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Mercure Valenciennes Centre

Property class: 4

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Photo gallery for Mercure Valenciennes Centre

Unclassified image, 1 of 105, button
A hotel room with a large bed, a sofa, a nightstand with a lamp, and a view of the outdoors.
A wooden shelving unit with various items including plants, a clock, and decorative objects.
A modern lounge area with orange sofas, wooden tables, and a herringbone wood floor.
A bartender preparing a drink at a bar with a variety of bottles in the background.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
  • Bar
The current price is $126
$110 nightly
$126 total
Total with taxes and fees
Oct 9 - Oct 10

Explore the area

View in a map
5 Rue Du Saint Cordon, Valenciennes, Nord, 59300
  • Place, Valenciennes Town Hall
    ‪3 min walk‬
  • Place, Parc de la Rhônelle
    ‪4 min walk‬
  • Place, Jardin des Floralies
    ‪10 min walk‬
  • Airport, Lille (LIL-Lesquin)
    ‪39 min drive‬

Room options

View all photos for Privilege, Comfort Room, 1 Double Bed

A modern hotel room with a large bed, bedside tables, a desk, a chair, a TV, and artwork on the walls.

Privilege, Comfort Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Standard Room, 1 Double Bed with Sofa bed

A hotel room with a large bed, two bedside lamps, a headboard with a floral design, and a sofa.

Privilege, Standard Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Classic Room, 1 Double Bed

10.0 out of 10
Exceptional
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

A hotel room with a grey sofa, a wooden desk, a chair, a bed, and a nightstand with a lamp.

Classic Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room, 2 Twin Beds

A modern bathroom with a white sink, a mirror, a glass shower enclosure, and a towel rack.

Classic Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 King Bed with Sofa bed

A hotel room with a grey sofa, a wooden desk, a chair, a bed, and a nightstand with a lamp.

Family Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege, Family Room, 1 Double Bed with Sofa bed

A hotel room with a bed, pillows, a towel, a nightstand, a lamp, and a wall with a floral pattern.

Privilege, Family Room, 1 Double Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Family Room, 1 King Bed with Sofa bed

A modern bathroom with a glass-enclosed shower, a vanity with a mirror, and a wooden panel wall.

Privilege, Family Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Total with taxes and fees
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About the neighborhood

Valenciennes

With a stay at Mercure Valenciennes Centre, you'll be centrally located in Valenciennes, just a 4-minute walk from Valenciennes Town Hall and 7 minutes by foot from Parc de la Rhônelle. .This hotel is 0.6 mi (0.9 km) from Musée des Beaux-Arts and 0.6 mi (0.9 km) from Jardin des Floralies.

What's nearby

  • Valenciennes Town Hall - 3 min walk - 0.2 miles
  • Musée des Beaux-Arts - 4 min walk - 0.3 miles
  • Parc de la Rhônelle - 4 min walk - 0.3 miles
  • Jardin des Floralies - 10 min walk - 0.6 miles
  • Stade Nungesser - 15 min walk - 0.8 miles

Getting around

  • Valenciennes (XVS-Valenciennes Train Station) - 14 min walk
  • Lille (LIL-Lesquin) - 45 min drive

Restaurants

  • ‪Afri Call Food - ‬4 min walk
  • ‪Plaka - ‬2 min walk
  • ‪La Ch'tite Brigitte - ‬5 min walk
  • ‪Maminou - ‬5 min walk
  • ‪L'Envers - ‬2 min walk

About this property

Mercure Valenciennes Centre

Mercure Valenciennes Centre offers 87 accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Change of towels and change of bedsheets can be requested.

Make yourself at home in one of the 87 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Satisfy your appetite for dinner at the hotel's bar/lounge, Le Flore, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Valenciennes? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 3 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Le Flore - This bar serves breakfast, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 9 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Le Flore

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 646 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Nearby parking fee: EUR 9 per day (82 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Valenciennes Centre
Mercure Valenciennes Centre
Mercure Valenciennes Centre Hotel
Mercure Valenciennes Hotel
Mercure Valenciennes Centre Hotel
Mercure Valenciennes Centre Valenciennes
Mercure Valenciennes Centre Hotel Valenciennes

Mercure Valenciennes Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 185 out of 302 reviews
Rating 8 - Good. 96 out of 302 reviews
Rating 6 - Okay. 15 out of 302 reviews
Rating 4 - Poor. 5 out of 302 reviews
Rating 2 - Terrible. 1 out of 302 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Allen

Liked: Staff & service
Good location but a just average experience
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, confortables rooms.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On the whole comfortable stay
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, amenities
Lovely friendly staff
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

François

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service !
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Birane

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 2 nights in Nov 2025
Verified review

4/10 Poor

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beds are MUCH TOO HARD. They feel like sleeping on the floor. Totally unacceptable.
Stayed 4 nights in Apr 2023
Verified review

6/10 Okay

Sophie

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
L’hôtel est confortable, le petit déjeuner très bien, produits de bonnes qualités. Mais le ménage des chambres laisse à désirer. J’ai eu le malheur de me baisser pour ramasser quelques choses et j’ai vu le dessous des lits. Il y avait des restes de gâteaux et autres résidus en tout genre. Plutôt répugnant. C’est dommage. Heuresement que nous avions réservé qu une nuit, nous n’y serions pas resté plus sinon.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Peter

Liked: Staff & service
God beliggenhed, god morgenmad
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel au top, il faudrait juste voir au niveau du moteur de l’ascenseur qui fait du bruit lorsqu’il circule, sinon rien à dire.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Stieven

Heel erg gemiddeld. Enige echte plus is de ligging, vrij centraal in de stad. Personeel is vriendelijk maar de nachtwaker was gewoon afwezig (lag te slapen ofzo) waardoor ik moest lopen om mijn trein te halen. Kamer was gemiddeld qua comfort. Geen echte aanrader, maar ook niet per se slecht.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt totale med sødt personale

Godt rummeligt hotel med sødt personale
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Eric

Liked: Room comfort
Manque petite bouteille d'eau dans la chambre, pas de restaurant type encas sur place Le personnel se trompe dans la facture, voulant faire payer la chambre déjà payée sur le site
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel hott

L'hôtel est très stylé et confortable Petit déjeuner varié
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities

Tres chaud, rapport qualité prix a revoir en ce m

J’ai toujours passé de très bons séjours dans cet hôtel, et j’en garde généralement une excellente impression. Cependant, cette fois-ci, je suis obligé de signaler un point très problématique : cela fait maintenant plus de trois semaines qu’il fait plus de 26°C dans les chambres, et l’établissement refuse de mettre en marche la climatisation. La direction explique qu’elle n’active la clim qu’à partir du mois de mai, peu importe les conditions réelles ou les nombreuses plaintes des clients. Résultat : il devient extrêmement difficile, voire impossible, de dormir correctement. C’est vraiment regrettable pour un hôtel de cette catégorie.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Récupération du garçon Fin d'études Chambres agréable Petit déjeuner toujours excellent
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meilleurs rapport Qualité & Prix

Je séjourne dans cette hôtel tres régulièrement plusieurs nuits par mois. L'accueil est excellent, le petit déjeuné est très bien fournis. Les chambres sont confortable et calme. Le petit bémol est le parking, il est difficile de trouver une place dans la rue. Je recommande pour tout type de voyage.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien situé

En plein centre de Valenciennes. RAS de particulier.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

God overnatning for familie

Fint hotel og meget venligt personale. Store og flotte værelser. Morgenmaden var god. Vi var heldige at få en gratis parkeringsplads lige udenfor døren, og ellers var der parkeringskælder lige rundt om hjørnet. Baren var ubemandet om aftenen, det var lidt ærgerligt.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

SOPHIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe hôtel

Super hôtel dans le centre-ville de Valenciennes. Les chambres sont propres et spacieuses. Le réceptionniste du matin, Jean-Marie, est très gentil et avenant. Les produits du petit-déjeuner sont de qualités. Nous recommandons cet hôtel.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

christelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne adresse

1 nuit en mai 2024 pour une halte entre la France et le Luxembourg. Chambre confortable et bon petit déjeuner. En plein centre ville avec de nombreux commerces à proximité.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Marion

Disliked: Cleanliness, room comfort

Déception

Chambre classique sans plus, pas a la hauteur d'un 4 étoiles. Salle de bain très mal entretenue, calcaire, moisissures et amas de cheveux savonneux dans la baignoire... Linge (serviettes et draps)pas mal froissés, les serviettes de bain sont vraiment trop petites !! Dommage de ne pas mettre à disposition des carafe d'eau à la fontaine... On regrette également de ne pas avoir un lait pour le corps... Pour une nuit de passage ça passe mais pas plus. La gamme mercure a vraiment baissé en gamme ! Le seul + de cet hôtel est le petit dejeuner.
Stayed 1 night in May 2024
Verified review

6/10 Okay

Arno

Liked: Cleanliness, property conditions & facilities
Een teleurstellend ontbijt buffet wat niet of nauwelijks aandacht kreeg van een of meerdere medewerkers,en de koffie is erg matig
Stayed 1 night in May 2024
Verified review

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Niets op aan te merken

De kamer was ruim en comfortabel, mooi ingericht en bedden van zeer goeie kwaliteit. Heerlijk geslapen! Bedienden aan de receptie zeer vriendelijk en het ontbijt was van uitzonderlijk goede kwaliteit. Zeer tevreden over het verblijf.
Ontbijttuimte
Zicht vanop klein balkon
Stayed 1 night in Mar 2024
Verified review

8/10 Good

Patrick

Liked: Staff & service, amenities
Disliked: Cleanliness
Les draps n’étaient pas impeccables et les lits mal faits Sinon l’hôtel est correct
Stayed 2 nights in Mar 2024