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Hotel Chao

2.5 star property

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Photo gallery for Hotel Chao

Property entrance
Front of property
Hair dryer, towels, soap, shampoo
Interior
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Room service
  • Housekeeping
The current price is $109
$83 nightly
$109 total
Total with taxes and fees
Jun 14 - Jun 15

Explore the area

View in a map
Oude Pijlsweerdstraat 72BIS, Utrecht, Utrecht, 3513GL
  • Place, Oudegracht
    ‪10 min walk‬
  • Place, TivoliVredenburg
    ‪16 min walk‬
  • Place, Hoog Catharijne
    ‪17 min walk‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪47 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room (Small)

Desk, blackout drapes, iron/ironing board, free WiFi

Double Room (Small)

  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Comfort Triple Room

Comfort Triple Room | Desk, blackout drapes, iron/ironing board, free WiFi

Comfort Triple Room

  • 140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Comfort Quadruple Room

Comfort Quadruple Room | Desk, blackout drapes, iron/ironing board, free WiFi

Comfort Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Comfort Family Room

Comfort Family Room | Desk, blackout drapes, iron/ironing board, free WiFi

Comfort Family Room

  • 301 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for 7 Person Room

7 Person Room | Desk, blackout drapes, iron/ironing board, free WiFi

7 Person Room

  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed
  • Free WiFi

View all photos for City Double Room, Hot Tub

City Double Room, Hot Tub | Desk, blackout drapes, iron/ironing board, free WiFi

City Double Room, Hot Tub

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, Hot Tub

Deluxe Double Room, Hot Tub | Jetted tub

Deluxe Double Room, Hot Tub

  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Single Room, 1 Bedroom (Small)

Desk, blackout drapes, iron/ironing board, free WiFi

Basic Single Room, 1 Bedroom (Small)

  • 108 sq ft
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

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The price is $107
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Total with taxes and fees
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About the neighborhood

Utrecht

Located in Utrecht, Hotel Chao is within a 15-minute walk of Oudegracht and Dutch Waterworks Museum. .This hotel is 0.8 mi (1.3 km) from Griftpark and 0.9 mi (1.4 km) from Voorstraat.

What's nearby

  • Oudegracht - 10 min walk - 0.6 miles
  • TivoliVredenburg - 16 min walk - 0.9 miles
  • Hoog Catharijne - 17 min walk - 0.9 miles
  • Jaarbeurs - 9 min drive - 2.1 miles
  • Beatrix Theater - 10 min drive - 1.7 miles

Getting around

  • Utrecht Central Station - 20 min walk
  • Amsterdam Airport Schiphol (AMS) - 38 min drive

Restaurants

  • ‪Warung Tresno - ‬2 min walk
  • ‪Restaurant Blij - ‬6 min walk
  • ‪Cafetaria & Pizzeria Straatweg - ‬8 min walk
  • ‪Rooie Nel - ‬9 min walk
  • ‪Hy•gge - ‬10 min walk

About this property

Hotel Chao

Hotel Chao offers 18 air-conditioned accommodations with hair dryers and irons/ironing boards. 40-inch flat-screen televisions come with cable channels. This Utrecht hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.
Make yourself at home in one of the 18 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless internet access and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are available daily from 4:00 AM to noon for a fee.
Featured amenities include express check-out, a 24-hour front desk, and a safe deposit box at the front desk.
Continental breakfasts are available for a surcharge and are served each morning between 4:00 AM and noon.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Daily continental breakfast available 4:00 AM to noon for a fee: EUR 11.95 per person
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Hot tub
  • Sauna

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator

More

  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [at the cafetaria]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
1 total (up to 88 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 11.95 per person
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

CHAO BB B&B Utrecht
CHAO BB B&B
CHAO BB Utrecht
Hotel-Chao.nl B&B Utrecht
Hotel-Chao.nl B&B
Hotel-Chao.nl Utrecht
Hotel Chao.nl
Hotel-Chao.nl Hotel Utrecht
Hotel-Chao.nl Hotel
Hotel Chao.nl
Hotel Chao Hotel
Hotel Chao Utrecht
Hotel Chao Hotel Utrecht

Hotel Chao Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 21 out of 113 reviews
Rating 8 - Good. 35 out of 113 reviews
Rating 6 - Okay. 36 out of 113 reviews
Rating 4 - Poor. 13 out of 113 reviews
Rating 2 - Terrible. 8 out of 113 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MAIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel. Reasonable and warm staffs
Stayed 1 night in Sep 2023
Verified

8/10 Good

MAIKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel!

Nice hotel with kind staff. We like this hotel. They serve room service also. Ths hotel location is convenient to the city central of Utrecht.
Stayed 14 nights in Aug 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic, affordable rooms a short walk from the old city. Pleasant staff, always quick to respond Typical narrow/steep Dutch stairs to rooms need to navigated with care
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

mr a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good night sleep, it was quiet in the hotel. comfortable bed and clean room. Very good
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT Value

Great value for the money. Excellent location . 10 -15 minute walk to everything. Room size was adequate for a couple. Wifi was EXCELLENT and nice hot showers. Will definitely stay again. Staff very nice.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

GERMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Maiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kind staffs

Convenience and kind staffs
Stayed 1 night in Sep 2023
Verified

8/10 Good

Alina

Liked: Staff & service
Late checkin
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Marc

Liked: Staff & service
ok
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

Elena

Liked: Staff & service
Disliked: Room comfort
Utrecht is expensive to stay, also For one night maybe it s better to sleep farer and come For a one-day visit ! The Place is really too expensive For what it offers i think ! The women is really kind, fast and simple in the advices, but i think the price is really too Much For a room like that ! Maybe a romantic trip is not the appropriate set to stay, even if with some Friends with which share the Price could be different!
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Dina Louise

Liked: Cleanliness
Die Treppen sind so eng und steil gut dass wir kein Koffer mit hatten. Es ist sehr hell hörig
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

claire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel inadapté pour un séjour avec des enfants

Chambre d’hôtel pas du tout adaptée à un séjour en famille. Le seul point positif est la gentillesse du mr qui nous a accueilli. On rentre dans l’hôtel par les toilettes de la cafétéria du rdc, puis un couloir et 2 escaliers tellement d’exigus et raides qu’il a été difficile de les monter avec des enfants en bas âge. La chambre avait un sauna et un jacuzzi donnant directement dans la chambre. Pas de tapis de bains juste une bouche d’évacuation dans le sol quand on sort du jacuzzi ce qui n’est pas pratique surtout avec des enfants et un sol en caoutchouc en très mauvais état et très glissant. Les 4 serviettes de toilettes étaient tachées. Il n’y a pas de lampes de chevets ni bouilloire. On a retrouvés des perces oreilles et cafards dans la chambre. Très mauvaise expérience qui ne correspond pas à un ***
Stayed 1 night in Aug 2024
Verified

2/10 Terrible

claire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel miteux avec gros problèmes d’hygiène

Pire séjour en nuit d’hôtel que j’ai vécu avec ma famille. Le seul point positif est la gentillesse du mr qui nous a accueilli. On s’est retrouvé à rentrer dans l’hôtel par les toilettes de la cafétéria du rdc, puis des couloirs et 2 escaliers tellement d’exigus et raides qu’il a été difficile de les monter avec des enfants en bas âge. La chambre avait un sauna et un jacuzzi en plein milieu?! Aucune intimité pour se doucher car le jacuzzi est au milieu des lits. Pas de tapis de bains juste une bouche d’évacuation dans le sol. Et le sol n’est parlons pas : du caoutchouc?! Les serviettes de toilettes étaient toutes tachées on on a retrouvés des perces oreilles et cafards dans la chambre. Bref hôtel à fuir qui ne correspond pas à un ***
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Pacifique

Le check out est trop tôt, 10h. Ce n'est pas normal.
Stayed 4 nights in May 2023
Verified

8/10 Good

Bjorn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goede service en comfortabel de bedden
Stayed 1 night in Nov 2022
Verified

2/10 Terrible

marco

Disliked: Cleanliness, amenities, property conditions & facilities
Sporco.
Stayed 2 nights in Nov 2021
Verified

6/10 Okay

CD

Disliked: Cleanliness, property conditions & facilities, room comfort
Heel onrustig en lawaaierig De hele nacht kabaal, muziek en gestommel
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

Dragos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Stayed 1 night in Nov 2020
Verified

2/10 Terrible

volkan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

kirlilik ve muhattap yok

Kirli güvenilirliği az
Stayed 4 nights in Jan 2020
Verified

2/10 Terrible

nedret

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toz kir her kapıyı açan tek bir anahtar

İş seyahatim için gittiğim Utrecht de tam bir felaket olan oda konfor ve temizlik ile karşılaştım.oda toz ve pislik içindeydi
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schone kamer met faciliteiten zoals airco en koelkast. 10 minuten van het centrum
Stayed 1 night in Jan 2020
Verified

4/10 Poor

Angelo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pessima

esperienza non buona
Stayed 2 nights in Dec 2019
Verified

4/10 Poor

EY

Disliked: Amenities, property conditions & facilities
This was the smallest room I've ever stayed at a hotel. Unfortunately since we had just travelled from a different continent and were looking for a temporary stay while we look for an apartment had a lot of luggage. With 1 double bed and 1 so-called twin and with 3 people in the room it was like canned sardines. Some other rooms looked slightly bigger but for some reason we ended up with the tiniest. Luckily it was ground floor so I was spared the weight lifting. Last 2 nights the HVAC system did not work (had to manually reduce the mechanical heater to cool the room down) No microwave in the room and staff would not replenish the coffee/sugar etc without being asked. Never got extra pillow/comforter either even after asking. I have lived in all sorts of hotels/motels and in a few countries as well but this was literally the most claustrophobic experience of my life. For 100+ EUR per day I do expect a slightly bigger room. This is not central London or Tokyo
Stayed 5 nights in Dec 2019
Verified

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noce stay

My stay was generally good. The room was very clean but unfortunately my particular room smelt of acetone, perhaps from a previous guest. The shower could've have been a bit warmer bit the flow of water was very good.You just need to watch out for the leathal stairs.
Stayed 5 nights in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre et salle de bain très propre. Climatisation dans la chambre. Personnel à l'écoute. Prix un peu chère .
Stayed 2 nights in Aug 2019