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Hilton Urumqi

Property class: 4.5

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Photo gallery for Hilton Urumqi

An indoor swimming pool with a geometric ceiling design, surrounded by lounge areas and a glass wall.
Property video
A long, well-lit hallway with ornate doors and a circular patterned floor.
A modern hotel lobby with a central island featuring a chef, a glass enclosure, and a marble floor.
A modern hotel lobby with a curved reception desk, seating area, and a staircase.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $89
$83 nightly
$89 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
1237 Hongguang Hill Road, Midong District, Ürümqi, Xinjiang, 830017
  • Place, Xinjiang International Convention and Exhibition Center
    ‪10 min walk‬
  • Place, Xinjiang Uygur Autonomous Region Museum
    ‪9 min drive‬
  • Place, Xinjiang International Grand Bazaar
    ‪18 min drive‬
  • Airport, Urumqi (URC-Diwopu Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a TV, and a view of the mountains.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for King Deluxe Room

A hotel room with a large bed, a desk, a chair, a TV, and a view of the mountains.

King Deluxe Room

  • City view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Suite, 1 Double Bed

A modern hotel room with a large window, a flat-screen TV, a sofa, a coffee table, and a bed.

Deluxe Suite, 1 Double Bed

  • City view
  • 1022 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, a bench, a mirror, and a wooden partition.

Executive Room, 1 King Bed

  • City view
  • 699 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for King Guest Room, Accessible

A hotel room with a large bed, a sofa, a small table, and a lamp.

King Guest Room, Accessible

  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Double Bed

A modern hotel room with a curved ceiling, large windows offering a city view, a glass coffee table with a magazine, and a sofa with decorative pillows.

Suite, 1 Double Bed

  • City view
  • 839 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Premier Suite, 1 Double Bed

A modern bathroom with a freestanding bathtub, a vanity with a large mirror, and a view of a cityscape through large windows.

Premier Suite, 1 Double Bed

  • City view
  • 1184 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Presidential Suite, 1 Double Bed, Kitchenette

A hotel room with a large bed, two bedside tables with lamps, a nightstand with a phone, and a bench at the foot of the bed.

Presidential Suite, 1 Double Bed, Kitchenette

  • City view
  • 2153 sq ft
  • Sleeps 5
  • 1 Double Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds

A hotel room with two beds, a blue armchair, a nightstand with a lamp, and a wooden partition.

Room, 2 Twin Beds

  • City view
  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 2 Twin Beds

A hotel room with two beds, a blue armchair, a nightstand with a lamp, and a wooden partition.

Deluxe Room, 2 Twin Beds

  • City view
  • 592 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Room, 2 Twin Beds

A hotel room with two beds, a blue armchair, a nightstand with a lamp, and a wooden partition.

Executive Room, 2 Twin Beds

  • City view
  • 699 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Mountain View

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a view of the cityscape through large windows.

Room, 1 King Bed, Mountain View

  • City view
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 Double Bed, Mountain View

A modern hotel room with a curved ceiling, large windows offering a city view, a glass coffee table with a magazine, and a sofa with decorative pillows.

Room, 1 Double Bed, Mountain View

  • Mountain view
  • 840 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

Family Room, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free wired internet

Similar properties

A modern hotel room with two beds, a dining area, and a wardrobe with hanging space.
Holiday Inn Express Urumqi Station by IHG
Ürümqi City Centre
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, 29 reviews
$35 nightly
The price is $38
Nov 9 - Nov 10
Total with taxes and fees
Holiday Inn Express Urumqi Station by IHG

About the neighborhood

Ürümqi

Located in Ürümqi (Midong District), Hilton Urumqi is within a 10-minute drive of Hongshan Park and Xinjiang Uygur Autonomous Region Museum. .This luxury hotel is 8.1 mi (13 km) from Xinjiang International Grand Bazaar.

What's nearby

  • Xinjiang International Convention and Exhibition Center - 10 min walk - 0.5 miles
  • Xinjiang Uygur Autonomous Region Museum - 9 min drive - 6.3 miles
  • Hongshan Park - 9 min drive - 6.5 miles
  • Hongshan Arena - 11 min drive - 7.9 miles
  • Xinjiang International Grand Bazaar - 18 min drive - 12.1 miles

Getting around

  • Ürümqi Railway Station - 19 min drive
  • Urumqi (URC-Diwopu Intl.) - 25 min drive

Restaurants

  • ‪KFC 肯德基 - ‬5 min drive
  • ‪Loulan Barbecue - ‬5 min drive
  • ‪全聚德 - ‬6 min drive
  • ‪KFC 肯德基 - ‬4 min drive
  • ‪花帽姑娘 辣子鸡 - ‬3 min drive

About this property

Hilton Urumqi

Hilton Urumqi offers 383 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Ürümqi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 383 air-conditioned rooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 55-inch LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Don't miss out on the many recreational opportunities, including a nightclub, a 24-hour health club, and an indoor pool. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at U Cafe All Day Dining, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and express check-out. Planning an event in Ürümqi? This hotel has 35435 square feet (3292 square meters) of space consisting of conference space and 10 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
U Cafe All Day Dining - This buffet restaurant specializes in international cuisine and serves breakfast only. Open daily.
YUXI CHINESE - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
SILK ROAD - This restaurant specializes in local cuisine and serves lunch and dinner. Open daily.
LOBBY BAR - Onsite lobby lounge. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Uncovered extended parking on site (CNY 77 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 168 for adults and CNY 85 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • LOBBY BAR
  • SILK ROAD
  • U Cafe All Day Dining
  • YUXI CHINESE

Things to do

  • 24-hour health club
  • Art gallery
  • Designer stores
  • Indoor pool
  • Nightclub
  • Playground
  • Shopping mall
  • Steam room

Family friendly

  • Children's toys
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 35,435 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in room
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Reception hall
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 300 per accommodation, per stay (maximum CNY 300 per stay), plus a one-time cleaning fee of CNY 300
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 280.0 per day

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 for adults and CNY 85 for children
  • Uncovered extended parking fee: CNY 77 per day
  • Pet fee: CNY 300 per accommodation, per stay (maximum CNY 300 per stay) plus CNY 300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and noon
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 280.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hilton Urumqi Hotel
Hilton Urumqi
Hilton Urumqi Hotel
Hilton Urumqi Ürümqi
Hilton Urumqi Hotel Ürümqi

Hilton Urumqi Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 25 out of 53 reviews
Rating 8 - Good. 19 out of 53 reviews
Rating 6 - Okay. 3 out of 53 reviews
Rating 4 - Poor. 5 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

9.2/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class accommodation with friendly staff. Excellent breakfast with lots of selections
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Highly recommended
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place! Unforgettable impressions! THANKS!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

highly recommended

This is very nice experience of one night stay ag Hilton, they are very helpful from checkin, room is nicely designed and decorated, nit to mention the spacious size of the room.
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
When we checked in, our room that they gave us smelt like cigarettes. The floor where our room was was currently getting the carpets ripped out and there nails all over the floor. Not a 5 star resort. Forcefully asking us to review them
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are extremely polite and always ready to help. From the moment I checked in, they greeted me with warm smiles. Whenever I had a question or a request, they responded promptly and efficiently. It made me feel very welcome and comfortable throughout my stay. For example, when I asked for extra towels, they delivered them to my room within minutes.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
It is hard to get a Taxi.
Stayed 3 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
와이파이는 연결이 어려웠지만 아침과 객실 컨디션은 생각보다 좋았습니다. 약간 올드한 느낌이 있는 건 감안해야합니다.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean and the staff service was great. We extended our stay at Hilton as our flights were canceled and the staff at reception helped us to extend our stay. The information counter staff also provided excellent assistance when we enquired about the transportation around Urumqi. I would definitely choose to stay at Hilton for my next holiday trip!
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

极力推荐

前台尤其客气热情，通情达理，特意表扬。早餐非常好，有各种新疆特色美食。
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel with great service

Wonderful hotel with great service & most helpful staff.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower was excellent. The hotel is in a very quiet area, next to a park, and felt a little isolated, being quite far from the city centre. Breakfast was prohibitively expensive.
Stayed 7 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
ほとんど英語が通じない烏魯木斉の中でしたが、ほぼ全スタッフ英語が通じ助かりました。朝食も美味しく、スタッフの方々の対応も素晴らしかったです。 お部屋の方も綺麗で快適でしたが、一点冷蔵庫が壊れていて開きませんでした。
Stayed 2 nights in Oct 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch!! Five stars in every way. Likely the best hotel in Urumqi. The only drawback, if I am critical, is its location. It is a bit far away from the center of town, which is abt 10-11 km away.
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
クラブルームでしたが、朝食サービスがなかったのはやや残念です。
Stayed 3 nights in Sep 2019
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed stay

A very disappointed stay. Did expect the level of service is so poor . Definitely not Hilton standard. Room not ready when check in . Poor customer service. Room too warm as temperatures is unable to set. Change 3 rooms even still the same and finally give up. Unable to sleep well. It is only when I approach the duty manager I was properly attended to but the room definitely is not up to Hilton standard. For those who like to room to cool, I will suggest to stay here if you really need to and not in summer time!!
Stayed 1 night in Aug 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Check out at 14:00 is the best way for me. Thanks so much!
Stayed 1 night in May 2019
Verified review

4/10 Poor

Disliked: Property conditions & facilities, room comfort

Location is off, service as well.

I had paid a deposit in the beginning, after one day they asked me to increase the deposit, although I didn’t extend my stay. Reception couldn’t explain why, only that it should be increased. Aircon could not be regulated, it was 24 degrees in the room. Ceiling in the room was leaking water. Location is far away from anything else. Service in the dining hall is trying to deliver good service, rooms are spacious..
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding service. Definitely the best hotel in Urumqi
Stayed 3 nights in Mar 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

符合预期

硬件设施较好，早餐不错。开发票比较麻烦，最后也没开成
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wifl常断线，其它都很好。目前，周边没有便利店等商业设施
Stayed 1 night in Oct 2018
Verified review

8/10 Good

还可以

希尔顿的装修风格适合出差商务人士，旅行的话没有想象中的好，不过很干净
Stayed 1 night in Sep 2018
Verified review

8/10 Good

一般
Stayed 1 night in Sep 2018
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

This hotel is cheating and force you to pay

I booked 2 separate days before and after my travel to the northern. The first day, the staff gave me free upgrade offer when checkin, but charge me when checkout, I told it was free, the manager said he couldn’t find the checkin staff because he was on holiday. So the manager forced me to pay finally. And when I checkin again the second time after come back from the north, checkin staff gave me same upgrade offer, and I refused because my last experience.
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars standard hotel

We arrived in midnight due to flight delay, quick checkin and beautiful room
Stayed 1 night in Aug 2018