Compare Hotels on the Lake in Twin Lake

"Love the location !! "

"Stayed at this property a week before this last stay, gave that stay a 4, this one not so much. It really boils down to your initial interaction with the property. My first visit, the clerk was friendly and courteous, this clerk was lack luster, not friendly and made us feel like we were bothering him by checking in. I get it, he may have been having a bad night, tired, in pain, family issues, I get it but any little issue I may have overlooked is now magnified in my head. So the tub looked dirty, I bring my own clorox wipes and didn't want to "bother" the clerk, it wasn't dirty but rusted or old, there was a hole in the bathroom door, again something I could live with but stay was not a pleasant experience."

"You might want to bring extra hand towels as the locals enjoy partaking in your personals. Also watch where you step ,there are obstacles everywhere."

"Great views of Muskegon lake. Our room was unique. Had a double bed right as you walk in the door. Then a bathroom that divided the room, with a king bed by the sliding patio doors. Lots of room and 2 dressers and tvs. Only thing I didn’t like, no chair or table. Other smaller rooms had table and chairs. Overall it is an awesome hotel and was very pleased with the experience."

"The staff we interacted with were uniformly helpful and very pleasant. They helped counter some of the frustration from the poor design of the hotel. The design issues weren’t terrible, just frustrating; things like shower curtains not reaching the top of the tub which led to wet floors, the sink faucet being set so close to the edge of the sink that it was impossible to use it without flooding the back of the sink, and very odd design in the room. The latter was notable for the location of the tv, the location of a lamp which blocked the view of a painting, and most problematic, the location of the bedside lamps which were placed too far from the beds to make it possible to use the lamps to read in bed. Again, the friendliness of the staff did help mitigate the annoying aspects of the hotel design."

"We could not control the room temperature and there was mold on the bathroom ceiling."