See all properties

Visesa Ubud Resort

5.0 star property

Choose dates to view prices

Photo gallery for Visesa Ubud Resort

Outdoor pool, open 7:00 AM to 7:30 PM, pool umbrellas, sun loungers
Food and drink
Property map
Villa, 2 Bedrooms (Lagoon Pool) | Premium bedding, pillowtop beds, minibar, in-room safe
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Jalan Suweta, Banjar Bentuyung Sakti, Ubud, Bali, 80571
  • Place, Ubud Palace
    ‪5 min drive‬
  • Place, Campuhan Ridge Walk
    ‪5 min drive‬
  • Place, Ubud Traditional Art Market
    ‪5 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪50 min drive‬

Room options

View all photos for Jungle Suite with Private Balcony

Jungle Suite with Private Balcony | Premium bedding, pillowtop beds, minibar, in-room safe

Jungle Suite with Private Balcony

8.8 out of 10
Excellent
(8 reviews)
  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Hot Tub (River Valley)

Suite, Hot Tub (River Valley) | Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Hot Tub (River Valley)

9.6 out of 10
Exceptional
(4 reviews)
  • 961 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 1 Bedroom (Rice Field Pool )

Villa, 1 Bedroom (Rice Field Pool ) | Premium bedding, pillowtop beds, minibar, in-room safe

Villa, 1 Bedroom (Rice Field Pool )

10.0 out of 10
Exceptional
(2 reviews)
  • 1352 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Villa, 1 Bedroom (Jungle Pool)

Villa, 1 Bedroom (Jungle Pool) | Premium bedding, pillowtop beds, minibar, in-room safe

Villa, 1 Bedroom (Jungle Pool)

10.0 out of 10
Exceptional
(2 reviews)
  • 1352 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Villa, 1 Bedroom (Garden Pool )

Villa, 1 Bedroom (Garden Pool ) | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player

Villa, 1 Bedroom (Garden Pool )

10.0 out of 10
Exceptional
(5 reviews)
  • 1352 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Villa, 1 Bedroom (River Valley Pool)

Villa, 1 Bedroom (River Valley Pool) | Premium bedding, pillowtop beds, minibar, in-room safe

Villa, 1 Bedroom (River Valley Pool)

8.8 out of 10
Excellent
(3 reviews)
  • 1352 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Villa, 2 Bedrooms (Lagoon Infinity Pool)

Villa, 2 Bedrooms (Lagoon Infinity Pool) | Premium bedding, pillowtop beds, minibar, in-room safe

Villa, 2 Bedrooms (Lagoon Infinity Pool)

10.0 out of 10
Exceptional
(2 reviews)
  • 2704 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Villa, 2 Bedrooms (Lagoon Pool)

Villa, 2 Bedrooms (Lagoon Pool) | Living area | 40-inch flat-screen TV with cable channels, TV, DVD player

Villa, 2 Bedrooms (Lagoon Pool)

10.0 out of 10
Exceptional
(3 reviews)
  • 2420 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Royal Villa, 2 Bedrooms (River Valley Pool )

Royal Villa, 2 Bedrooms (River Valley Pool ) | Premium bedding, pillowtop beds, minibar, in-room safe

Royal Villa, 2 Bedrooms (River Valley Pool )

  • 1352 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Villa, 2 Bedrooms (Sky Infinity Pool)

Premium bedding, pillowtop beds, minibar, in-room safe

Villa, 2 Bedrooms (Sky Infinity Pool)

7.0 out of 10
Good
(2 reviews)
  • 1459 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for 1-Bedroom Sky Infinity Pool Villa

1-Bedroom Sky Infinity Pool Villa | Premium bedding, pillowtop beds, minibar, in-room safe

1-Bedroom Sky Infinity Pool Villa

10.0 out of 10
Exceptional
(1 review)
  • 1174 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for 2-Bedroom Visesa Forest Suite with Private Jacuzzi

2-Bedroom Visesa Forest Suite with Private Jacuzzi | Premium bedding, pillowtop beds, minibar, in-room safe

2-Bedroom Visesa Forest Suite with Private Jacuzzi

  • 2740 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for 2-Bedroom Royal Sky Villa

2-Bedroom Royal Sky Villa | Premium bedding, pillowtop beds, minibar, in-room safe

2-Bedroom Royal Sky Villa

  • 2691 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Similar properties

Outdoor pool
The Hava Ubud A Pramana Experience
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 291 reviews
The Hava Ubud A Pramana Experience

About the neighborhood

Ubud

When you stay at Visesa Ubud Resort in Ubud, you'll be in a shopping district, within a 5-minute drive of Ubud Palace and Ubud Traditional Art Market. .This family-friendly hotel is 1.7 mi (2.8 km) from Campuhan Ridge Walk and 2.3 mi (3.7 km) from Ubud Monkey Forest.

What's nearby

  • Ubud Palace - 5 min drive - 1.3 miles
  • Saraswati Temple - 5 min drive - 1.3 miles
  • Campuhan Ridge Walk - 5 min drive - 1.9 miles
  • Ubud Traditional Art Market - 5 min drive - 1.9 miles
  • Pura Dalem Ubud - 6 min drive - 1.9 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 99 min drive

Restaurants

  • ‪Draniki Ubud - ‬5 min drive
  • ‪Parq Space, Ubud - ‬2 min drive
  • ‪Home Cafe - ‬2 min drive
  • ‪Nautilus Seafood Restaurant - ‬3 min walk
  • ‪Ely’s Kitchen Ubud - ‬2 min walk

About this property

Visesa Ubud Resort

Visesa Ubud Resort offers 106 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Visesa Balinese Healing has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a hot tub. The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Make yourself at home in one of the 106 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the complimentary shuttle, which operates within 1 km.
Enjoy local and international cuisine at Lesung Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Lesung Restaurant - Overlooking the pool, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered. Reservations are required.
Warung Tani - Overlooking the garden, this theme restaurant specializes in local cuisine and serves brunch and lunch. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Warung Sawah - Overlooking the garden, this family restaurant specializes in local and international cuisine and serves brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 1 km
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 242,000 for adults and IDR 125,000 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Lesung Restaurant
  • Warung Sawah
  • Warung Tani

Things to do

  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • Playground
  • Shopping
  • Spelunking

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free area shuttle
  • Free children's club
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • 3 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVD player
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 907500.0 per night
Cribs (infant beds) are available for IDR 750000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 242000 for adults and IDR 125000 for children
  • Airport shuttle fee: IDR 700000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: IDR 750000.0 per day
  • Rollaway bed fee: IDR 907500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:30 PM
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the spa without adult supervision

Property is also known as

Visesa Ubud Villa
Visesa Villa
Visesa
Visesa Ubud Hotel
Visesa Hotel
Visesa Resort
Visesa Ubud
Visesa Ubud Resort Ubud
Visesa Ubud Resort Hotel
Visesa Ubud Resort Hotel Ubud
Visesa Ubud Resort CHSE Certified

Visesa Ubud Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 362 out of 528 reviews
Rating 8 - Good. 110 out of 528 reviews
Rating 6 - Okay. 43 out of 528 reviews
Rating 4 - Poor. 7 out of 528 reviews
Rating 2 - Terrible. 6 out of 528 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jodi

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large villas. Many staff all polite and hospitable. 2 wonderful restaurants onsite. Dinner meals were excellent!
Stayed 4 nights in Nov 2025

10/10 Excellent

Killian

Liked: Cleanliness, amenities, property conditions & facilities
What stood out for us was the staff, Our stay was nothing short of amazing. The staff went above and beyond in every way to ensure we had a great experience. From the moment we arrived, they were warm, attentive, and genuinely committed to making us feel welcome and comfortable.
Stayed 6 nights in Nov 2025

10/10 Excellent

Esther, Oakville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are amazing and the setting is beautiful and tranquil. The rooms are spacious snd very clean. The only setback would be that it is a bit of a walk/drive to Ubud. You can catch a shuttle from the hotel or a Grab which is very inexpensive.
Stayed 5 nights in Nov 2025

10/10 Excellent

Eleazar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and beautiful property! Please note, you will be in the jungle and there will be lots of bugs. Very beautiful nonetheless!
Stayed 4 nights in Nov 2025

2/10 Terrible

Apple

Stayed 4 nights in Nov 2025

10/10 Excellent

Sukhjeet

Stayed 2 nights in Oct 2025

10/10 Excellent

Rylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
paradise
Stayed 8 nights in Oct 2025

6/10 Okay

Owen

Liked: Cleanliness, staff & service
The resort is set in beautiful grounds, with the added bonus of a small on-site 'farm' and rice paddy - which is fascinating. Staff are friendly and helpful - however - both our check-in and check-out experience was not good - in fact was unprofessional and definitely compromised our stay. The pool villa we had was a bit dated, and there were a few issues with doors and taps, water pressure is inadequate for a supposedly 5* resort; - the wardrobe is way too small - not even enough for a single person. The shuttle service is welcome, but a bit restrictive - only 3 times a day and no evening visits after 5pm. Ubud traffic is horrendous - the resort is 3 km from Ubud but a taxi at 7pm would take 30 minutes. Outside the hotel there is a walkable shop and a few restaurants - but these are not as good as the hotel food and the roughly the same price. Both hotel restaurants are really good - but we were often the only ones in them. Overall a nice place to stay, but not good value and overpriced.
Stayed 12 nights in Oct 2025

10/10 Excellent

parag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to say everything is up to the mark 👍👍👍👍👍👍👍100 %
Stayed 3 nights in Oct 2025

10/10 Excellent

Abel

Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GreatSpa, although pricey Beautiful atmosphere, huge calming property
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel I cannot describe in words how happy we were by staying at this hotel, the place is just breathtaking, the staff, the surroundings, the food, the rooms everything was just amazing.
Stayed 5 nights in Oct 2025

10/10 Excellent

COSME

Stayed 3 nights in Oct 2025

10/10 Excellent

Darwin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall experience was simply the best! The staff is super friendly and the spa is great!
Stayed 7 nights in Oct 2025

10/10 Excellent

Felecia

Liked: Amenities
Such a beautiful reaort, amazing staff that go above and beyond to make your stay wonderful. Made ise of the shuttle service into town, the incredible pool and the breakfast each day. Grateful for such a beautiful into to Balanese Culture and people.
Stayed 3 nights in Oct 2025

8/10 Good

Falyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the room was very big.
Stayed 6 nights in Oct 2025

8/10 Good

Hae In

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Tanaya, Charlotte

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are beautiful
Stayed 4 nights in Sep 2025

8/10 Good

Bruno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and kind staff. But improvements are required in the condition of certain features. Bathrooms need more updated facilities (taps and showers are old, water pressure is remarkably inadequate for a supposedly 5* resort; the technical staff for repairs was not effective in dealing with various water leaks from taps or WCs; the bathrobe is too small, maybe ok for a kid regarding the size. The taps are short in length hence a bit uncomfortable when using the sink. Door locks are uncomfortable while opening. Breakfast: the choice for "sweet" food is insufficient and a bit poor in quality for western guests' expectations. TV without free international news channels or movies is unacceptable in a 5* resort. The hotel should have a Currency Exchange available for all guests.
Stayed 7 nights in Sep 2025

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple getaway

The hotel is very beautiful, the employees are very atentive and cordial. We tried the 2 restaurants and they have a lot of options and the food was very good. Our bedroom was nice but more for couples as the washroom is in an open concept.
Stayed 4 nights in Sep 2025

6/10 Okay

Olive

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unpleasant Check-in Due to Rude Staff

I recently stayed at this hotel and had a very uncomfortable experience with one of the female front desk staff. I had requested in advance to have two double beds instead of a king, and when I asked again at check-in if this was possible, her response was shockingly rude. She frowned, looked annoyed, and said “What?” in a dismissive way, as if it was a burden to even answer. Her expression made me feel that she did not want to deal with me at all. At first, I tried to ignore it and enjoy my stay. But later that evening, when I politely asked for a buggy to take us to our room, the same staff reacted in exactly the same rude way—with the same irritated face and dismissive “What?” This proved to me it was not a misunderstanding, but a real problem with her attitude toward guests. I reported this to the manager, on Monday morning, who immediately understood which staff member I was talking about. He sincerely apologized and thanked me politely for sharing the issue. His professional response reassured me that the management is good, though it also showed that there are clear challenges in staff training. I appreciate the manager’s professionalism, but I strongly hope the hotel will address this issue so that no other guest has to feel the same discomfort and disrespect I experienced.
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and spacious. Everything was very nice.
Stayed 5 nights in Aug 2025

8/10 Good

Andrea, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Breakfast can be better… juices not fresh, few fruit options
Stayed 3 nights in Aug 2025

10/10 Excellent

SHAUNA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay in beautiful Ubud! The staff of this stunning hotel are attentive and extremely polite. The grounds are amazing- the atmosphere chilled and the food is awesome! I would for sure return to Visesa!!
Stayed 2 nights in Aug 2025

4/10 Poor

greg

Liked: Cleanliness, amenities
Visesa Ubud markets itself as a tranquil, luxurious jungle escape. What we got instead was a front-row seat to a full-on renovation, complete with the soothing soundtrack of a tile saw screaming through concrete next door—starting within minutes of check-in. We headed straight back to the front desk, where a staff member came to the room and promised the work would stop during our stay. That promise lasted about five minutes before the saw fired right back up, as if on cue. Another trip to the front desk, another visit from a different staffer, and eventually we were offered a new room—so, progress? Until we tried the shower, which barely dripped. Yet another call to the front desk brought maintenance, who proudly demonstrated how they’d improved the flow to a gentle trickle. Ah yes, nothing says 5-star suite like playing “chase the water droplet” while shampooing. Oh, and the shower floor? Designed with a reverse slope, ensuring a permanent puddle unless someone comes by with a squeegee. Which they did, bless them—but let’s be honest: that’s not the kind of spa treatment I had in mind. The property is gorgeous, the staff are lovely, and breakfast is fine. But if you’re paying top dollar for a pool suite, you probably don’t want to spend your vacation dodging construction noise, calling the front desk on repeat, or praying for water pressure.
Stayed 5 nights in Jul 2025