I stayed in the Bamboo Villa. The room, pool and breakfast patio were even better in person. The hospitality at this villa is extraordinary! Astawa, the concierge, is warm, welcoming and beyond helpful. He helped me arrange drivers for day trips, provided suggestions for sightseeing, scheduled laundry service, and even helped me after I checked out to join a tour group at another hotel. While I was there, I had a massage that was wonderful and every staff member was very kind and helpful. Since it’s located in the jungle, there are some bugs, but it didn’t affect my stay. If you have limited mobility, be aware that there are several flights of stairs to get to the bamboo villa. I was sad to leave, but I’m excited to plan my next trip back!