our stay there, but we experienced a loss of electricity on our final night, from 12:30 am until 8:30 am, which was very inconvenient and uncomfortable given how hot the weather was. I think it began as a broader power cut, but even after the power was restored, there was no staff onsite to reset the breaker so we remained without air conditioning, fan, refrigerator or lights until someone arrived at 8:30 am. I WhatsApp messaged the property manager several times throughout the night and morning with no response whatsoever, let alone an apology or offer of a discount or partial refund.