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SureStay Hotel by Best Western Tuscaloosa Southeast

2.5 star property

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Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, soundproofing
Free breakfast
BBQ/picnic area
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
$72
$63 nightly
$72 total
Total with taxes and fees
Jan 18 - Jan 19

Explore the area

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4700 DORIS PATE DR, Tuscaloosa, AL, 35405
  • Place, Tuscaloosa Veterans Affairs Medical Center
    ‪4 min drive‬
  • Place, Veterans Memorial Park
    ‪4 min drive‬
  • Place, University of Alabama
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.4 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(56 reviews)
  • Sleeps 4
  • 2 Double Beds

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  • Pet friendly
  • Parking included
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4.0 out of 5, Very Good, 900 reviews
$60 nightly
The price is $69
Jan 15 - Jan 16
Total with taxes and fees
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About the neighborhood

Tuscaloosa

With a stay at SureStay Hotel by Best Western Tuscaloosa Southeast in Tuscaloosa (South West Tuscaloosa), you'll be within a 10-minute drive of Bryant-Denny Stadium and University of Alabama. .This hotel is 3.6 mi (5.7 km) from Tuscaloosa Veterans Affairs Medical Center and 4.7 mi (7.5 km) from Veterans Memorial Park.

What's nearby

  • Tuscaloosa Veterans Affairs Medical Center - 4 min drive - 2.4 miles
  • Veterans Memorial Park - 4 min drive - 4.6 miles
  • DCH Regional Medical Center - 6 min drive - 5.4 miles
  • University of Alabama - 7 min drive - 6.3 miles
  • Tuscaloosa River Walk - 7 min drive - 8.5 miles

Getting around

  • Tuscaloosa Station - 8 min drive
  • Birmingham International Airport (BHM) - 58 min drive

Restaurants

  • ‪QuikTrip - ‬3 min drive
  • ‪Logan's Roadhouse - ‬5 min drive
  • ‪Wright's Restaurant - ‬6 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬5 min drive

About this property

SureStay Hotel by Best Western Tuscaloosa Southeast

Mediterranean hotel with free breakfast and a 24-hour front desk
SureStay Hotel by Best Western Tuscaloosa Southeast offers 58 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, hair dryers, and toothbrushes and toothpaste.

This Tuscaloosa hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. This Mediterranean hotel also features a picnic area, barbecue grills, and a vending machine.
Grab a bite from the snack bar/deli serving guests of SureStay Hotel by Best Western Tuscaloosa Southeast. A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary breakfast is offered. An additional breakfast (subject to charges) is served daily.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2001
  • Fireplace in lobby
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Surestay Hotel Hotel BY BW Tuscaloosa
SureStay Hotel by Best Western Tuscaloosa Southeast Hotel
SureStay Hotel by Best Western Tuscaloosa Southeast Tuscaloosa

SureStay Hotel by Best Western Tuscaloosa Southeast Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 283 out of 684 reviews
Rating 8 - Good. 164 out of 684 reviews
Rating 6 - Okay. 95 out of 684 reviews
Rating 4 - Poor. 67 out of 684 reviews
Rating 2 - Terrible. 75 out of 684 reviews

7.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Stayed 1 night in Aug 2025

6/10 Okay

Nickolas

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Mindy

Liked: Cleanliness
Breakfast was terrible. The breakfast was “0” out of 5. The milk was spoiled both mornings for the cereal. Customers were sitting around with no milk in their cereal bowl. No muffins after 630 on the first morning and absolutely none the next morning. 98% of the individual butter packages had already been opened both mornings. Hotel and rooms were clean but immediately walking in hotel you were met with a thick perfume smell that was nauseating. Worse than walking in a bath and body works. The room was also nauseating with a cleaning chemical smell. I don’t think we were going to be able to stay there. Aside from the smell and breakfast, everything else was fine.
Stayed 2 nights in Oct 2025

8/10 Good

Divya

Traveled with family and small children
Disliked: Staff & service
Breakfast is ok.
Stayed 1 night in Aug 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
I would never stay at this hotel again. The entire experience was disgusting and unacceptable. The room was filthy from the moment I walked in — the bedding looked used and had visible stains, the toilet and bathroom were grimy and clearly hadn’t been properly cleaned, and the floors were dirty enough that I didn’t want to take off my shoes. The TV didn’t work, and the remote not only didn’t function but was covered in something that looked like dried boogers — absolutely vile. To make matters worse, the power went out across the entire hotel during my stay, and no one offered updates or assistance. The property manager and hotel manager were completely unresponsive and showed zero concern for guest comfort or safety. I had to book another hotel to stay in due to all of the major inconveniences! This property needs serious attention, proper cleaning staff, and management that actually cares. Until that happens, do yourself a favor and stay anywhere else.
Stayed 2 nights in Oct 2025

10/10 Excellent

Waylon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had no issues during my brief stay here. Check-in was easy and the room was quiet. Loved the hot breakfast the next morning.
Stayed 1 night in Oct 2025

4/10 Poor

Stacey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I won't stay here again. Towels and carpeting were gross. Bathroom very dated and the shower was almost broken.
Stayed 2 nights in Oct 2025

6/10 Okay

CATHIE

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Starting with the positives: convenient for parents weekend at university, near restaurants, the beds were comfortable. I don’t know if those were cooling sheets but it sure felt like it. I appreciated that. The place is very dated and dingy. It was clean for the most part but the every towel I received was stained and worn. It made do for the packed weekend but I wouldn’t stay there again.
Stayed 3 nights in Oct 2025

2/10 Terrible

Shelly Ward

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was dirty from entry. Large snack wrapper in corner of room from prior guest. Old contacts from prior guest stuck to wall right by headboard.. then the electric power went out for ENTIRE hotel in the morning. No communication from ANYONE about when it would be restored or resolved. Had to leave hotel and go elsewhere to get ready for the day. We were never contacted when it was restored. The hotel had all of our information to get ahold of us. Waiting on a partial refund or something from the hotel. Again crickets!!! Hotel is dated and rooms need upgrades. It did smell good upon entry. And Genesis at the front desk was wonderful to deal with. She was not there during the outage though. I would never stay at this particular hotel again.
Stayed 2 nights in Oct 2025

2/10 Terrible

Nuredin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
From the moment we walked into our room, we noticed a strong unpleasant smell. We informed the front desk, and the staff member was kind enough to move us to another room. Unfortunately, the new room wasn’t much better. Since we were only staying for two nights, we decided not to make a big deal out of it. However, the next morning we woke up to find that there was no power at all. The electricity was out for almost the entire day, which made it impossible for us to get ready. We ended up having to book another hotel just so we could prepare for the day. We paid $860 for two nights, and the experience was extremely disappointing.
Stayed 2 nights in Oct 2025

2/10 Terrible

Tyquarian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Samantha

Traveled with family
Liked: Staff & service, property conditions & facilities
Yes clean room good air conditioning
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 2 nights in Sep 2025

6/10 Okay

Susan

Liked: Staff & service, room comfort
A smaller hotel next to cracker barrel. Staff are friendly and helpful.
Stayed 2 nights in Sep 2025

4/10 Poor

Ryan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

nicole

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
i pick pay at hotel, the hotel call and call for a payment that was not do yet. they canceled my room. then give me king room but the room was dirty.
Stayed 2 nights in Sep 2025

6/10 Okay

Deon

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Terry

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are very deceiving. All bathroom linens comforter, sheets had stains. Bed look liked someone had already slept in it. No hot water, the bed we could feel the springs poking though. The tub was dirty. Will never stay again. I can’t believe Best Western has there name attached this place.
Stayed 2 nights in Sep 2025

8/10 Good

Jonathan

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

RPG

Stayed 3 nights in Aug 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Montana

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
When we first checked in the bathroom and bed were filthy. We immediately asked for a different room. We were then put in a room that smelt strongly of mold. This hotel was for a work event for 10 nights and after working 12+ hour shifts 8 days in a row it would've been nice to have a good nights sleep to look forward to. Instead we had to buy cleaner to make the room smell better, listen to the people above us slam stuff against the floor all night/morning and eat the same microwaved eggs every day. Also you better hope you are bald because the water pressure in the shower will do nothing to clean your hair. The staff was helpful and friendly but I would never recommend this hotel.
Stayed 10 nights in Aug 2025

8/10 Good

shakeyta

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Karen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasn’t really clean & needed renovation
Stayed 2 nights in Aug 2025