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CheapTickets Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Junior Suite, Sea View
Room with view
506 square feet
1 Queen Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Double or Twin Room
180 square feet
1 Double Bed 2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite, Terrace
775 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Double Room Single Use
180 square feet
1 Double Bed 2 Twin Beds
Room sleeps 1 guest
Select dates to see price
Double Room, Sea View
Room with view
180 square feet
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
4-star hotel on the beach, near Port of Valencia

Popular property highlights

Free WiFi
Restaurant
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at Hotel Neptuno in Valencia (El Cabanyal), you'll be a 1-minute drive from Malvarrosa Beach and 7 minutes from City of Arts and Sciences. This 4-star hotel is 1.4 mi (2.3 km) from Port of Valencia and 2.4 mi (3.9 km) from Oceanografic Aquarium.

Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Be sure to enjoy recreational amenities, including a spa tub, a steam room, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area.

Grab a bite to eat at Restaurante Tridente, a beachfront restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a spa tub, Hotel Neptuno features a steam room and a fitness center. The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers tour/ticket assistance, multilingual staff, and concierge services. Parking is available onsite for a surcharge.

Hotel Neptuno is a smoke-free property.

  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Conference space
  • Spa treatment room(s)
  • Restaurant
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Self parking (surcharge)
  • Smoke-free property
  • Luggage storage
  • Offsite parking discounted rates available
  • Lot Hours - 24 hours
  • Concierge services
  • Snack bar/deli
  • Reception hall
  • Laundry facilities
  • Spa tub
  • Total number of rooms - 50
  • Television in common areas
  • Number of floors - 4
  • Multilingual staff

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Russian
  • Czech
  • Slovak

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Room Amenities

Hotel Neptuno offers 50 air-conditioned accommodations with minibars and safes. Plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Wheelchair accessible
  • Minibar
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Free WiFi
  • Plasma TV
  • Connecting/adjoining rooms available
  • Electric kettle
  • Towels provided
  • Linens provided
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Where to Eat

Restaurante Tridente - This beachfront restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a spa tub, a steam room, and a fitness center.

Children under 12 years old are not allowed in the fitness facility or spa tub without adult supervision. Guests under 12 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

One child stays free

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

gap period enforced between guest stays 24 hours

Online Penalty Collection

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Neptuno
  • Hotel Neptuno Valencia
  • Neptuno Hotel Valencia
  • Neptuno Hotel
  • Neptuno Valencia
  • Hotel Neptuno Hotel
  • Hotel Neptuno Valencia
  • Hotel Neptuno Hotel Valencia

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

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