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Alex Alpine Resort - Spa & Sports

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Photo gallery for Alex Alpine Resort - Spa & Sports

A hotel with a restaurant and lounge bar, featuring a mountain view and snow-covered surroundings.
A bar area with wooden ceiling, red velvet chairs, and round tables.
An indoor swimming pool with stone walls, wooden beams, and a stone staircase leading to a hot tub area.
A hotel with outdoor seating, lounge chairs, and a colorful slide.
A long dining table with chairs, surrounded by brick walls and a chandelier.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Breakfast included
  • Free WiFi
The current price is $388
$364 nightly
$388 total
Total with taxes and fees
Sep 24 - Sep 25

Explore the area

View in a map
Bodmenstrasse 12, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt Visitor Center
    ‪2 min walk‬
  • Place, Tour Monte Rosa
    ‪2 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Classic Double or Twin Room

A hotel room with a bed, two bedside tables, a lamp, a framed painting, and wooden paneling on the walls.

Classic Double or Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a chair, a small table with a vase of flowers, a painting on the wall, and a lamp.

Deluxe Double or Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • Mountain view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room

A hotel room with a bed, a small table with a vase of flowers, a sofa, and a wooden ceiling.

Classic Single Room

8.8 out of 10
Excellent
(11 reviews)
  • Mountain view
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Suite

A modern bedroom with a sofa, a bed, a round table, and a mounted TV.

Deluxe Suite

  • Mountain view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Junior Suite

A hotel room with a large bed, two nightstands, and a red accent wall.

Classic Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Budget Standard Zimmer

A double bed with a wooden headboard and two wall-mounted lamps.

Budget Standard Zimmer

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Similar properties

A modern spa area with sun loungers and a view of a snowy mountain landscape.
BEAUSiTE Zermatt
Zermatt
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.9 out of 5, Exceptional, 529 reviews
$507 nightly
The price is $536
Oct 11 - Oct 12
Total with taxes and fees
BEAUSiTE Zermatt

About the neighborhood

Zermatt

With a stay at Alex Alpine Resort - Spa & Sports in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. .This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt - Furi and 0.1 mi (0.1 km) from Zermatt-Furi Gondola.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt Visitor Center - 2 min walk - 0.1 miles
  • Tour Monte Rosa - 2 min walk - 0.1 miles
  • Matterhorn Museum - 5 min walk - 0.3 miles
  • Zermatt - Furi - 6 min walk - 0.4 miles

Getting around

  • Zermatt Gornergratbahn Station - 3 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Hotel Post Zermatt - ‬5 min walk
  • ‪Brown Cow Pub - ‬5 min walk
  • ‪Stefanie's Creperie - ‬4 min walk
  • ‪Walliserkanne - ‬3 min walk

About this property

Alex Alpine Resort - Spa & Sports

Alex Alpine Resort - Spa & Sports offers 85 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor tennis court and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alex Spa has 2 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at Alex Grill, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 7 AM and 10:00 AM.
Alex Grill - This restaurant specializes in international cuisine.
Bodega Bacchus - This restaurant specializes in local cuisine. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alex Grill
  • Bodega Bacchus

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Library
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,153 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 11 PM

Front desk staffed during limited hours

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed during October and November.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CHF 155.0 per day

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CHF 155.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Alex Zermatt

Hotel Alex

Hotel Alex Zermatt

Resort Hotel Alex Zermatt

Alex Hotel Zermatt

Resort Hotel Alex

Resort Hotel Alex Hotel

Resort Hotel Alex Zermatt

Resort Hotel Alex Hotel Zermatt

Alex Alpine Resort - Spa & Sports Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 225 out of 300 reviews
Rating 8 - Good. 55 out of 300 reviews
Rating 6 - Okay. 12 out of 300 reviews
Rating 4 - Poor. 3 out of 300 reviews
Rating 2 - Terrible. 5 out of 300 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great location
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Shelley

Liked: Staff & service
Disliked: Property conditions & facilities
Great staff, run down hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

lee

Liked: Cleanliness, amenities, property conditions & facilities
great location and friendly courteous staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

DEAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

fred

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel with easy walk to the train station Staff very friendly and food great Highly reccomend
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Robert

Liked: Staff & service
Great location, staff was friendly and helpful. The hotel was very sparse in the area of amenities and comfort. Breakfast was very good but the room was very basic and slightly below my expectations.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, not overheated, great views, friendly staff, excellent breakfast and great location. Want to come again next year!
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Zach

Liked: Cleanliness, amenities, property conditions & facilities
Superb service. Excellent resort. Amazing pool and hot tub. Great food. Perfect proximity to many downtown activities.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Bernard Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough good things about this place. They gave us a deluxe suite with beautiful intricate detailed woodwork along with modern amenities. Staff was extremely courteous and friendly. The pictures on the Internet are very good, but no pictures are able to capture the actual beauty or atmosphere when you are really there inside the place. Absolutely amazing..
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Bert

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable but small. Heated floor in the bathroom and heated towel rack were nice touches. Staff was very friendly and the breakfast and food at the restaurant on site was very good.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from room- very friendly staff
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest alpine resort I have ever stayed at. Had every amenity you could request. Spent 7 days there. Should have stayed 2 weeks.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

James

Amazing place!
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
They upgraded my room to a mountain view room. Excellent location!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent food
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Juzar

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and staff is very friendly. Also excellent breakfast.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Sangeeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very convenient & beautiful rooms.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, amenities
Staff
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful suite right on the 6th floor, which was the highlight of the stay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel, fantastic location.

Absolutely great hotel, and amazing location, can highly recommend. Breakfast was very good, with so many different options. Will definitely stay at Alex again on our next trip to Zermatt.
Stayed 7 nights in Feb 2023
Verified review

10/10 Excellent

Tetiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the hotel and my room!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! Such a wonderful location to everything in town and the breakfast is phenomenal. Will be back!
Stayed 5 nights in Apr 2023
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idyllic Swiss Hotel

Great location and service! Very beautiful, authentic decor. We loved the food at the bar and restaurant. Would love to stay again!
Stayed 2 nights in Mar 2025