See all properties

Wellness Hotel Alpenhof

Choose dates to view prices

Photo gallery for Wellness Hotel Alpenhof

Penthouse Deluxe Suite Matterhorn View | View from room
Alpine Chic Room | Bathroom | Designer toiletries, hair dryer, bathrobes, towels
A modern living room with a fireplace, comfortable seating, and a large TV screen.
A snow-covered mountain town with a prominent hotel featuring multiple floors and balconies, surrounded by snow-covered trees and mountains.
A log cabin with a sauna, a hot tub, and a pool, surrounded by snow-covered trees.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
The current price is $387
$363 nightly
$387 total
Total with taxes and fees
Aug 27 - Aug 28

Explore the area

View in a map
Matterstrasse 43, Postfach 462, Zermatt, VS, 3920
  • Place, Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Place, Zermatt–Sunnegga Funicular
    ‪2 min walk‬
  • Place, Zermatt Visitor Center
    ‪5 min walk‬
  • Airport, Sion (SIR)
    ‪101 min drive‬

Room options

View all photos for Design Single No Balcony

A bedroom with a bed, bedside table, lamp, and a wooden accent wall.

Design Single No Balcony

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Design Single No Balcony

A bedroom with a wooden headboard, a bedside table with a lamp, and a window with curtains.

Design Single No Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 140 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double No Balcony

A hotel room with two beds, a sofa, a chair, a TV, and a large painting of sheep on the wall.

Deluxe Double No Balcony

10.0 out of 10
Exceptional
(16 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Design Superior Room

A hotel room with a large bed, a nightstand with a lamp, a wall-mounted phone, and a door leading to another room.

Design Superior Room

8.8 out of 10
Excellent
(5 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Alpine Chic Room

Alpine Chic Room | Premium bedding, minibar (some free items), in-room safe, desk

Alpine Chic Room

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Design Junior Suite

A modern living room with a sofa, a chair, a coffee table, and a large painting of a dog.

Design Junior Suite

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Design Double Room

A modern hotel room with a large bed, a desk, and a view of a mountainous landscape through the window.

Design Double Room

10.0 out of 10
Exceptional
(14 reviews)
  • 270 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Penthouse Deluxe Suite

A hotel room with a wooden ceiling, a bed with a beige blanket, a nightstand with a lamp, and sheer curtains.

Penthouse Deluxe Suite

  • 861 sq ft
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed OR 2 Queen Beds and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Penthouse Deluxe Suite Matterhorn View

Penthouse Deluxe Suite Matterhorn View | View from room

Penthouse Deluxe Suite Matterhorn View

  • 1075 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds OR 2 Queen Beds
  • Free WiFi

Bed in dormitory STANDARD

  • Sleeps 1
  • Free WiFi

DOUBLE DELUXE WITH BALCONY

  • Sleeps 4
  • Free WiFi

Similar properties

Indoor pool
Alpen Resort - Spa & Dining
Zermatt
  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.7 out of 5, Exceptional, 557 reviews
$384 nightly
The price is $408
Aug 27 - Aug 28
Total with taxes and fees
Alpen Resort - Spa & Dining

About the neighborhood

Zermatt

A stay at Wellness Hotel Alpenhof places you in the heart of Zermatt, steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. .This luxury hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 miles
  • Zermatt–Sunnegga Funicular - 2 min walk - 0.1 miles
  • Zermatt Visitor Center - 5 min walk - 0.3 miles
  • Tour Monte Rosa - 5 min walk - 0.3 miles
  • Matterhorn Museum - 6 min walk - 0.4 miles

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Le Petit Royal - ‬7 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Bazaar - ‬4 min walk
  • ‪Schweizerhof Kitchen - ‬7 min walk

About this property

Wellness Hotel Alpenhof

Wellness Hotel Alpenhof offers 61 accommodations with minibars (stocked with some free items) and minibars. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 61 individually furnished guestrooms, featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Enjoy international cuisine at Restaurant Alpenhof, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A train station pick-up service is provided at no charge.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Restaurant Alpenhof - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; reservations required
  • Free train station pick-up shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Restaurant Alpenhof

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Built in 1983
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - October 2022

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Desk
  • Free local calls
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Welcoming dogs only
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Rollaway bed fee: CHF 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub, while guests under 16 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Alpenhof Hotel
Alpenhof Hotel Zermatt
Alpenhof Zermatt
Hotel Alpenhof
Hotel Alpenhof Zermatt
Hotel Alpenhof
Wellness Hotel Alpenhof Hotel
Wellness Hotel Alpenhof Zermatt
Wellness Hotel Alpenhof Hotel Zermatt

Wellness Hotel Alpenhof Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 539 out of 665 reviews
Rating 8 - Good. 104 out of 665 reviews
Rating 6 - Okay. 13 out of 665 reviews
Rating 4 - Poor. 3 out of 665 reviews
Rating 2 - Terrible. 6 out of 665 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and very close to skilift!
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Had such a great time! The service is spectacular!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable and the staff was excellent
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Proper stay with excellent spa. Would suggest irons/steamers as well as fans for people who like it cold
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location / spa / beautiful scenery / amazing staff
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great spa, great bar and very friendly staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Payal

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful hotel staff was friendly
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent location, with friendly and professional staff. The facilities are wonderful and the room was very comfortable.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ratna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay in - zermatt
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in an amazing location. Staff were all brilliant and very helpful. Food was great. Spa facilities were very good.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Holly

Liked: Cleanliness, amenities, property conditions & facilities
Clean and delicious breakfast!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel. Great amenities
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Binoy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and well maintained property
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Really beautiful hotel and great view. Wonderful spa available and dining options.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for relaxation and rejuvenation.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday in Zermatt

Perfect stay, so relaxing and so friendly helpful staffs.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay in Switzerland!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
This was a gorgeous hotel. Highly recommend
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Spa and pool are fabulous. Somewhat confusing on restaurants because there are 2 hotels. Great staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Great breakfast options. Cozy room. Loved everything about this place.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

JOHN C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and interesting story of family history of hotelers in Zermatt and support of the community.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa & pool were great! Great decor in rooms & on property. Friendly staff. Breakfast was plentiful & had lots of options.
Front desk
View from 4th floor hallway
Room
Sauna & hottubs
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without a doubt, one of the most friendly and well appointed hotels we have ever stayed.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very friendly staff, nice spacious rooms
Stayed 1 night in Sep 2023