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Hilton Garden Inn Umhlanga Arch

4.0 star property

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Photo gallery for Hilton Garden Inn Umhlanga Arch

Lobby lounge
Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
Lobby lounge
Meeting facility
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Breakfast available
$95
$83 nightly
$95 total
Total with taxes and fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
1 Ncondo Place, Umhlanga Ridge, Umhlanga, KwaZulu-Natal, 4320
  • Place, KwaZulu-Natal Sharks Board
    ‪5 min walk‬
  • Place, Gateway Theatre of Shopping
    ‪7 min walk‬
  • Place, Umhlanga Rocks Beach
    ‪2 min drive‬
  • Airport, Durban (DUR-King Shaka Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Room, 1 King Bed, Accessible

  • 281 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, Multiple Beds, Connecting Rooms

10.0 out of 10
Exceptional
(2 reviews)
  • 506 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

49-inch LCD TV with digital channels, TV, MP3 dock

Suite, 1 Bedroom

  • 524 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Suite, Multiple Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Suite, Multiple Beds, Connecting Rooms

  • 777 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Room, 1 King Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(5 reviews)
  • 253 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed with Sofa bed, Sea View

8.0 out of 10
Very good
(4 reviews)
  • 253 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

  • 253 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Sea View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Sea View

  • 253 sq ft
  • 1 bedroom
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, Multiple Beds, Connecting Rooms

  • Sleeps 5

Family Suite, Multiple Beds, Connecting Rooms

  • Sleeps 5

King Room with Sofa Bed

  • Sleeps 3

View all photos for King Room with Sofa Bed and Sea View

Premium bedding, minibar, in-room safe, desk

King Room with Sofa Bed and Sea View

  • Sleeps 3

King Room-Accessible

  • Sleeps 2

Twin Room

  • Sleeps 2

Twin Room With Sea View

  • Sleeps 2

View all photos for One-Bedroom King Suite

Living area | 49-inch LCD TV with digital channels, TV, MP3 dock

One-Bedroom King Suite

  • Sleeps 3

View all photos for Family Twin Room

Premium bedding, minibar, in-room safe, desk

Family Twin Room

  • Sleeps 3

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  • Free WiFi
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4.4 out of 5, Excellent, 175 reviews
$125 nightly
The price is $144
Jan 4 - Jan 5, 2026
Total with taxes and fees
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About the neighborhood

uMhlanga

Located in uMhlanga, Hilton Garden Inn Umhlanga Arch is in the business district, a 2-minute drive from Gateway Theatre of Shopping and 11 minutes from Umhlanga Rocks Beach. .This hotel is 7 mi (11.3 km) from Golden Mile and 7.2 mi (11.6 km) from Umdloti Beach.

What's nearby

  • KwaZulu-Natal Sharks Board - 5 min walk - 0.3 miles
  • Umhlanga Hospital - 7 min walk - 0.4 miles
  • Gateway Theatre of Shopping - 7 min walk - 0.4 miles
  • Umhlanga Rocks Beach - 2 min drive - 0.9 miles
  • Umhlanga Main Beach - 2 min drive - 1.4 miles

Getting around

  • King Shaka Intl. Airport (DUR) - 17 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪The Barón - ‬12 min walk
  • ‪Legacy Yard - ‬1 min walk
  • ‪Piatto - ‬12 min walk
  • ‪KFC - ‬6 min walk

About this property

Hilton Garden Inn Umhlanga Arch

Hotel with an outdoor pool, 9-minute walk to Gateway Theatre of Shopping
Hilton Garden Inn Umhlanga Arch offers 203 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 203 guestrooms featuring MP3 docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy local and international cuisine at Together & Co Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in uMhlanga? This hotel has 2121 square feet (197 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Together & Co Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Lobby Lounge - This lobby lounge serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (ZAR 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; ZAR 230 for adults and ZAR 115 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Lounge
  • Together & Co Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Children's toys
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,121 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 230 for adults and ZAR 115.00 for children
  • Airport shuttle fee: ZAR 350 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: ZAR 50.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel
Hilton Garden Inn Durban Umhlanga Arch
Hilton Garden Inn Umhlanga Arch Umhlanga
Hilton Garden Inn Umhlanga Arch Hotel Umhlanga

Reviews

Hilton Garden Inn Umhlanga Arch Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 77 out of 126 reviews
Rating 8 - Good. 26 out of 126 reviews
Rating 6 - Okay. 11 out of 126 reviews
Rating 4 - Poor. 5 out of 126 reviews
Rating 2 - Terrible. 7 out of 126 reviews

Reviews

6/10 Okay

Anirudh

Traveled with family
Disliked: Room comfort

Average Stay

Very poor service from the staff. The phone provided for room service was not working, and it took an extremely long time to get any assistance.
Stayed 2 nights in Jul 2025

10/10 Excellent

Thembelihle, Waterbury

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely stay here for 5 days definitely will go back again
Stayed 5 nights in Jun 2025

10/10 Excellent

Selvan

Traveled with partner
Security and safety combined with friendly staff always willing to assist.
Stayed 6 nights in May 2025

10/10 Excellent

Prian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Paul

Stayed 2 nights in Mar 2025

10/10 Excellent

Douglas

Traveled with partner, Traveled with family
Literally everything and everyone excellent!
Stayed 1 night in Mar 2025

6/10 Okay

gilles

Stayed 4 nights in Jan 2025

10/10 Excellent

Abdullah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ebrahim

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.good location. Good service
Stayed 3 nights in Jan 2025

10/10 Excellent

M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply Amazing

This hotel is simply superb and sets the benchmark for quality service and occupant engagement . Simply sublime and highly recommended
Stayed 1 night in Jan 2025

6/10 Okay

Hayden

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Not going to stay here again

Had to fight for a room with working air conditioning during a heat wave.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Zaakir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Wan-Chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Ben

Traveled with family and small children
Double charged for room. Be careful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmad Mohd

Stayed 1 night in Aug 2024

10/10 Excellent

james

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Zola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Clarissa

Stayed 1 night in May 2024

8/10 Good

Tristian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Dinesh

Stayed 2 nights in Jun 2024

10/10 Excellent

Clarissa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Tertius

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Phindile

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Risuna

Stayed 2 nights in May 2024