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Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

4.0 star property

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Photo gallery for Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Outdoor pool, sun loungers
Property video
Premium bedding, in-room safe, individually decorated
Lounge
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
$106
$92 nightly
$106 total
Total with taxes and fees
Apr 19 - Apr 20

Explore the area

View in a map
14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320
  • Place, Gateway Theatre of Shopping
    ‪1 min walk‬
  • Place, Umhlanga Hospital
    ‪5 min walk‬
  • Place, Umhlanga Rocks Beach
    ‪3 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Premium bedding, in-room safe, individually decorated

Room, 2 Double Beds

  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

Premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(7 reviews)
  • City view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Premium bedding, in-room safe, individually decorated

Apartment, 2 Bedrooms

  • City view
  • 796 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 Bedroom

Loft, 1 Bedroom | Premium bedding, in-room safe, individually decorated

Loft, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 807 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

Executive Suite, 1 Bedroom, Balcony | Lounge

Executive Suite, 1 Bedroom, Balcony

  • Park view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, individually decorated

Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • Park view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, in-room safe, individually decorated

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, in-room safe, individually decorated

Room, 1 Double Bed

  • Park view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby sitting area
Protea Hotel by Marriott Durban Umhlanga
Umhlanga
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 520 reviews
$92 nightly
The price is $106
Apr 17 - Apr 18
Total with taxes and fees
Protea Hotel by Marriott Durban Umhlanga

About the neighborhood

uMhlanga

With a stay at Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge in uMhlanga, you'll be connected to the convention center, within a 15-minute drive of Umhlanga Rocks Beach and Umhlanga Hospital. .This family-friendly hotel is 11.5 mi (18.5 km) from uShaka Marine World and 0.4 mi (0.6 km) from Gateway Theatre of Shopping.

What's nearby

  • Gateway Theatre of Shopping - 1 min walk - 0.1 miles
  • Umhlanga Hospital - 5 min walk - 0.3 miles
  • KwaZulu-Natal Sharks Board - 7 min walk - 0.4 miles
  • Umhlanga Rocks Beach - 3 min drive - 1.4 miles
  • Umhlanga Main Beach - 4 min drive - 1.9 miles

Getting around

  • King Shaka Intl. Airport (DUR) - 23 min drive

Restaurants

  • ‪KFC - ‬9 min walk
  • ‪Nespresso Gateway - ‬15 min walk
  • ‪Pak Kai - ‬7 min walk
  • ‪Mimmo's - ‬5 min walk
  • ‪Simply Asia - ‬5 min walk

About this property

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offers 205 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This uMhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 205 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge has a restaurant serving breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (ZAR 65 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 250 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In a state park
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Raised toilet seat (20 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2009
  • No plastic coffee stirrers
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Mini-fridge
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property requires full payment at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: ZAR 300 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately ZAR 250 per person
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Self parking fee: ZAR 65 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Ridge
Protea Hotel Umhlanga
Protea Hotel Marriott Durban Umhlanga Ridge
Protea Ridge
Protea Umhlanga Ridge
Umhlanga Protea Hotel
Umhlanga Protea Hotel Ridge
Umhlanga Ridge Protea Hotel
Protea Hotel Marriott Ridge
Protea Marriott Durban Umhlanga Ridge
Protea Marriott Ridge
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Hotel

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 198 out of 383 reviews
Rating 8 - Good. 108 out of 383 reviews
Rating 6 - Okay. 47 out of 383 reviews
Rating 4 - Poor. 20 out of 383 reviews
Rating 2 - Terrible. 10 out of 383 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Sakhiwo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Nov 2025

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Right next to Gateway Mall. Excellent staff and superb restaurant within. I would recommend this hotel.
Stayed 2 nights in Dec 2025

6/10 Okay

Dolapo

Bar was just okay
Stayed 1 night in Dec 2025

8/10 Good

Romolla

Stayed 1 night in Dec 2025

8/10 Good

Aslam

Stayed 7 nights in Dec 2025

6/10 Okay

Sean

Liked: Cleanliness
Disliked: Staff & service
Ron was clean, Not applicable
Stayed 3 nights in Nov 2025

6/10 Okay

Gerrit

Stayed 3 nights in Dec 2025

10/10 Excellent

Jacques

Business traveler
Liked: Cleanliness, staff & service, amenities
**“I had an amazing stay — what really stood out was the warmth and professionalism of the staff. The team made everything feel effortless and welcoming. My room was spotless, comfortable, and quiet, and the overall atmosphere of the hotel was modern, vibrant, and really thoughtfully designed. It’s the kind of place that leaves a lasting impression and gets you thinking about how hospitality can feel both personal and elevated at the same time. I definitely look forward to coming back and exploring more of what the hotel offers.”**
Stayed 2 nights in Nov 2025

10/10 Excellent

Ranjit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel. Different vibe. Loved the food and support staff. The reception team is excellent helped me for late check out
Stayed 2 nights in Nov 2025

10/10 Excellent

Relebogile

Traveled with family
Liked: Cleanliness, staff & service, amenities
great as always and the stuff are always on point.
Stayed 2 nights in Nov 2025

10/10 Excellent

Hengjia

Stayed 1 night in Nov 2025

10/10 Excellent

Riaz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great loaction
Stayed 2 nights in Oct 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were cleaned, very friendly and accommodating staff. Will definitely visit again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jon Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great theme and excellent decoration. Building work in the shops nearby
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicola M

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal! The could have not been frienlier. I would very highly recommended recommended this place
Stayed 5 nights in Aug 2025

8/10 Good

Eugene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Eugene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay although the rooms are small
Stayed 2 nights in Aug 2025

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ishara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Zeyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

tina

Stayed 2 nights in Jun 2025

10/10 Excellent

tina

Stayed 4 nights in Jun 2025

10/10 Excellent

Edwin

Liked: Amenities
I found the hotel very good, however the surrounding streets and public areas not impressive, especially at night, quite dirty and I felt unsafe.
Stayed 1 night in Jun 2025

10/10 Excellent

Nuraan, Cape Town

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I loved everything from the time i stepped into the hotel, 5* star treatment, the entire duration of my stay to check out. Service was impeccable in extending my stay, accommodating me through my stay. The room was clean, smelled nice and very spacious.
Stayed 2 nights in Jun 2025