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Novotel Ulaanbaatar

3.5 star property

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Photo gallery for Novotel Ulaanbaatar

Exterior
5 restaurants; lunch and dinner served
Indoor pool, sun loungers
5 restaurants; lunch and dinner served
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Baga Toiruu 6, Th Khoroo, Ulaanbaatar, 14201
  • Place, Sukhbaatar Square
    ‪5 min walk‬
  • Place, National University of Mongolia
    ‪5 min walk‬
  • Place, Sükhbaatar Square
    ‪9 min walk‬
  • Airport, Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪48 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(10 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing

Standard Twin Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed with Sofa bed

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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The price is $244
Jun 23 - Jun 24
Total with taxes and fees
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About the neighborhood

Ulaanbaatar

With a stay at Novotel Ulaanbaatar, you'll be centrally located in Ulaanbaatar, just a 5-minute walk from Migjid Janraisig Sum and 5 minutes by foot from National University of Mongolia. .This hotel is 0.3 mi (0.5 km) from Dashchoilon Khiid and 0.4 mi (0.7 km) from Mongolian Natural History Museum.

What's nearby

  • Sukhbaatar Square - 5 min walk - 0.3 miles
  • National University of Mongolia - 5 min walk - 0.3 miles
  • Sükhbaatar Square - 9 min walk - 0.5 miles
  • Government Palace - 9 min walk - 0.5 miles
  • National Museum of Mongolia - 11 min walk - 0.6 miles

Getting around

  • Ulaanbaatar Station - 21 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 66 min drive

Restaurants

  • ‪Modern Nomads - ‬3 min walk
  • ‪Caffé Bene - ‬3 min walk
  • ‪Mandah Diner (Мандах Зоогийн Газар) - ‬5 min walk
  • ‪Pho House - ‬3 min walk
  • ‪BBQ Chicken Restaurant - ‬6 min walk

About this property

Novotel Ulaanbaatar

Novotel Ulaanbaatar offers 192 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Ulaanbaatar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Make yourself at home in one of the 192 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.
Enjoy Regional cuisine at JADE GARDEN, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
JADE GARDEN - This restaurant specializes in Regional cuisine and serves lunch and dinner.
FOOD EXCHANGE - This buffet restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
GOURMET BAR - This bar serves light fare only. Open daily.
Duvin - Onsite delicatessen. Guests can enjoy drinks at the bar. Open daily.
Bier House - Onsite fine-dining restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 for adults and USD 8 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bier House
  • Duvin
  • FOOD EXCHANGE
  • GOURMET BAR
  • JADE GARDEN

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:30 AM
Early check-in subject to availability
Early check-in fee: 30 percent of room rate
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 8 for children
  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 5)
  • Early check-in fee: 30 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Novotel Ulaanbaatar Hotel
Novotel Ulaanbaatar Hotel
Novotel Ulaanbaatar Ulaanbaatar
Novotel Ulaanbaatar Hotel Ulaanbaatar

Novotel Ulaanbaatar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 74 out of 141 reviews
Rating 8 - Good. 45 out of 141 reviews
Rating 6 - Okay. 12 out of 141 reviews
Rating 4 - Poor. 6 out of 141 reviews
Rating 2 - Terrible. 4 out of 141 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Room was great: nice amenities and very clean. Gym facilities were clean with well-maintained equipment. Breakfast buffet had a good selection and was fresh. Staff was pleasant and helpful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Beat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms, well designed. Friendly staff, central location with shops and restaurants nearby.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Eugene

Liked: Cleanliness
Easy walk from Sukhbaatar Square
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

josephine

Liked: Cleanliness, property conditions & facilities
Excellent customer service! Air-conditioning working! Very clean and bed very comfortable.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

dina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night after long trip and just before starting a tour. Place was great, and we got the rest we needed.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Dulamjav

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall good.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable,clean, and everything worked as expected. Staff were fabulous. Highly recommended.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent - though during tourist season a lot of the stuff kept running out quickly and it was hard to keep up demand for certain foods. The rooms were massive and had a great view overlooking the city and staff was extremely helpful and nice!
Verified

10/10 Excellent

Naran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and friendly staff
Stayed 3 nights in Aug 2022
Verified

8/10 Good

William

Liked: Amenities
The staff was very responsive and patient as we struggled through language
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Jeremy A

Liked: Cleanliness, staff & service, amenities
This is a nice hotel. Comfortable facilities. Walkable from downtown, but not in the lively areas.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good amenities, wonderful shower with big towels. Buffet is very good: high quality, wide selection of dishes. Gym is clean and well apportioned.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good . Specially all the staff was very kind and helpful.
Stayed 5 nights in Aug 2023
Verified

6/10 Okay

Nancy

The room itself was fine and comfortable. However, I was disappointed with the breakfast arrangement. What was advertised as a buffet breakfast was changed to a plated meal delivered to the room, which did not meet expectations. Another issue was the very low water pressure in the shower, which made it inconvenient to use. On a positive note, the staff were very accommodating, polite, and helpful throughout the stay, which was appreciated.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Ulaanbaatar. New and modern rooms and common areas. Walk me to many good restaurants.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel , pleasant staff

Came with 22 athletes from Canada . Great experience
Stayed 1 night in Jul 2023
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay, with very friendly and professional staff. Nicely designed modern rooms, and nice facilities. I just seem to have a hard time getting the room to be comfortably cool for sleeping at night. I'll most likely be back the next time I'm in Ulaanbaatar, as it is a very convenient location.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mongolia

A quick stop before an epic tour of Mongolia. Staff were extremely helpful and friendly!
Stayed 1 night in Jun 2024
Verified

8/10 Good

Tamás

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel in UB

The hotel was generally good, the price included breakfast, which was also acceptably enough. The only small issue was with the water pressure, which was quite low on the 9th floor.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

After a long trip round Mongolia, the hotel was a welcome retreat. The front desk staff were very helpful. The bed plus pillows were amazing. Great shower too. I was also able to get my laundry done quickly at a reasonable cost. I had a lovely dinner in the main restaurant attended to by a very pleasant and efficient waiter.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and. Lean room
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Wonkyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the center
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Samy

Liked: Cleanliness, staff & service, property conditions & facilities
Is ok
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The sound of sewage is very loud. Day and night. Cleaning is also just so so
Stayed 8 nights in Jun 2024