Insufficiently clear that you must go to the Hotel Tiepolo to check in, get your key, and be escorted to the Piccolo Tiepolo which is nearby but very difficult to find and completely unsigned, unlit, and unmanned. My room on the ground floor was large but a bit cold and damp, lacking in towels, a chair, and charm. The shower cubicle leaked water all over the floor of the bathroom. Possibly other rooms are nicer. The staff, once I found them, were pleasant and helpful.