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bankokuya

2.0 star property

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Photo gallery for bankokuya

Japanese-style room 12 tatami private hot spring bath, Non Smoking | In-room safe, free WiFi, bed sheets
Japanese Western-style room private hot spring bath, Non Smoking | In-room safe, free WiFi, bed sheets
Hot springs
Exterior
Japanese Western-style room private hot spring bath, Non Smoking | In-room safe, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
$266
$240 nightly
$266 total
Jan 25 - Jan 26

Explore the area

View in a map
Tei-1 Yuatsumi, Tsuruoka, Yamagata, 999-7204
  • Place, Atsumi Road Station
    ‪11 min drive‬
  • Place, Yura Port
    ‪25 min drive‬
  • Place, Kamo Aquarium
    ‪37 min drive‬
  • Airport, Sakata (SYO-Shonai)
    ‪44 min drive‬

Room options

View all photos for [River view] Japanese-style room 10 tatami with bath, Non Smoking

In-room safe, free WiFi, bed sheets

[River view] Japanese-style room 10 tatami with bath, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 5
  • 5 Twin Futons
  • River view

View all photos for [Mountain view] Japanese Western-style room with bath, Non Smoking

[Mountain view] Japanese Western-style room with bath, Non Smoking | In-room safe, free WiFi, bed sheets

[Mountain view] Japanese Western-style room with bath, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons
  • Mountain view

View all photos for [Mountain view]Japanese-style room 12 tatami with bath, Non Smoking

[Mountain view]Japanese-style room 12 tatami with bath, Non Smoking | In-room safe, free WiFi, bed sheets

[Mountain view]Japanese-style room 12 tatami with bath, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 209 sq ft
  • Sleeps 6
  • 6 Twin Futons
  • Mountain view

View all photos for Japanese Western-style room private hot spring bath, Non Smoking

Japanese Western-style room private hot spring bath, Non Smoking | In-room safe, free WiFi, bed sheets

Japanese Western-style room private hot spring bath, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons
  • Mountain view

View all photos for Japanese-style room 12 tatami private hot spring bath, Non Smoking

Japanese-style room 12 tatami private hot spring bath, Non Smoking | In-room safe, free WiFi, bed sheets

Japanese-style room 12 tatami private hot spring bath, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 5 Twin Futons
  • Mountain view

View all photos for [Mountain view] Japanese-style room 10 tatami with bath, Non Smoking

In-room safe, free WiFi, bed sheets

[Mountain view] Japanese-style room 10 tatami with bath, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 5
  • 5 Twin Futons
  • Mountain view

View all photos for Mountain Side Japanese-Style Room 10 Tatami mats

Separate tub and shower, hair dryer, towels

Mountain Side Japanese-Style Room 10 Tatami mats

  • Sleeps 5

View all photos for [River side] Japanese Style Room 10 Tatami Mats

Separate tub and shower, hair dryer, towels

[River side] Japanese Style Room 10 Tatami Mats

  • Sleeps 5

View all photos for Japanese Style Room 12 Tatami Mats With a cypress bath

Interior

Japanese Style Room 12 Tatami Mats With a cypress bath

  • Sleeps 6

View all photos for Mountain Side Japanese-Style Room 12 Tatami Mats

Dining

Mountain Side Japanese-Style Room 12 Tatami Mats

  • Sleeps 6

View all photos for Mountain Side Japanese-Western Style Room

In-room safe, free WiFi, bed sheets

Mountain Side Japanese-Western Style Room

  • Sleeps 4

View all photos for Japanese Style Room Twin with Cypress Bath

In-room safe, free WiFi, bed sheets

Japanese Style Room Twin with Cypress Bath

  • Sleeps 4

Family Room With Mountain View

  • Sleeps 6

Deluxe Quadruple Room

  • Sleeps 4

Deluxe Family Room

  • Sleeps 5

View all photos for Royal Suite, Corner Japanese-Western Mixed With Bath, River View

In-room safe, free WiFi, bed sheets

Royal Suite, Corner Japanese-Western Mixed With Bath, River View

  • Sleeps 6

View all photos for Premium Suite, Corner Japanese-Western Mixed With Bath, Mountain View

Spa

Premium Suite, Corner Japanese-Western Mixed With Bath, Mountain View

  • Sleeps 6

View all photos for Twin With Bath, Mountain View

Dining

Twin With Bath, Mountain View

  • Sleeps 4

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About the neighborhood

Atsumi

When you stay at bankokuya in Tsuruoka, you'll be 8 minutes by car from Atsumi Road Station. .This ryokan is 10.9 mi (17.6 km) from Yura Port and 11.4 mi (18.3 km) from Yura Beach.

What's nearby

  • Atsumi Road Station - 11 min drive - 5.0 miles
  • Yura Port - 25 min drive - 12.1 miles
  • Yura Beach - 26 min drive - 12.5 miles
  • Tsuruoka Park - 36 min drive - 19.6 miles
  • Kamo Aquarium - 37 min drive - 16.9 miles

Getting around

  • Shonai Airport (SYO) - 38 min drive

Restaurants

  • ‪めん処久太 - ‬14 min walk
  • ‪道の駅あつみ レストラン早磯 - ‬8 min drive
  • ‪れもん亭 - ‬9 min drive
  • ‪朝日屋 - ‬11 min drive
  • ‪大清水 - ‬11 min walk

About this property

bankokuya

Ryokan in Tsuruoka with free parking
Bankokuya offers 103 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include separate bathtubs and showers and toothbrushes and toothpaste.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). The ryokan bathing area is open from 6:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs on site.

Make yourself at home in one of the 103 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature separate bathtubs and showers, hair dryers, and toothbrushes and toothpaste. Conveniences include safes and electric kettles.
Pamper yourself with onsite massages or enjoy recreation amenities such as hot springs. This ryokan also features gift shops/newsstands, a communal living room, and a vending machine.
Featured amenities include an elevator and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • 4 indoor/outdoor hot springs

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Garden

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Massage
  • Public bath open from 6:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • CD player

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

bankokuya Ryokan
bankokuya Tsuruoka
bankokuya Ryokan Tsuruoka

bankokuya Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 53 out of 106 reviews
Rating 8 - Good. 40 out of 106 reviews
Rating 6 - Okay. 11 out of 106 reviews
Rating 4 - Poor. 0 out of 106 reviews
Rating 2 - Terrible. 2 out of 106 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Craig

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Nice hotel, a bit pricey but staff are friendly.

Nice Hotel, Good Food, Nice Staff. Clean Onsen facilities. Well maintained, but quite dated inside. Only big problem was my room smelled really bad of damp. Abit pricey for what it is, but the staff were nice and the food was good.
Stayed 1 night in Sep 2025

10/10 Excellent

Dimitar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

スミコ

Liked: Cleanliness, staff & service, property conditions & facilities
夕食も朝食の鯛茶漬けも美味しかった❗️
Stayed 1 night in Oct 2025

10/10 Excellent

CHEN HSING

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

ケイコ

Liked: Cleanliness, staff & service, property conditions & facilities
部屋の温度はちょうどよかったです 食事も良かったです
Stayed 1 night in Oct 2025

10/10 Excellent

さちこ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

キミエ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Shuko

Stayed 1 night in Oct 2025

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフさんは丁寧で親切でした。
Stayed 1 night in Oct 2025

10/10 Excellent

知佳

Stayed 1 night in Oct 2025

10/10 Excellent

りょう

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適に過ごせました。
Stayed 1 night in Oct 2025

10/10 Excellent

和加子

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お料理も、お風呂もとても良かった
Stayed 1 night in Oct 2025

10/10 Excellent

KOICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても良い温泉でした、

とても良い温泉でした。
Stayed 2 nights in Oct 2025

10/10 Excellent

shinichi

Liked: Cleanliness, staff & service, property conditions & facilities
客室、スタッフの対応、料理すべてが最高でした。
Stayed 1 night in Sep 2025

10/10 Excellent

yukari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
食事の内容、盛り付けの工夫、ボリューム、お給仕の対応も大満足でした。 浴場も楽しめましたし、とにかく静かでのんびり出来ました。 お出迎えからフロント、お見送りまで丁寧で、気持ち良く過ごせました。
Stayed 1 night in Sep 2025

8/10 Good

hidehiko

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
食事が期待外れ
Stayed 1 night in Sep 2025

10/10 Excellent

Yoshie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
サウナ室がロウリュウで清潔、ほぼ貸切状態で利用出来ました。とてもリラックスできました。3Fの露天風呂はとても小さな感じでしたが、1F露天風呂は温度も熱くサウナと楽しめました。
Stayed 1 night in Sep 2025

8/10 Good

OSAMU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

ジャック

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回で3回目の宿泊になります。 最初はコロナ禍でサービスが良くなかったのて暫く間を空けて去年2回目の宿泊をしました。そしたらサービスが全体的に良くなっており今回3回目の宿泊となりました。今回は更にバージョンアップしてお出迎え、見送りに力を入れており良い印象でした。 それだけでなく温泉のサウナは最高です。 夕食はもう少しボリュームが欲しかったですが次の改善点としたいとか思います。 また次回もバージョンアップしてる事を期待したいと思います🎵
Stayed 1 night in Sep 2025

10/10 Excellent

Miki

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗でおもてなしがとてもよかった。
Stayed 1 night in Sep 2025

8/10 Good

yoichi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々がとても親切で気持ちよく過ごせました。食事もバランスが取れていて美味しかったです。できれはま宿泊したいですね。
Stayed 1 night in Sep 2025

8/10 Good

TAKASHI

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

まゆみ

Disliked: Cleanliness, staff & service, property conditions & facilities
人手を最低限にしているため、全てセルフサービスと、自販機で対応。部屋には一人１本の水と、ティーパックが一つ。備えの椅子もボロボロで、風呂用バッグも壊れたものを無理になおした物がありました。格式や料金はそれなりのはずですが、温泉宿ではなくビジネスホテルでした。
Stayed 1 night in Aug 2025

10/10 Excellent

????

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
赤川花火大会で、初めて利用させて頂きました。 夕食が18時からだったのですが それじゃ花火大会に間に合わない！と伝えた所 食事時間を早める対応をして頂きました。 とても落ち着いた館内でした。 食事も美味しかったし お風呂も朝からサウナも有りとても良かったです。
Stayed 1 night in Aug 2025

10/10 Excellent

Ryuji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025