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Le Petit CHARME-INN

Property class: 2

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Photo gallery for Le Petit CHARME-INN

A buffet area with various food items and a person serving.
A woman in a beige jacket with a white collar, wearing a necklace, sitting at a desk with a computer monitor displaying a webpage.
A person holding a cup, likely in a bar or cafe setting with shelves in the background.
A terrace with wicker furniture, a balcony railing, and a view of a town with buildings and a church spire.
A snow-covered mountain town with a mix of traditional and modern buildings, including a prominent multi-story hotel with balconies and a ski lift visible in the background.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Housekeeping
The current price is $194
$178 nightly
$194 total
Total with taxes and fees
Oct 13 - Oct 14

Explore the area

View in a map
Metzggasse 28, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt - Furi
    ‪1 min walk‬
  • Place, Furi - Riffelberg
    ‪1 min walk‬

Room options

View all photos for Double or Twin Room

A hotel room with a wooden wall, a bed with white linens, a desk with a computer, and a television.

Double or Twin Room

9.0 out of 10
Wonderful
(25 reviews)
  • Mountain view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

A bedroom with a wooden wardrobe, a bed with a red pillow, a small table with a television, and a window with curtains.

Single Room

9.0 out of 10
Wonderful
(19 reviews)
  • Mountain view
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

A hotel room with two beds, a desk with a chair, a television, and a door with a heart-shaped decoration.

Triple Room

8.0 out of 10
Very good
(7 reviews)
  • Mountain view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

A bedroom with a bed, wooden wardrobe, a desk with a computer, a window with curtains, and a radiator.

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

A hotel room with a bed, bedside tables, a desk, a window with curtains, a radiator, and a wall art piece.

Double or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Similar properties

Exterior
Hotel Butterfly
Zermatt City Centre
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 1,000 reviews
$239 nightly
The price is $258
Oct 12 - Oct 13
Total with taxes and fees
Hotel Butterfly

About the neighborhood

Zermatt

A stay at Le Petit CHARME-INN places you in the heart of Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. .This ski hotel is 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular and 0.1 mi (0.1 km) from Zermatt Visitor Center.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt - Furi - 1 min walk - 0.0 miles
  • Furi - Riffelberg - 1 min walk - 0.0 miles
  • Furi Ski Area - 1 min walk - 0.0 miles
  • Matterhorn Museum - 2 min walk - 0.1 miles

Getting around

  • Zermatt Gornergratbahn Station - 8 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Elsie Bar - ‬2 min walk
  • ‪Hotel Post Zermatt - ‬4 min walk
  • ‪Brown Cow Pub - ‬4 min walk
  • ‪Old Zermatt - ‬4 min walk
  • ‪Stefanie's Creperie - ‬4 min walk

About this property

Le Petit CHARME-INN

Le Petit CHARME-INN offers 20 accommodations with hair dryers and complimentary toiletries. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Zermatt hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 20 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include desks, and housekeeping is provided daily.
Spend the day on the slopes, or enjoy other recreational amenities, which include bicycles to rent. Additional features at this hotel include complimentary wireless internet access, ski storage, and a vending machine.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Mountain biking
  • Ropes course
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10.00 per pet, per day

Service animals are welcome

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Le Petit Hôtel Zermatt

Le Petit Zermatt

Petit CHARME-INN Hotel Zermatt

Petit CHARME-INN Hotel

Petit CHARME-INN Zermatt

Petit CHARME-INN

Le Petit CHARME-INN Hotel

Le Petit CHARME-INN Zermatt

Le Petit CHARME-INN Hotel Zermatt

Le Petit CHARME-INN Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 540 out of 978 reviews
Rating 8 - Good. 345 out of 978 reviews
Rating 6 - Okay. 74 out of 978 reviews
Rating 4 - Poor. 11 out of 978 reviews
Rating 2 - Terrible. 8 out of 978 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

MIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for staying!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good location to stay
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this little place, the staff were all very friendly. The breakfast was excellent too!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Niloy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location in the center of the village
Stayed 2 nights in May 2026
Verified review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, lovely staff and good choice at breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing and staff too!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old style but well run and located
Stayed 3 nights in May 2026
Verified review

6/10 Okay

grace

breakfast was excellent
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. The stuff is very friendly. Good breakfast.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, halfway between the train station and the slopes. Nice breakfast, quiet rooms.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel near the main street
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this nice little hotel. The staff are amazing and very welcoming. The location is great, near everything but stop very quiet (apart from some construction nearby during our visit). The view of the Matterhorn from the rooftop terrace is magical.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

S'rae

Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely stay — breakfast was great and so were the accommodations
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of an uphill walk from the train station;) Food was fabulous, great location, quiet. Nice rooftop deck. Would definitely stay here again!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Mike

Liked: Cleanliness, staff & service
Rustic charm, set off the tourist streets but close enough to access easily. Great breakfast and helpful staff. Rooms are small and well worn as you might expect at a ski resort.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Areefa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is 10 to 15 minutes walk from the station, it’s a gravel road little upward while going to the hotel;
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, great location, and great services
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
The room with a tub was EXCELLENT. The service behing the check in desk and during the free breakfast was EXCELLENT. I highly recommend this place to anyone who decides to stay in Zermatt.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Diarmid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, nice and quiet and the staff were very friendly!
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was modest but very clean, updated and very satisfactory. The managers, Norbert and Maria were friendly, interesting and very helpful with advice on activities. The breakfast buffet was varied and very good. A good start to our active day. We would stay again. Well worth the hike up the hill!
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Lisa

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The man on reception was very helpful whereas the waitress at breakfast was the rest person I’ve ever come acroo in a hotel
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was okay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our comfortable room. The location was so convenient for walking. It was quiet and peaceful. The bathroom was very nice and adequate for sharing. The rooftop was spectacular. We spent time each evening watching the go down.
Evening on the rooftop
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

JEREMY

Liked: Amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff.
Stayed 2 nights in Oct 2024