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JR East Hotel Mets Utsunomiya

Property class: 3

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Photo gallery for JR East Hotel Mets Utsunomiya

A modern hotel with a prominent glass tower and multiple floors.
A long, narrow hallway with carpeted floors and walls, leading to a door at the end.
A lobby with seating areas, a reception desk, and a wall with framed items.
A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.
A reception area with a wooden counter, a ticketing machine, and a luggage storage box.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $64
$58 nightly
$64 total
Oct 25 - Oct 26

Explore the area

View in a map
1-23 Kawamuko-cho, Utsunomiya, Tochigi, 321-0965
  • Place, Shinohara House
    ‪2 min walk‬
  • Place, Utsunoiya Futaarayama Jinja Shrine
    ‪15 min walk‬
  • Place, Utsunomiya Castle Ruins Park
    ‪18 min walk‬

Room options

View all photos for Single Room, Non Smoking (For 1 Guest)

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Single Room, Non Smoking (For 1 Guest)

9.4 out of 10
Exceptional
(31 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Single Room, Non Smoking (For 2 Guests)

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Single Room, Non Smoking (For 2 Guests)

9.2 out of 10
Wonderful
(16 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Deluxe Single Room, Non Smoking (For 1 Guest)

A hotel room with a large bed, a desk with a chair, a TV, and a window with curtains.

Deluxe Single Room, Non Smoking (For 1 Guest)

8.0 out of 10
Very good
(3 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Large Twin Bed
  • Free wired internet

View all photos for Twin Room, Non Smoking (For 1 Guest)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Twin Room, Non Smoking (For 1 Guest)

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Twin Room, Non Smoking (For 2 Guests)

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Twin Room, Non Smoking (For 2 Guests)

8.0 out of 10
Very good
(2 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Twin Room, Non Smoking (For 3 Guests)

A hotel room with three beds, a desk, a chair, and a television.

Twin Room, Non Smoking (For 3 Guests)

9.0 out of 10
Wonderful
(4 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Non Smoking (For 1 Guest)

A hotel room with a bed, two bedside tables, a TV, a seating area with a table and chairs, and a wardrobe.

Deluxe Twin Room, Non Smoking (For 1 Guest)

  • 301 sq ft
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room, Non Smoking (For 2 Guests)

A hotel room with a bed, two bedside tables, a TV, a seating area with a table and chairs, and a wardrobe.

Deluxe Twin Room, Non Smoking (For 2 Guests)

10.0 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Residential Twin Room, Non Smoking (For 1 Guest)

Two water bottles with labels on a round wooden table.

Residential Twin Room, Non Smoking (For 1 Guest)

  • 398 sq ft
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Residential Twin Room, Non Smoking (For 3 Guests)

A hotel room with three beds, a desk, a chair, a TV, and a window with curtains.

Residential Twin Room, Non Smoking (For 3 Guests)

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Residential Twin Room, Non Smoking (For 2 Guests)

Two water bottles with labels on a round wooden table.

Residential Twin Room, Non Smoking (For 2 Guests)

9.6 out of 10
Exceptional
(4 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Double Room, Non Smoking (For 1 Guest)

A hotel room with a bed, a desk, a chair, a nightstand, and a window with curtains.

Double Room, Non Smoking (For 1 Guest)

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Double Room, Non Smoking (For 2 Guests)

A hotel room with a bed, a desk, a chair, a nightstand, and a window with curtains.

Double Room, Non Smoking (For 2 Guests)

7.0 out of 10
Good
(2 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Concept Double Room, Non Smoking (For 1 Guest)

A hotel room with a bed, a flat-screen TV mounted on the wall, a bedside table, and a power outlet.

Concept Double Room, Non Smoking (For 1 Guest)

  • 366 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Concept Double Room, Non Smoking (For 2 Guests)

A hotel room with a bed, a flat-screen TV mounted on the wall, a bedside table, and a power outlet.

Concept Double Room, Non Smoking (For 2 Guests)

9.0 out of 10
Wonderful
(2 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Residential Twin Room, Non Smoking (For 4 Guests)

A hotel room with two beds, a desk, a television, and a large window with curtains.

Residential Twin Room, Non Smoking (For 4 Guests)

10.0 out of 10
Exceptional
(5 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Sofa Beds
  • Free wired internet

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About the neighborhood

Utsunomiya

With a stay at JR East Hotel Mets Utsunomiya in Utsunomiya (Kawamukocho), you'll be steps from Shinohara House and a 2-minute drive from Utsunoiya Futaarayama Jinja Shrine. .This hotel is 1 mi (1.5 km) from Utsunomiya Castle Ruins Park and 1 mi (1.6 km) from Hachimanyama Park.

What's nearby

  • Shinohara House - 2 min walk - 0.1 miles
  • Utsunoiya Futaarayama Jinja Shrine - 15 min walk - 0.8 miles
  • Hachimanyama Park - 17 min walk - 0.9 miles
  • Utsunomiya Castle Ruins Park - 18 min walk - 1.0 mile
  • Utsunomiya Tower - 3 min drive - 1.1 miles

Getting around

  • Utsunomiya Station - 4 min walk
  • Utsunomiya Station East - 11 min walk

Restaurants

  • ‪いろり庵きらく 宇都宮店 - ‬5 min walk
  • ‪宇都宮みんみん - ‬1 min walk
  • ‪宇都宮餃子館 - ‬3 min walk
  • ‪芭莉龍 - ‬3 min walk
  • ‪味噌と餃子の店 青源 - ‬1 min walk

About this property

JR East Hotel Mets Utsunomiya

JR East Hotel Mets Utsunomiya offers 158 accommodations with slippers and hair dryers. Flat-screen televisions come with pay movies. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 158 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Private bathrooms have hair dryers and slippers. Conveniences include phones and blackout drapes/curtains, and housekeeping is provided on request.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Satisfy your appetite at one of the hotel's 4 restaurants. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
JR East Hotel Mets Utsunomiya has 4 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 1,000 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JPY 1,600 for adults and JPY 1,600 for children
  • 4 restaurants

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 1600 for adults and JPY 1600 for children
  • Nearby parking fee: JPY 1000 per night (164 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

JR-EAST METS UTSUNOMIYA
JR EAST HOTEL METS UTSUNOMIYA
Jr Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel
JR East Hotel Mets Utsunomiya Utsunomiya
JR East Hotel Mets Utsunomiya Hotel Utsunomiya

JR East Hotel Mets Utsunomiya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Clean room, friendly staffs and easy access to shops.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location and friendly staff had a nice stay
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located adjacent to the train station and many shopping areas. A supermarket is in the building and several coffee shops are an easy walk away.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great staff and nice breakfast. Comforting room and lounge
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and amenities were excellent, clean and tidy. Breakfast was also excellent, extensive selection, comfortable location. Easy access to Utsunomiya station and shopping district.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Jan 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Conveniently located; efficient check-in; spacious room; helpful staff
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, spacious and at a reasonable price.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Get the breakfast - it's very good, especially the japanese option
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are comfortable & clean. Excellent breakfast.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a hotel I always use when traveling on business. The hotel is clean and comfortable.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the breakfast buffet. Great selections of food for the price. Workers were really nice too. Will definitely stay there again next time.
Stayed 5 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location

Location is convenient. Hotel is good, no complain.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to 10 hotels for my holiday here in Japan but this is the best so far!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Utsunomiya station with easy access to train and bus. Many good restaurants within walking distance.
Stayed 9 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Large room with a sofa.
Stayed 5 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is so convenient. Step off the train and virtually right into the hotel. Our room was very comfortable. My only ceitisims that the room lights are quite dim and all of them on one switch. Staff were always friendly and helpful. This was our final stay in Jaoan and it was most enjoyable.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always quiet and wonderful stuff this hotel! See you next time soon
Stayed 8 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for convenience for the Moto GP in Motegi. The hotel is attached to the train station and a shopping mall. The Motegi coaches pick up at the back of the hotel so very convenient. Breakfast had some western food available. Would have been nice to have coffee or black tea available in rooms.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value for money

Excellent value for this hotel. It was clean, comfortable, rooms well sized, great shower, great location. I had breakfast there and it was very nice. The business lounge could do with some improvements e.g. coffee, tea, snacks available and some more tables where to sit and work.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a welcoming and great experience
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location at Utsunomiya station overlooking Shinkansen lines.
Stayed 7 nights in Mar 2024

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