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Kempinski Hotel Khan Palace

5.0 star property

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Photo gallery for Kempinski Hotel Khan Palace

Bar (on property)
Bar (on property)
Exterior
Lobby
Spa

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Parking included
$130
$116 nightly
$130 total
Total with taxes and fees
Dec 27 - Dec 28

Explore the area

View in a map
East Cross Road, Peace Avenue, Bayanzurkh District, Ulaanbaatar
  • Place, Ulaanbaatar City Museum
    ‪6 min walk‬
  • Place, Sükhbaatar Square
    ‪2 min drive‬
  • Place, National University of Mongolia
    ‪2 min drive‬
  • Airport, Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room (Deluxe King room)

Deluxe Room (Deluxe King room) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room (Deluxe King room)

9.8 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Deluxe Room)

Deluxe Room (Deluxe Room) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room (Deluxe Room)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (Superior Twin Room)

Superior Room (Superior Twin Room) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room (Superior Twin Room)

9.4 out of 10
Exceptional
(6 reviews)
  • 333 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite (Executive Suite)

Executive Suite (Executive Suite) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Executive Suite (Executive Suite)

  • 914 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Superior King Room)

Superior Room (Superior King Room) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room (Superior King Room)

9.4 out of 10
Exceptional
(3 reviews)
  • 333 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite (Presidential Suite)

Presidential Suite (Presidential Suite) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Presidential Suite (Presidential Suite)

10.0 out of 10
Exceptional
(1 review)
  • 1184 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room (Classic Twin)

Classic Room (Classic Twin) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room (Classic Twin)

8.0 out of 10
Very good
(7 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite (Deluxe Suite)

Deluxe Suite (Deluxe Suite) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Suite (Deluxe Suite)

10.0 out of 10
Exceptional
(1 review)
  • 699 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite (Superior Suite)

Superior Suite (Superior Suite) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Suite (Superior Suite)

  • 699 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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The price is $138
Jan 4 - Jan 5, 2026
Total with taxes and fees
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About the neighborhood

Ulaanbaatar

With a stay at Kempinski Hotel Khan Palace in Ulaanbaatar (Downtown Ulaanbaatar), you'll be within a 5-minute drive of Sükhbaatar Square and The Fine Arts Zanabazar Museum. .This family-friendly hotel is 2 mi (3.2 km) from National Academic Theatre of Opera and Ballet of Mongolia and 2.9 mi (4.6 km) from Gandantegchinlen Monastery.

What's nearby

  • International Intellectual Museum - 3 min walk - 0.2 miles
  • Ulaanbaatar City Museum - 6 min walk - 0.4 miles
  • Sükhbaatar Square - 2 min drive - 1.0 mile
  • National University of Mongolia - 2 min drive - 1.3 miles
  • National Academic Theatre of Opera and Ballet of Mongolia - 2 min drive - 1.5 miles

Getting around

  • Ulaanbaatar Station - 20 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 60 min drive

Restaurants

  • ‪Kempinski Hotel Khan Palace - ‬1 min walk
  • ‪Papa Cafe - ‬2 min walk
  • ‪Khara Khorum Restaurant - ‬1 min walk
  • ‪Sekitei Japanese Restaurant - ‬7 min walk
  • ‪Cup Chicken - ‬2 min walk

About this property

Kempinski Hotel Khan Palace

Luxury hotel with 3 restaurants and a 24-hour fitness center
Kempinski Hotel Khan Palace offers 99 air-conditioned accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

Guests under 18 years old are not allowed in the hot tub.

Make yourself at home in one of the 99 individually furnished guestrooms, featuring minibars and LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Enjoy recreational amenities such as a sauna and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at KK Restaurant & Lounge, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Ulaanbaatar? This hotel has 2842 square feet (264 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
KK Restaurant & Lounge - This restaurant serves lunch, dinner, and light fare.
Sakura Sushi Bar - This sushi bar specializes in Japanese cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Berthold Delikatessen - Onsite delicatessen. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Berthold Delikatessen
  • KK Restaurant & Lounge
  • Sakura Sushi Bar

Things to do

  • 24-hour gym
  • Sauna
  • TV in common areas

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,842 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Renovated entire property - November 2019

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Netflix
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Health club
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the hot tub

Property is also known as

Kempinski Hotel Khan Palace
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Khan Palace
Kempinski Khan Palace Hotel
Kempinski Khan Palace Ulaanbaatar
Khan Palace Hotel
Khan Palace Kempinski
Kempinski Hotel Ulaanbaatar
Kempinski Khan Ulaanbaatar
Kempinski Hotel Khan Palace Hotel
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Hotel Khan Palace Hotel Ulaanbaatar

Reviews

Kempinski Hotel Khan Palace Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 244 out of 397 reviews
Rating 8 - Good. 116 out of 397 reviews
Rating 6 - Okay. 27 out of 397 reviews
Rating 4 - Poor. 8 out of 397 reviews
Rating 2 - Terrible. 2 out of 397 reviews

Reviews

10/10 Excellent

Peter

Lotsa was very very helpful. It was our 47th anniversary and Lutaa and Ogda were very helpful in making it a pleasant occasion. Also miss Bambi in the dining room was very pleasant and helpful. The food was okay but could use some improvement to be up to the kempinski intl five star standard.
Stayed 3 nights in Sep 2025

6/10 Okay

Sara

Not great
Stayed 1 night in Jul 2025

10/10 Excellent

Frank, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely well run, maintained and clean property with excellent friendly staff and a most personable GM.. io would strongly recommend as excellent choice in UB
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ute, Singapore

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Stayed 2 nights in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and reliable quality

Stayed 5 nights in Jul 2025

10/10 Excellent

josephine

Liked: Cleanliness, amenities, property conditions & facilities
Staff comoetency and excellent customer service. Bed was very comfortable!
Stayed 1 night in Jul 2025

10/10 Excellent

Kornelis

Liked: Cleanliness, staff & service, property conditions & facilities
On oasis of high level comfort and dining in central, busy Ulaanbatar
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
had a good time.
Stayed 6 nights in Jun 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, amenities
No major issues
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea Ignacio, Houston

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, and communication.We asked for transportation for our late flight into UB and were promptly serviced with a friendly driver from the hotel who was waiting for us. Very friendly and professional staff, always ready to assist and provide info on places. The spa is great with a wonderful masseuse and we used it twice, would have used it more if we had time, great price and service. Breakfast is also good and convenient, and the small coffee shop also has a breakfast option. Location wise, it's about 20-30 min walking to the center, museums, etc. Excellent service overall and would definitely stay again.
Stayed 6 nights in Jun 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Friendly and welcoming reception staff. Spacious twin room, tea/coffee in the room with extras supplied when requested. Bath and shower in bathroom and a loo that did everything but cook the dinner! Good quality bed linen and great comfy pillows. Negative - flex not long enough for the hair dryer to see into a mirror. Needs addressing. Did not eat there but had a take away breakfast from the coffee shop. Presented in a box and was lovely. Near plenty of shops and restaurants. Walkable to key sights. Easy for guides to pick up from.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful; professional, friendly and helpful staff. We got an upgrade to a huge suite. The breakfast was also incredible.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Too hot and window handle broken so we couldnt leave it ajar.
Stayed 2 nights in May 2025

8/10 Good

Mark, Marina del Rey

Liked: Cleanliness, amenities, property conditions & facilities
A home away from home in Ulanbaatar. First, kudos to the wonderful staff. Everyone was so nice and helpful. I was welcomed warmly (and by name) often. The front desk set me up with a great driver and guide for a day outside the city at a very reasonable price. Service at breakfast was incredible. Even though it is a buffet, they still check on you frequently and bring you special juice blends and other treats. Food at the restaurants is very good overall. My room was large and comfortable. I had to do some work while I was there, and WiFi worked fast and well. Great bathroom. Loved the Japanese toilet. I probably should give five stars, but I didn't love the pillows. Also, the location, on the eastern edge of the rectangle that defines the City Center means the hotel is a little bit far from some of the attractions. UB is a very walkable city, but the hotel's location adds about 30 (mostly easy) minutes each way to every exploration. Overall, though, I was super happy with the Kempinski. They work hard to make you happy, and I was happy.
Stayed 3 nights in May 2025

10/10 Excellent

Ksenia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favourite hotel in Ulaanbaatar. We will be back again!
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent, friendly, and attentive. The food was excellent; comfortable accommodations, convenient location, and a useful exercise area.
Stayed 4 nights in May 2025

10/10 Excellent

Brian, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, showing it's age a bit, but very large, spacious rooms and great service. Water pressure in the showers was good too.
Stayed 1 night in May 2025

8/10 Good

Eyal

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

6/10 Okay

Tineka

Traveled with partner
The staff tried to correct their errors. I did not like that upon check in the staff did not know that they were a vip property.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No need to look elsewhere

Signature Mongolian hospitality. On all my trips to UB, I’ve never thought of staying any place else. This hotel has everything I need…location, friendliness, comfort, and the staff even remembers my name. They make me feel like family, and have helped me with all kind of minor matters (like eSIM and transportation, etc) Perfect experience. See you again soon Kempinski!
Stayed 3 nights in Mar 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Thane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unparalleled Mongolian hospitality

This is my third stay at the Kempinski! Beyond excellent service will keep me coming back. Comfortable, quiet, and friendly. Three little details stick out: 1) remembering my name (even the doorman!), 2) Having a to-go coffee and breakfast waiting at our 6:00am departure, and 3) three individuals helping me for 25 minutes with an eSIM glitch on my phone. Why would I ever stay anyplace else? Splendiferous
Stayed 2 nights in Mar 2025