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Schweizerhof Zermatt

4.5 star property

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Photo gallery for Schweizerhof Zermatt

Restaurant
Indoor pool, sun loungers
Interior entrance
Restaurant
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
$415
$390 nightly
$415 total
Total with taxes and fees
Apr 27 - Apr 28

Explore the area

View in a map
Bahnhofstrasse 5, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪2 min walk‬
  • Place, Tour Monte Rosa
    ‪2 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Design Double Room

1 bedroom, premium bedding, minibar, in-room safe

Design Double Room

10.0 out of 10
Exceptional
(22 reviews)
  • Mountain view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Cozy Room

Cozy Room | 1 bedroom, premium bedding, minibar, in-room safe

Cozy Room

8.4 out of 10
Very good
(5 reviews)
  • Mountain view
  • 182 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • Mountain view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | 1 bedroom, premium bedding, minibar, in-room safe

Family Suite

  • Mountain view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Attic Suite

Attic Suite | 1 bedroom, premium bedding, minibar, in-room safe

Attic Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Design Double Room, Partial Matterhorn View

1 bedroom, premium bedding, minibar, in-room safe

Design Double Room, Partial Matterhorn View

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Matterhorn view

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite Matterhorn view

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 387 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Zermatt

With a stay at Schweizerhof Zermatt, you'll be centrally located in Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. .This luxury hotel is 0.1 mi (0.1 km) from Tour Monte Rosa and 3 mi (4.9 km) from Fuxstein Chapel.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt Visitor Center - 2 min walk - 0.1 miles
  • Tour Monte Rosa - 2 min walk - 0.1 miles
  • Matterhorn Museum - 5 min walk - 0.3 miles
  • Zermatt - Furi - 5 min walk - 0.3 miles

Getting around

  • Zermatt Gornergratbahn Station - 2 min walk
  • Sion (SIR) - 78 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk
  • ‪Walliserkanne - ‬2 min walk
  • ‪Backstage Hotel - ‬2 min walk
  • ‪Manud - ‬2 min walk

About this property

Schweizerhof Zermatt

Schweizerhof Zermatt offers 95 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include hot stone massages, sports massages, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 95 guestrooms featuring iPads and minibars. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Zermatt? This hotel has 861 square feet (80 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Schweizerhof Zermatt has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 861 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • Elevator (31 inch wide door)

More

  • 5 floors
  • Banquet hall
  • Built in 1982
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPad

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Connecting rooms available
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 2 to December 12:
  • Bar/Lounge
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Schweizerhof
Schweizerhof Hotel Zermatt
Schweizerhof Zermatt
Schweizerhof Zermatt Hotel
Schweizerhof Hotel
Schweizerhof Zermatt Hotel
Schweizerhof Zermatt Zermatt
Schweizerhof Zermatt Hotel Zermatt

Schweizerhof Zermatt Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 194 out of 251 reviews
Rating 8 - Good. 45 out of 251 reviews
Rating 6 - Okay. 7 out of 251 reviews
Rating 4 - Poor. 5 out of 251 reviews
Rating 2 - Terrible. 0 out of 251 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ciro

Traveled with family
Liked: Cleanliness, staff & service, amenities
Amazing
Stayed 2 nights in Jan 2026

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property!
Stayed 4 nights in Dec 2025

10/10 Excellent

Justin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, spacious rooms with nice amenities, nice decor, good dining options, friendly and helpful staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Stayed 3 nights in Oct 2025

10/10 Excellent

tong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Cynthia, Peoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. We had a junior suite facing the Matterhorn. Couldn’t have been better!
Stayed 3 nights in Oct 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved EVERYTHING about this property, our room and Zoe at the front desk who was very warm and helpful. Would stay here again!
Stayed 2 nights in Oct 2025

10/10 Excellent

Deanna, Lake Forest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best hotel! The location and views of the Matterhorn were spectacular. The room was beautiful, and all of the staff were friendly and helpful. We especially enjoyed the breakfast buffet which had incredible homemade pastries, granolas, and more. We would not stay anywhere else now that we have experienced the Schweizerhof Zermatt!!
Stayed 2 nights in Sep 2025

4/10 Poor

Hanif

Stayed 2 nights in Aug 2025

10/10 Excellent

Brenda, Hialeah

Traveled with partner
Liked: Cleanliness, amenities
Loved this hotel from the check agent, room cleanness, excellent housekeeping staff always greeting you with a smile, restaurant at night, the DJ in the lobby, nice bar staff and supervisor to the modern and chic hotel. Well located and convenient. Can’t wait to plan a new vacation there. Only negative is the spa gentleman very rude.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly, the location is fantastic, and the view of the Matterhorn if you choose one of those rooms is amazing.
Stayed 1 night in Sep 2025

10/10 Excellent

Jayganesh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is top notch. Loved the ambiance and charm of the Swiss chalet. We upgraded our room to the have an amazing view of the Matterhorn. The amenities were top notch(e.g. Dyson hair dryer, iPad controls for the room). The hotel is designed without A/C to take advantage of the mountain air. The location is convenient to the train station ( 2 minute walk) and the restaurant is great (DJ played music while we had dinner). Not enough space to go on and on
Stayed 1 night in Sep 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very convenient, beautiful interior, lovely staff, a great restaurant and bar plus several options on the area as well.
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Loved the hotel. Staff was friendly. Room was modern. Has mini fridge, safe, 2 large included sparkling water glass containers, 3 apples, balcony, nice tv. Facilities include breakfast buffet, bar, basement pool and spa, fitness center. Our room supposedly had view of Matterhorn but it was too cloudy to see. Hotel is conveniently located near the train station and Gornergrat and bus station less than 5 min walk. Rolex and McDonald’s right across the street. Plenty of restaurants and shops nearby. I would come back here again if in Zermatt.
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Can’t say enough about the great staff - welcoming and friendly; very helpful with directions and suggestions for activities. Service was impeccable in all regards. Food was delicious. Room was modern and clean. We would return in a heartbeat.
Stayed 4 nights in Aug 2025

4/10 Poor

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautiful hotel. Very clean. The staff is amazing! We were incredibly happy with our stay here and hope to return
Stayed 2 nights in Aug 2025

10/10 Excellent

Farzana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and hotel was great. Area around hotel was loud at night especially when windows had to be open due to no air conditioning.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was absolutely wonderful and the staff was incredibly nice and helpful. I would definitely stay here again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chiao-Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location just steps away from the Zermatt location. Breakfast selection is good with great vibe. Room amenity is modern and great (e.g., Dyson hairdryer)
Stayed 1 night in Jul 2025

10/10 Excellent

Srinivas

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, excellent dining and bar options along w/ proximity to Zermatt train station (stone throw away). Property is very clean w/ comfortable beds and free complimentary goodies in the room. Highly recommend this place and would definitely comeback.😎
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This venue is simply a must stay when in Zermatt.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marcus

Stayed 1 night in Jul 2025